This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I keep getting a navigation map update warning. When i try to update the map data i am told by dodge that the map updates are no longer available. I expect to pay for the updates and the fact that they are not available is causing issues. When currently using the nav system i have found that road exists that are supposed to be on the left road side have changed to the right. This caused sudden lane changes and has the potential of causing accidents, As stated I expect to pay for the updates and not have them available is a safety issue
I am currently having an issue where my climate control turns itself on even after I turn it off. Just recently my dual control for the climate would switch back to single even after selecting to have it dual. At this moment my air/heat is always on and I really have no need to keep the windows down unless it gets too warm and I need to let cooler air in.
Between 2020-2023, my car has completely shut off while driving down the road. I lose all power steering and the ability to use the gas and brake pedals. When this happens there is no warning light at all. Every time I-??ve taken it to the dealership they can-??t figure out the problem and it keeps happening. In total it has probably shut off on me 20-30 times. It doesn-??t matter the situation or how fast I-??m going, it just shuts off and stops working. I believe my car starting doing this anywhere from 145,000-180,000 miles. When I get to the side of the road after coasting with what I have left I turn the car off and then back on and it starts right back up no problem. I-??m sick and tired of dealing with this and absolutely no one can figure it out. I-??ve put so much money into this car and quite frankly it-??s a death trap and I know that others with my vehicle are having the exact same problem. Why hasn-??t this car been recalled? My children and I could literally die because I may not have time to get over on the road.
The Anti-Locking Braking System, Electronic Stability Control & Braking warning lights stay on all the time. I have absolutely no traction at anytime. The worse incident occurred when I was headed down a mountain and it had just started to rain. I could not slow the car down. I started at 35 MPH at the top of the mountain and was at 60 MPH by time I got at the bottom of it. Every time I barely touched the brakes the car started fishtailing. I notice the no traction mainly when there are wet roads. I can tell I have not traction at times even on dry roads but lots worse when they are wet. I have noticed in many searches that the ABS/ESC being disabled is a common recall for the 2015 Dodge Journey; however, when I enter my VIN number to my car it states it is not included in this recall. I would like to know how recalls work and why my car would not be included. I have been watchin recalls hoping that my car would be included because I am still making payments on this vehicle and do not have money to fix this issue. This is my main means of travel and I am extremely nervous driving with no traction. I'm considering getting rid of this vehicle because I do not feel it is safe to drive.
Drivers side headrest deployed without warning and without a crash. Internal Plastic clips broke causing deployment. Thankfully I was only sitting in the car and not driving. It is a powerful jolt to the back of the head.
NHTSA recall 15V675000 was performed by the Dodge Dealer in 2016. Braking control system failures were recently indicated by dash panel warning lights. Independent mechanic verified water intrusion, corrosion and electrical short circuits. Remedial repairs by independent mechanic did not solve the problem. I contacted Dealer Service who verified the complaint in Jun 2021, but Chrysler corporation declined to cover the costs of the proper repair. I contend their ABS and/or ESC system failures are due to their defective design and that Chrysler is still responsible to restore the vehicle to a safe operating condition.
The driver head rest deployed my car was parked in the garage, no incident or anything. I came out to the car to go to the store and it was open and I can-??t get it back in.
There is a recall on 2015 Dodge Journeys for the wiring on the ABS system that causes the wires to get corroded and the ABS not working. I have recently had the issue described in the recall yet my vehicle does not qualify for the recall and my local Dodge repair center want me to pay $1800 to repair something that should be fixed under the recall and now I have a vehicle that I can not drive or I risk having an accident
While driving straight to work last night, I heard a loud pop. The pop was almost as loud as a gun going off beside my face. It scared me, because I was unsure what had just occurred. I looked over and noticed my headrest on passenger side had popped in half and unable to be pushed back into place. Luckily, my oldest child or husband wasn't with me, or it would probably would have caused an injury, or at least some soreness. I'm not sure if this is a recall, but seems like it should be, especially if nothing triggered it. Please ensure this issue gets sorted out. Thank you for your time.
A D V E R T I S E M E N T S
- Washington, DC, USA