This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cruise control sticks when using it on the highway and I have to press the cancel button multiple times to take it off while other times the cruise control won't work at all.
The contact owns a 2017 Dodge Journey. While driving approximately 70 mph with the cruise control activated, the vehicle spontaneously accelerated to approximately 100 mph. The contact was able to deactivate the cruise control and drove home. The following day, the vehicle was taken to yakima Chrysler/Jeep/Dodge/Ram (2300 goodman road, union gap, wa 98903) where they determined that the cruise control failed. The vehicle was repaired. Two days later, while driving approximately 70 mph, the failure recurred. The vehicle was taken back to the dealer where it was determined that the incorrect code was entered when the vehicle's computer was reprogrammed. The vehicle was repaired. The manufacturer was notified of the failures. The approximate failure mileage was 11,063.
While having my cruise control on I passed a semi going uphill. As soon as I got around it and back into the right lane it lost speed significantly. I pulled onto the shoulder and stopped. After about 30 seconds I pulled back onto the highway and built up my speed again. About 10-20 minutes later the exact same thing happened again. I did not feel safe passing anymore vehicles. I continued on home which was 2 1/2 hours away. Just 1 mile before getting home my engine light came on. All this happened on Sunday July 22 about 1 pm. We had just purchased this Dodge on July 17, 2017. Monday I went to the dealership where we had purchased it. They told me that there was a recall on the cruise control. When I looked up any recalls it doesn't show any. Is my dealer lying to me" are they hiding something I should know about"
We purchased a lease 2017 Dodge Journey GT on 1/10/2018. I currently have approx. 4300 miles on it. We had the cruise control recall taken care of, at a dealership on June 11, 2018. The first time I used the cruise control after getting the recall done, I was going 72mph on my way to work and my entire car shut down. No steering, no brakes, no radio, the interior lights on the dash were on, but nothing else. I was able to make it to the side of the road, the car wouldn't do anything for approx. 2-3 min, after that amount of time, I was able to get it started again, but did not drive it. I called my husband to bring me his vehicle so I could go to work. He drove it home and said there were no issues, but he didn't use the cruise. On June 18, 2018, the day after it happened. I took the car back to the dealership, they had my car for 6 hrs, drove 27 miles and found nothing. On July 5,2018 I was on my way home from work at approx 11pm, I was driving on our local turnpike and had the cruise control set at 72. The vehicle would not keep speed, it kept going down to 65mph then would rev 6-7rpm and get back up to 72. Once I turned the cruise control off, the vehicle kept trying to speed up on its own. I was able to keep it from speeding up by applying the brake as I was driving. I am not comfortable driving this vehicle so, we try and use our other vehicle as much as possible but, we both work 50-56hrs a week. This vehicle is and has a safety issue the issues with this car has nothing to do with my driving, the heat, the cold or anything, this is a major safety issue with the vehicle.
The contact owns a 2017 Dodge Journey. The contact stated that there was a delay when the push to star function was used. Also, there was an issue with the brakes when the brake pedal was depressed, and the cruise control failed to function. The contact received notification of NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). The dealer (goldy Chrysler Dodge Jeep Ram, 187 kinetic dr., huntington, wv 25701) stated that they would schedule an appointment for the recall repair on June 27, 2018. The manufacturer was notified. The failure mileage was not available.
A D V E R T I S E M E N T S
- Mount Airy, GA, USA