This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hi I owned JOURNEY 2015 since 2 years all of sudden I noticed some fluids red colour under the HOOD leaking drastically so I parked the vehicle at my Driveway I came to know from my neighbours that they have a recall on there JOURNEY 2014
The front suspension and sway bar with all attachments should be recalled. I am not sure if other 2015 dodge Journey users have experienced this or not but since I got my car in 2016 i have had to replace all the parts on 4 different occasions. It is ridiculous and to me is a safety issue.
Have a 2015 Journey. Suspension has been replaced, cooling system replaced, and now transmission replaced. Seat belts keep not working right with lights coming on. Air conditioning will not shut off on it's own. Have had it to the dealer for at least 11 weeks so far this year at 5 different times. Still having problems with the steering wheel vibration over 50 miles, air conditioner not shutting off and vehicle hesitates a lot. Gears do not shift correctly from park to reverse.
My Dodge Journey has less than 70,000 miles on it. At this point the entire rear drive shaft and all motor and transmission mounts have been replaced. They were all severely damaged. Tires show significant wear even though vehicle is within alignment standards. The far left vent (driver's side) blows cool air, but the other three front vents are blowing heat. There is a severe, loud roaring sound that has yet to be diagnosed. This is a ridiculous amount of problems in such a short time of vehicle usage.
My catalytic convertor is bad, and I'm only at 85,286 miles. I can't believe this part is already bad on a 2 year old car. This happened when I was driving, and my check engine light came on. Nothing specific happened that should cause this issue. Also, my struts are leaking. I didn't even know this until I had my car checked at the dealership. Why are these parts failing already?
- Grand Prairie, TX, USA
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The contact owns a 2015 Dodge Journey. While driving 10 mph, the front end of the vehicle made an abnormal clanking noise. Additionally, when traveling 80 mph on uneven surfaces, the vehicle swayed. The vehicle was taken to wells motor company (1600 us highway 27 S, avon park, fl 33825) where it was diagnosed that the sway arm bushing needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to lakeland Chrysler Dodge Jeep (2875 mall hill dr, lakeland, fl 33810) where it was diagnosed that there was normal wear and tear on the vehicle. The vehicle was not diagnosed or repaired. The vehicle was taken to lake wales Chrysler Dodge Jeep (21529 highway 27 lake, wales, fl 33850) where it was diagnosed that the front end needed to be greased. The vehicle was still being serviced. The vehicle was not repaired. The manufacturer was notified of the issue, but did not offer any assistance. The VIN was unknown. The failure mileage was 26,000.
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- Brampton, OH, USA