This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car suddenly turned off while in motion causing wheel and rim damage as well as back number damage. Replaced battery after check engine light came on at which time the vehicle operated fine the previous day and had been sitting overnight(diagnosed by auto zone), replaced on 6-Jul-18. Today 18-Jul-18 absolutely no lights or power to the vehicle. I have tried jumps and car is still inoperable. It gets so hot in here that the interior surfaces are melting and chipping off.
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 18V332000 (electrical system, vehicle speed control); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sango Chrysler Dodge Jeep Ram, 201 sgt prentiss dr., natchez, ms 39120, (877) 304-7831) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
While driving down the highway, my alternator went out. The battery light came on and all of the lights started flashing. I managed to exit the freeway and get to a safe point. I am reporting this because I see that there was a recall on 2011 - 2014 models. The very same thing happened to my vehicle.
While driving on busy intersection vehicle just shut off on its own. Steering wheel locked therefore I had no control. Almost crashed into another vehicle and median. Had to wait for it to come to a complete stop on the middle of intersection to be able to restart it.
The contact owns a 2015 Dodge Journey. While driving at various speeds, the cruise control failed to disengage when the brake pedal was depressed. As a result, the vehicle accelerated. The contact depressed the brake pedal again before the cruise control was disengaged. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 3,900.
- Puxico, MO, USA
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The contact owns a 2015 Dodge Journey. While driving approximately 25 mph, the vehicle began to shake. In order to stop the vehicle, the brake pedal needed to be depressed several times. When the vehicle began to accelerate, the vehicle would jerk before moving forward. The contact stated that the vehicle would switch gears and move various speeds on its own. The vehicle was taken to the dealer, but no failures were found. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic), which directly related to the contact's failures. The vehicle was not repaired. The manufacturer was made aware of the failures. The failure mileage was unknown.
The contact owns a 2015 Dodge Journey. While driving 60 mph, the accelerator pedal was depressed and the vehicle failed to respond. When the brake pedal was depressed, the braking system failed. The contact stated that the vehicle temporarily sped up before the brakes would engage. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,600.
The contact owns a 2015 Dodge Journey. While driving 35 mph, the contact depressed the brake pedal and the vehicle accelerated. The contact coasted over to the side of the road. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed, but the technician could not find a failure to the brakes. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and noticed that the failure was related to the recall she received. The manufacturer was not notified of the failure. The failure milieage was 8,904.
The contact owns a 2015 Dodge Journey. While the vehicle was reversing, it independently accelerated and crashed into the contact's garage door. There were no injuries. The vehicle was taken to the dealer for diagnostic testing. The dealer was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 6,500.
A D V E R T I S E M E N T S
- San Antonio, TX, USA