This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were driving the car when steering suddenly became almost impossible. It was frightening and dangerous. We were finally able to muscle the car to the side of the road, dodging traffic all the way, and stop. We took it to the shop and were informed the rack and pinion steering had gone out. We took the car to the shop and the mechanic told us what had happened. The repair work was very expensive but what was shocking was to find out that this has been an ongoing problem with the Journey which Dodge has elected to ignore. Below is a link to one site which reports this. This is irresponsible. Https://
The contact owns a 2016 Dodge Journey. The contact stated that the vehicle had not experienced a failure until it was repaired by crown Chrysler Dodge Jeep Ram greensboro (3710 w wendover ave, greensboro, nc 27407, (336) 790-9850). The dealer indicated that they made a provision of servicing the vehicle for a manufacturer service campaign regarding the suspension, and they replaced the lower control arm. The repair failed to provide a solution; therefore, the dealer stated that the steering boot may be faulty. The contact heard an abnormal noise coming from the front driver side wheel and the suspension was very unstable when driving. The vehicle was taken back to the dealer more than three, but no remedy was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
When you drive the car accelerate and when you break the car gos side by side and the back passenger side wheel makes a load noise like its losse this happen after the first recall
My new car "jumps" when it hits a bump going around 40-60 mph. It feels like it lifts up into the air and it comes down in another place, fairly close but different.I suspect the frame is warpedbecause of an accident but perhaps it is the alignment?
- Auburn Hills, MI, USA
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While driving my 2016 Dodge Journey 12mph, the car jerked to the left causing me to hit a cement light pole. I was in a roundabout turning to bring my child to school when this happened. No injuries.
A D V E R T I S E M E N T S
- Spencerville, OH, USA