This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were driving down a 55 mile per hour highway and getting ready to make a right hand turn onto a narrow bridge. We slow down before making the turn and as we proceeded the car shut down losing control of brakes and power steering. We were able to pull wheel enough from going off the bridge. We were able to start it right backup after we got control and came to a stop, but it was one of the most scary experiences ever with a vehicle. Immediately made appt to have it looked at by dealership and they could not find anything to help us. They stated that Dodge is aware that there is an issue with the car shutting down on a turn in temperatures above 105. That day the height was only 99.we did have the newest updated software when this occurred. I have contacted Dodge directly and was told that there is nothing further they can do so next time it happens to pretty much call them and set up appt. With dealer. I am so irritated with the whole situation that now we just have to hope we don't wreck it next time it happens. We try not to drive it at all as we have 3 small children. Really hope Dodge figures something out before it's too late!
The contact owns a 2017 Dodge Journey. While driving approximately 70 mph, the contact decelerated while approaching a red light and the vehicle beganto hesitate. The vehicle was driven approximately four miles and, upon approaching another red light, the vehicle began hesitating again. The vehicle was taken to telegraph Chrysler Dodge Jeep Ram (12000 telegraph road, taylor, Michigan 48180) where it was diagnosed that freon was not added to the engine at the assembly line. The vehicle was repaired. Prior to the failure, the vehicle was taken to dick scott Chrysler Dodge Jeep Ram (684 w ann arbor road, Plymouth, Michigan 48170) for a transmission leak and missing gaskets in the drive shaft. The vehicle was repaired. The manufacturer was notified of the failures. The approximate failure mileage was 8,000.
The transmission is failing to shift. It shifts extremely hard and the reverse takes a few minutes to kick in or it doesn't work at all. Sometimes the vehicle will not shift at all. There is a strange burning smell after going up a hill. My electronic throttle control sensor is already on and there is only 13000 miles on the vehicle. I purchased it in January and it's only May. I have the shifting issues while driving. When it does shift it's a sharp jerk. It's a constant problem. I no longer want the vehicle.
I noticed a vibration/hesitation around 40mph and took my car to the local pischke shop and they performed a reprogramming of the powertrain control module to the latest software. Unfortunately that reprogramming did not fix the problem and I was told to reach out to Chrysler directly.
The contact owns a 2017 Dodge Journey. The contact stated that while driving at various speeds, the gear shifter was easily moving independently. The failure recurred four times. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000. The VIN was not provided.
A D V E R T I S E M E N T S
- Redding, CA, USA