10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
37,505 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Dodge Journey drivetrain problems

drivetrain problem

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2016 Dodge Journey Owner Comments (Page 1 of 4)

problem #74

May 032024

Journey

  • miles

A D V E R T I S E M E N T S

Transmission pump has failed at only 98,000 miles. I was stopped at a stop light and the vehicle would no longer move. I restarted it, and it allowed me to continue driving, but once I stopped again at a stop light it wouldn-??t move. This endangers me and the cars around me since the vehicle doesn-??t move out of the road. We had the vehicle towed and the mechanic confirmed that it was the transmission pump. There may have been one warning sign weeks ago, but I thought it was due to water in the gas line which happens often. The warning signs were not significant to what happened with the car not moving.

- Whitehall, PA, USA

problem #73

Apr 062024

Journey

  • miles
Car started shifting erratic

- Las Vegas, NV, USA

problem #72

Feb 012024

Journey

  • miles
Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.

- Rockfield, KY, USA

problem #71

Jul 202023

Journey

  • miles

A D V E R T I S E M E N T S

In regards to the recall S89 that has NOT been issued for my 2016 Dodge Journey - the crankshaft sensor has been replaced 3 times. While traveling on the highway, at highway speeds the vehicle will just die with little to no warning. Most recently 7/20/2023 - this is the 3rd time this has occurred.

- Moore, OK, USA

problem #70

Jul 022023

Journey

  • 126,000 miles
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, she heard a grinding sound coming from the vehicle and the vehicle started to jerk. The contact veered off the roadway and turned off and restarted the vehicle. The contact then stated while driving at slow speeds, the vehicle started to jerk and decelerated while the accelerator pedal was being depressed. The check engine warning light illuminated. The contact pulled off the roadway. The vehicle was towed to the residence and was inspected by an independent mechanic who retrieved DTC codes for transmission failure. The vehicle was then towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

- Columbia, SC, USA

problem #69

Apr 152023

Journey

  • miles
My abs, traction control, and my AWD service light all have been on making my car jump before I can accelerate and it then drives fine but today it would not allow me to go over 15MPH and all I could hear was grinding noises! This was the first time that has happened, I-??ve replaced the wheel sensors, bearings, and all new tires it turned off for a couple months but now is back on! This is a huge hazard, I have 3 kids that were with me when the new incident happened and had to put my hazards on to make it into a gas station parking lot, this needs a recall on all senors, abs, cruise control, electrical, transmission. List goes on. What is it going to take for them to see many people have been complaining of the same issues at hand"? Is it going to take a serious or critical accident?" It should not have to get that far, I-??ve complained a couple years ago and no one ever contacted about these issues. I just want my car safe for my kids! Please I beg of you to do something about these issues!

- Akron, MI, USA

problem #68

Dec 012020

Journey

  • miles

A D V E R T I S E M E N T S

Front blowers blow hot air when A/C is turned on, defrost won-??t work in winter, the backup camera keeps going black and glitching when in reverse, my abs, traction control, and AWD service keeps coming on, I have changed both front wheel sensors, wheel-barrings, brakes, and all new tires. It helped for a month no lights on and it drove amazing no issues and one day it started again and when I try to accelerate you can feel it not want to go, I hear a grind noise and then the car will jump super hard then the AWD service will kick on and traction control turns off and it will drive fine again. I have 3 kids and do not feel safe anymore driving my car! Im shocked there isn-??t a recall on any of these issues considering there have and still are a lot of complaints on the same issues I-??m having. Also cruise control won-??t work. I seen it was recalled but previous owner had taken it in and got it replaced but it definitely is bad again. I know these issues can not be good on my car-??s transmission or engine! Please help me! I-??ve filed a complaint before and heard from no one.

- Akron, MI, USA

problem #67

Apr 012023

Journey

  • miles
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm-??s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate

- Ellenboro, NC, USA

problem #66

Mar 082023

Journey

  • miles
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.

- Belton, MO, USA

problem #65

Feb 262023

Journey

  • miles
While driving as I increased speed it seems that the trans would slip. Also several times it actually lost power for a second before regaining composure. But today all this occurred and when I came to a traffic light, suddenly the car shutdown. I was able to turn it back on again, but I believe these occurrences are happening with regard to a recall regarding the transmission pump. One that I never received info about in 2016. If I had I probably wouldn't be reporting this.

- Philadelphia, PA, USA

problem #64

Oct 182022

Journey

  • miles

A D V E R T I S E M E N T S

Transmission pump failure at 150k miles

- Staunton, VA, USA

problem #63

Oct 082022

Journey

  • miles
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn-??t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.

- Marietta , GA, USA

problem #62

Jul 252022

Journey

  • 77,000 miles
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the vehicle began to decelerate and lost motive power. The contact depressed the brake pedal to stop the vehicle. While coming to a stop the vehicle inadvertently lunged forward. The vehicle was turned off and restarted but failed to exceed 30 MPH while driving. The contact stated that the check engine warning light was flashing on and off. The contact had taken the vehicle to an independent mechanic who informed the contact of transmission failure with the vehicle and referred her to the local dealer for assistance. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,000.

- Selma, AL, USA

problem #61

Aug 082022

Journey

  • miles
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!

- Memphis, TN, USA

problem #60

Jul 302022

Journey

  • miles
At 58000 miles I was told today that the torc converter and transmission pump is bad. The car could not idle while in drive and would only stay on if going over 20mph, once under 20mph the car would shake and die out.

- Surprise, AZ, USA

problem #59

Jul 082022

Journey

  • miles
While driving Check engine Light appeared and shortly after vehicle stopped accelerating and steering wheel went stiff and Luckly I was near a stop Light where I could turn into a store. Vehicle would not let me turn it off or change gear. Had I been on the highway It would have caused a major accident. After a few minutes, the vehicle let me change gears and turn it off. Drove to a mechanic and he fixed the Crack sensor that had gone out. A week later, Check engine light came out again and now I am experiencing high RPM with low acceleration. Code stated transmission problem. Mechanic now says I need a new transmission.

- Weslaco, TX, USA

problem #58

Apr 042022

Journey

  • miles
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!

- Hope Mills, NC, USA

problem #57

May 242022

Journey

  • miles
The AWD light keeps flashing and it-??s making my car jerk and not able to drive it. I have 3 kids and can-??t be driving it and get stuck on the side of the road.

- Holland, MI, USA

problem #56

Apr 072022

Journey

  • 143,069 miles
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed and the contact felt a loss of power. The contact stated that the vehicle started to decelerate and eventually stopped. The contact stated he did not notice any warning lights being illuminated. The contact pulled off the highway safely and had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train). The contact had the vehicle towed to a dealer who informed her that there was no recall on the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 143,069.

- Osage Beach, MO, USA

problem #55

Mar 072022

Journey

  • 82,850 miles
The contact owns a 2016 Dodge Journey. The contact stated that while driving at approximately 47 - 50 MPH, the vehicle would not shift above the second gear and hesitated to accelerate. The vehicle was taken to an independent mechanic and diagnosed with transmission pump and torque converter failure. The mechanic informed the contact that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The failure mileage was 82,850.

- Apopka, FL, USA

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