This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After buying used 2015 Dodge journey driving home from work at busy rush hour traffic my car just stopped with loss of brakes and steering was nearly rear ended was so nervous by this car started since then it keeps doing it but now check engine light is on I'm going thru divorce and he is incarcerated so I don't have a ton of money dealer wants be to pay I have since researched this online and find this to be a repeated over and over again problem this is the first Dodge vehicle I've owned and will be the last I do not feel safe driving this vehicle at all and I don't feel safe with the with Dodge if they're not going to stand behind their product I see that there was problems with that they took care of before the year 2015 but not since although it's the same problem I'm sick of being taken by these large corporations that just getting bigger and bigger on their greed while I struggle and have no help with the situation my car has been sitting for 2 months now in my garage although I'm making payments on it and can't get it titled
I have had my car repaired a couple of time for the same issue, and both mechanics have told me that there is a recall on my cylinder 2 engine and the manufacturer was not saying anything which is causing the check engine light to come on and codes reading the same every single time: misfire, spark plugs and gaskets which have all been replaced twice in the 5 years of owning this car. The dealership won't help, if there is a recall or issue with my vehicles I need to know so I can transport my family and I safely back and forth. I see a lot of people complain about the same exact problem I'm facing currently. I'm probably out of about $5k maybe more.
Today while driving on the highway at about 60mph my vehicle lost power causing the car to surge forward. I was unable to steer or brake for several seconds. The gauges completely dropped. It was as if someone had shut the vehicle completely off. The vehicle then restarted on its own. I was nearly rear ended by a semi and am terrified of driving this vehicle anywhere. I did a google search and came across numerous complaints of this happening. No warning lights prior to it happening or afterwards. We have had no issues with this vehicle until this point. It has approximately 90k miles on it.
The contact owns a 2015 Dodge Journey. The contact stated while driving at unknown speeds, the check engine warning light illuminated, the instrument panel flashed, and the vehicle turned off. The contact stated that the vehicle restarted approximately 15 minutes later and was taken to the residence. The vehicle was taken to the dealer where the flash software, power train control module, anti-lock brake system, wiring three-way, crankshaft position, and sensor battery were replaced. The contact received notification of the Emissions Recall U67 for the Catalytic Converter Efficiency, however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,101.
- Dallas, TX, USA
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On/about [XXX] I was driving from St. Petersburg, Florida to Winter Park, Florida. I was eastbound on [XXX]. The traffic was heavy and therefore slow. As I was proceeding at about 35 mph, the engine suddenly died. The vehicle became difficult to steer and the brakes felt abnormally difficult to apply. I was able to coast to the small space that separated the inside lane from the divider separating the eastbound lanes from the westbound lanes. After coming to a stop, I put the car in park. I then tried to restart the vehicle. The vehicle started normally and I resumed my travel. My safety and the safety of other drivers was put at risk by the sudden stopping of the engine in the middle of traffic. The problem has not been reproduced or confirmed by a dealer or independent service center. Since the incident, neither the vehicle nor the engine has been inspected by the manufacturer, police, insurance rep or anyone else. There were no warning lamps, messages, or other symptoms prior to or after the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This was not an overnight thing. The hoses were being exposed to maximum temperatures each time i drove the car. The hoses going from that extreme heat to cold over and over again which caused little air bubbles in the hoses. As time went on the hoses were forming holes on the inside (up til this point there was no warning indication) because of that three hoses burst. Which caused my car to overheat very suddenly to the point my oil temp shot sky high (which was the first warning light saying my oil was over 300 degrees) and my head gasket was blown before i could get off the road. My windows instantly fogged up from the heat which impaired my vision and resulting in me almost hitting another vehicle when seeking safety to see what was wrong. This has been confirmed by other consumer reports about the faulty hoses. If i knew they were not applicable of being in my vehicle, i would of changed them for more suitable hoses. Luckily nobody got hurt but the instant combustion could of ended in a fatality
Car's check engine on randomly turned on, lost engine power and steering became hard and had to come to an emergency stop. There was no message for the check engine and a couple tries later the car was able to turn back on and made it back home. Could've been much more dangerous situation had we been on a busy road with nowhere to pull over.
