This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
When I first start the vehicle it makes a loud whine noise for about 2 to 5 min. Then seems to go away. If the vehicle sits for 3 to 4 hours it will do the same noise again. Dealer told me that all the six cylinders make that noise and it's normal. Have never owned a vehicle that makes a whine noise where something wasn't wrong especially at around 6000 miles on the vehicle. The vehicle was stationary when it happens but if you drive off right away the noise continues as you're driving.
- Chocowinity, NC, USA
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- Virginia Beach, VA, USA