10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
24,655 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Dodge Journey miscellaneous problems

miscellaneous problem

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2017 Dodge Journey Owner Comments

problem #7

May 142019

Journey

  • 23,500 miles

A D V E R T I S E M E N T S

The vehicle is stalling intermittently while traveling slow in intersections (left turn or straight), roundabouts, slowing in traffic. No dtc codes are thrown. As the issue is intermittent, undable to duplicate on request.

- Woodstock, GA, USA

problem #6

May 202019

Journey

  • 50,000 miles
Body control model was faulty and made lights flickering witch makes it hard to see at night took it in to dealer they said nothing was wrong about little less than a year later I took it back ib because it became more frequent then they said yeah its definitely flickering and said the BCM was faulty and needed to be updated..

- Monroe, MI, USA

problem #5

Apr 232019

Journey

  • 47,085 miles
Door locks won't lock

- Hueytown, AL, USA

problem #4

Mar 062019

Journey

  • miles

A D V E R T I S E M E N T S

Not vehicle specific. There is much concern over distracted driving. Cars produced today can not be driven without viewing the dashboard video display. Climate controls, radio, etc. Video display is constantly displaying information which requires driver to take eyes off the road. I believe backup cameras are useful, but should only display video when in reverse. Cell phone distractions. Electronically disable cell phones while vehicle is moving. May signal an incoming call, but must stop vehicle to respond.

- Atlantic, IA, USA

problem #3

Sep 042018

Journey

  • 19,000 miles
The main screen for uconnect went dark after turning on the car (parked). No radio, no A/C control, nothing in the center console would work. We live in fl and no A/C is a big problem, specially when you have a toddler and a baby. I went to my destination with the dead console. I went back in the car, this time everything was ok. I called fca and their answer was "go to a dealer and pay for a diagnostic, if there is a problem we'll refund you" I don't think that is correct when we are on warranty and when they know this is not an isolated issue. I found several cases of people going thru the same, they suggest reboot, factory reset and other non-sense. Check this video (link) and you have evidence of several problem with this system. This also is being going on since at least 2012. Time for a recall on uconnect systems!!! https://www.youtube.com/watch?V=rwhpsfiqv1W

- Lake Wales, FL, USA

problem #2

May 252018

Journey

  • miles
Sitting or driving ac not cooling sitting or driving gas level drastically dropping to zero then spike mte, taken to dealership multiple times and not duplicated. Drove this morning and mte spiked and zeroed out again while driving. Transmission shifting hard and grinding noises overall electrical issues based on dealership explanation and issues could not be duplicated. Car still experiencing issues of the following even after update per dealership: Transmission fuel electrical air conditioning ongoing issues, no resoution

- Fruit Cove, FL, USA

problem #1

Nov 202017

Journey 4-cyl

  • 33,000 miles
I was driving with the cruise control on and the vehicle kept trying to speed itself back up and the car kept slowing down I noticed the car was on fire in the back of the car so I pulled over turned the car off jumped out walked to a safe distance called the police while on the phone with them the car catches fire and burned down.

- Detroit, MI, USA

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