Technical Service Bulletins (TSBs) for the 2015 Journey are official communications between Dodge & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Read More »
Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel ... Read More »
Antilock Brake System Control Module Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
2.0L Or 2.4L Long Block Replacement This bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil. Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and ... Read More »
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe. Read More »
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block ... Read More »
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron. Read More »
Customer Satisfaction Notification S18 - Engine Oil Consumption The engine on about 480 of the above vehicles may experience low oil pressure originating from an oil consumption issue. Read More »
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Read More »
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron. Read More »
2.0L Or 2.4L Long Block Replacement This bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil. Read More »
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA). Read More »
Before replacing this part for debris issue faults, please call the following people;~ Engineering is seeking information regarding this part.~ Bob Smith ? Cell (248) 202-9458 - Robert.M.Smith@fcagroup. Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
2.0L Or 2.4L Long Block Replacement This bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Customer Satisfaction Notification T12 VECI Label The Vehicle Emission Control Information (VECI) label on about 120,000 of the above vehicles may be missing emission control information. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency Read More »
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
Evaporative Purge System Parts MIL On ? P0456: If fault code P0456 is active, contact Manuel Gandara on cell: (248) 622-8109 before performing repair service. Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ... Read More »
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
"WHEEL ASSY - STEEL WHEN SERVICING A JOURNEY (JC) VEHICLE WITH STEEL WHEELS (WFU CODE) WITH OR WITHOUT A SHAKE OR VIBRATION COMPLAINT; PLEASE REVIEW THE 4 WHEEL ASSEMBLIES IN ORDER TO DETECT ANY WITNESS MARK OF A MISSING/MISPLACED ... Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
Flash: Powertrain Diagnostic And System Enhancements. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132. Read More »
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift. Read More »
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift. Read More »
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift. Read More »
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132. Read More »
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132. Read More »
Flash: Improved High Altitude Performance This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132. Read More »
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
SYMPTOM/CONDITION: The customer may describe the following: ? **Poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft). Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
"WHEEL ASSY - STEEL WHEN SERVICING A JOURNEY (JC) VEHICLE WITH STEEL WHEELS (WFU CODE) WITH OR WITHOUT A SHAKE OR VIBRATION COMPLAINT; PLEASE REVIEW THE 4 WHEEL ASSEMBLIES IN ORDER TO DETECT ANY WITNESS MARK OF A MISSING/MISPLACED ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Read More »
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Antilock Brake System Control Module Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case ... Read More »
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. Read More »
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. Read More »
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift. Read More »
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift. Read More »
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. Read More »
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. Read More »
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. Read More »
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. Read More »
Flash: Intrusion Transceiver Module Enhancements This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. ITM may lose the ability to store trigger history. Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »
SYMPTOM/CONDITION: The customer may describe the following: ? **Poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft). Read More »
Flash: Powertrain Diagnostic And System Enhancements. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
Reprogram Radio Control Head The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. Read More »
CERTAIN VEHICLES ARE EXPERIENCING SCREEN LOCK UP ON NAVIGATION OR DISPLAY BLANK, RADIO WILL RESET, INTERMITTENTLY, NOT ABLE TO DIAL PHONE FROM RADIO BUT CAN DIAL PHONE, TRANSLATION FOR ASIAN LANGUAGE ADDED, AFTER DISCONNECTION PHONE, ... Read More »
Flash: Intrusion Transceiver Module Enhancements This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. ITM may lose the ability to store trigger history. Read More »
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Read More »
Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection. Read More »
Part Description: Door Handle, Rear Exterior Issue Description: If the vehicle is in for rear door outside handle frozen and will not open for JC (Dodge Journey) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather ... Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Right Front Side Rail Inner Panel Stamping Deformity This bulletin involves inspecting the right front side rail inner panel for deformities created during the stamping process. Read More »
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Read More »
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Read More »
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Read More »
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Read More »
Flash: Service Tire Pressure System Message This bulletin involves updating the Tire Pressure Module (TPM) software and performing a Misc-function routine. Read More »
"WHEEL ASSY - STEEL WHEN SERVICING A JOURNEY (JC) VEHICLE WITH STEEL WHEELS (WFU CODE) WITH OR WITHOUT A SHAKE OR VIBRATION COMPLAINT; PLEASE REVIEW THE 4 WHEEL ASSEMBLIES IN ORDER TO DETECT ANY WITNESS MARK OF A MISSING/MISPLACED ... Read More »
Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel ... Read More »
Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel ... Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable ... Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. B) Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ... Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable ... Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
Evaporative Purge System Parts MIL On ? P0456: If fault code P0456 is active, contact Manuel Gandara on cell: (248) 622-8109 before performing repair service. Read More »
Cargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. Read More »
Console, Overhead For concerns with the Overhead Sunglass Bin (regardless of LED or incandescent lighting), please contact: Marco Rodriguez at (248) 941-8623 prior to replacing the component. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
2.0L Or 2.4L Long Block Replacement This bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil. Read More »
2.0L Or 2.4L Long Block Replacement This bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. Read More »
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132. Read More »
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. Read More »
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132. Read More »
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132. Read More »
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. Read More »
The radio navigation system on about 30,300 vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. The radio navigation will be checked for functionality. Read More »
The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. Read More »
The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. Read More »
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. Read More »
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. Read More »
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. Read More »
CERTAIN VEHICLES ARE EXPERIENCING SCREEN LOCK UP ON NAVIGATION OR DISPLAY BLANK, RADIO WILL RESET, INTERMITTENTLY, NOT ABLE TO DIAL PHONE FROM RADIO BUT CAN DIAL PHONE, TRANSLATION FOR ASIAN LANGUAGE ADDED, AFTER DISCONNECTION PHONE, ... Read More »
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. Read More »
RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. Read More »
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. Read More »
CERTAIN VEHICLES ARE EXPERIENCING SCREEN LOCK UP ON NAVIGATION OR DISPLAY BLANK, RADIO WILL RESET, INTERMITTENTLY, NOT ABLE TO DIAL PHONE FROM RADIO BUT CAN DIAL PHONE, TRANSLATION FOR ASIAN LANGUAGE ADDED, AFTER DISCONNECTION PHONE, ... Read More »
RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. Read More »
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. Read More »
Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission Certification Information (VECI) Label. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) Read More »
Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission Certification Information (VECI) Label. Read More »
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington ... Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable ... Read More »
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132. Read More »
RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. Read More »
Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
