This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Dodge Journey. The contact stated that after entering the vehicle, she observed that the driver's side seat headrest had detached from the seat, potentially compromising safety in the event of a collision. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.
The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger-??s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.
- Pueblo, CO, USA
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- Stafford, TX, USA