This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 mph the vehicle was T-boned by a second vehicle. During the incident the vehicle rolled over 3 times and the front end and sides were severely damaged but no side curtain or front airbags deployed. During the crash the driver sustained a injured chest and hearing lost, the front passenger sustained neck, back, head and right shoulder injuries. A police report was taken at the scene. The cause of the failure was not determined. The vehicle was destroyed and towed away. The local dealer and manufacturer were notified. The failure mileage was 80,000. Consumer's father contacted Chrysler and opened a case about the failed airbag deployment during the accident on 4/16/2019.
The contact owns a 2017 Dodge Journey. The contact stated that the air bag warning indicator was illuminated. The vehicle was taken to safford Chrysler Jeep Dodge Ram Fiat of springfield (located at 7611 loisdale rd, springfield, va 22150, (703) 866-1700) where it was diagnosed that the air bag wiring harness needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The contact stated that the failure recurred approximately five times. The manufacturer was notified of the failures. The approximate failure mileage was 13,696.
One month after purchasing the 2017 Dodge Journey the airbag light came on while driving the vehicle. Took the vehicle to a certified Dodge dealer and they informed us that the airbag wireing harness located under the drivers front seat was faulty. The told us the airvagwireing harness is not covered under any warranty and that the new replacement airbag wireing harness would cost around $800. The airbag light still goes on & off randomly while the vehicle is being driven. It doesn't matter if it is being driven straight or on curves or turning. It just randomly comes on when the vehicle is being driven.
I was driving straight when the vehicle 2 cars ahead of me slammed on their brakes at a green light. I rear ended the car in front of me going approximately 45mph head on, causing major front end damage. Neither of the front airbags deployed. The car was totaled.
- Grants Pass, OR, USA
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Head on collision. Air bags did not deploy. Owner's spouse of the Dodge Journey 2017 was diagnosed with motor vehicle collision, initial encounter contusion of chest wall, unspecified laterality, initial encounter. Owner's spouse of the Dodge Journey 2017 was turning left into their home driveway as oncoming vehicle hit the owner's Dodge Journey 2017.
The contact owned a 2017 Dodge Journey. While driving approximately 25 mph, the driver lost control of the vehicle and crashed into a tree. During the crash, the front end of the vehicle sustained damage. The air bags did not deploy. Approximately ten minutes after the crash, flames were present under the rear of the vehicle. The cause of the failure was not determined. The vehicle was destroyed and towed. There were no injuries and a police report was filed. The local dealer (Dodge Chrysler of titusville in titusville, fl) and the manufacturer were notified of the failure. The failure mileage was 8,500.
A D V E R T I S E M E N T S
- Orange Park, FL, USA