This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The wire Harness in hatch where it meets in the boot wires break from using hatch 2010 to 2020 all models and can cause camera wiper brake lights reverse lights plate lights and tail lamps and unlock and lock button not to work on hatch the wires break from normal use on all models and it can cause a spark and start a fire
Inside the wire in trunk hatch may cause brake lights to stop working and reverse light and rearview camera and-unlock button on trunk The wires become brittle overtime from opening and closing the hatch
Had not started the vehicle for 1 week. With fob in hand I opened the door. With door open I put my foot on the brake (it did not compress), then pushed the start button. The dash flashed on and off saying fob not detected. Tried pushing fob, tried starting car again. Then a loud clicking began at the front of the vehicle in the motor area. The dash flashing stopped and all screens were black. No power to vehicle at all, door locks did not work. Opened hood to see where clicking was coming from, but could not detect. Tried remote start and traditional start as well. Nothing works. Engine clicking finally stopped after about 10-15 minutes. Car has to be opened with the key and will still not start.
The vehicle is inoperable because the ABS module and headlamp wiring needs to be replaced. The vehicle only has 13,000 miles but is no longer covered under a warranty. There was a recall for Dodge Journey but this VIN is not covered by the recall. Are there more vehicles that should be added to the recall?
I am experiencing intermittent issues with the illumination of tne interior lighting to include the 4.3-inch touch screen display, the ts display has at times not illumintated for up to a full minute. Also at times the interior lighting will dim for no reason, no external lighting has changed to cause this to happen. Uconnect often will have issues with connecting to phone. The illumination issues occur either after the vehicle has just been started or it has occured while driving. We are also expereincing issues with the brake being difficult to press down on when attempting to start the vehicle, either with the remote start or without. We recently have taken in the vehicle to have it inspected and they did not see any issues. The dealer did not even think about updating any software which might resolve this issue, as I am seeing online here: www-ODI.NHTSA.dot.gov/owners/searchresults.action?searchtype=prod&prodtype=V&targetcategory=a&activetab=3&searchcriteria.model_yr=2015&searchcriteria.make=Dodge&searchcriteria.model=Journey&searchcriteria.prod_ids=1978691
A D V E R T I S E M E N T S
- Louisville, KY, USA