This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drivers seatbelt does not latch properly and will come undone while driving. Since noticing the issue I will test the latch each time I put on the seatbelt and I have to re-buckle the latch 3-5 times sometimes to get it to latch properly.
The contact owns a 2015 Dodge Journey. The contact stated that the front passenger side seat belt was tearing in two parts. In addition, the rear middle seat did not have the buckle harness to secure the seat belt. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,360.
Hit a cow on a county road at approx. 55 mph after coming around a curve. No time for any evasive maneuvers. Vehicle went airborne and landed approx. 40 feet from initial impact. Air bags did not deploy. Driver's chest impacted the steering wheel causing hairline fractures to the sternum and a dislocation of the left shoulder and severe bruising of the stomach and hips where the seatbelt was. Driver was airlifted due to injuries. Driver's service dog's seat belt disengaged and was thrown to the back of the vehicle and suffered minor internal injuries and was taken for treatment
The plastic around the driver and passenger seats has broken off exposing sharp metal, as well as binds the seatbelt up preventing proper use. The seats were used as they should be, the plastic clip that looks to have secured it is too far to the side to withstand a driver or passenger getting out of the vehicle if they turn to the side. I was talking with a person at work about this issue as they own a Journey and have the same exact problem. Our vehicle only had 13K miles when this happened, so it's not an old plastic issue. I managed to cut my leg when wearing shorts due to this issue, so it is a safety problem.
Drivers seat, passenger seat plastic around seat belt on side of seat breaks and seat belt gets stuck in between cracked area. Middle row seats side plastic piece breaks also, popping off exposing metal sharp piece which can cut your leg or hand of close to that piece. Vehicle is 2015 and has had recalls, continues brake problems and just recently throttle body and cam problems.
A D V E R T I S E M E N T S
- Bedford, VA, USA