The acceleration stopped, the lightening light, traction light and skid light all came on and would not accelerate. Car was on but no gas pedal in the middle of the highway. Oil was changed a week before and no leaks on ground but oil is low. It is very dangerous as it has done this several times over the last month and has caused me to almost be in several wrecks because speed drops and cars almost rear end me. Have replaced the Crankshaft Position Sensor twice no in a month.
This vehicle has a known design defect with the oil filter housing and cooler assembly. This plastic assembly will crack and leak oil into a valley in the engine compartment and eventually will leak oil over the rest of the engine and onto the floor. Other times it will fail completely and leak a large amount of oil and/or coolant causing engine failure. Repair if this occurs out of the warranty period is over $800US. There are many web sites with this same information and they are all the same cause. Chrysler will not affect repair for this issue unless it is in the warranty period. Problem is the failure can happen during the warranty period or after but it WILL happen. This should be a recall due to potential safety issue. If this happens while traveling at highway speeds, the engine can sieze and suddenly stop possibly causing a crash and injuries to the occupants or other nearby vehicles. Attached is the diagnosis from my mechanic.
I have made several attempts to fix the continual misfiring, loss of power while driving performance to no avail. After spending thousands of dollars at the local Dodge dealership(s) and mechanics, I now have a car that is unsafe to drive due to known issues with the 3.6 Pentastar engine. This engine was recalled by Chrysler for years prior to my 2015 year. However, the Dodge cars like my Journey are experiencing the very same problems. I have reached out to my state of consumer department in Georgia. They have referred me to NHTSA as they have declared it a safety issue which outside of their scope.
The engine started racing, but did not show on the Tachometer. No dashboard lights. This problem started this morning (9-19-22). When I put it in gear, it jerks. I have to be extra cautious not to hit anyone or anything. I have had this car almost 2 years. It has been doing fine. I don't understand what could be causing this problem.
The contact owns a 2015 Dodge Journey. The contact stated while driving at approximately 35 MPH, the engine started to misfire and the engine warning light illuminated. The vehicle was taken to O'Reilly Auto Parts where it was diagnosed that the number three cylinder had a bad coil and needed to be replaced. The coil was replaced but the failure recurred. The engine warning light illuminated again. The vehicle was taken to the dealer where it was diagnosed that the number three-cylinder coil cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided case number 83819460. The failure mileage was approximately 50,000. The consumer stated the extended warranty for the cracks in the cylinder applies to the right side and not the left side of the cylinder. Also, the extended warranty did not include the consumers vin number. The consumer stated the vehicle was traded in for fear of paying another $4,000 in repairs.
My car has completely locked up going down the road as in I had gas to go but no power steering nothing overn2nd gear all safety lights came on no brakes and after i got it stopped and turned off it wouldn't turn back on. Now I have an issue with it stalling out after coming off an exit or just to a normal stop sign with no warning it jolts kinda shutters and shuts off acts as if it doesn't want to down shift or stop
The vehicle intermittently shakes at about 45-50 MPH. It sounds and feels as if you were going at accelerated speeds over rumble strips. Sometimes this is followed by hard engine thumping. I have noticed during rain and days leading up to rain the issue is more predominant. There are also issues with misfires at idle that is unexplained by several mechanic shops (11 in a matter of 3 years). Because they are unable to recreate any of these issues they are unable to diagnose them. I have been to numerous shops while my car was within warranty and denied any fix due to none of them being able to recreate this issue. Now my warranty is up and the issue still persists even after thousands spent on attempting to get a diagnosis. THIS IS EXTREMELY DANGEROUS! Complete stability and control of the vehicle is lost and WILL inevitably cause a serious incident. In the middle of the highway during misfires the cars ABS and Traction Control lights come on and the vehicle goes into low power mode almost instantly.
Car Engine Started knocking while driving home from work. No Check Engine Lights or warning Chimes, was not over heating. Car made a loud bang and blew out a puff of smoke. Was stranded along side a busy state route. Was towed to a local garage where they informed me that the engine was blown. They showed me the oil pan which had chunk of metal and pieces of a connecting rod in the pan. This car only had 76,000 miles and we have only had it for not even 6 months. Had an oil change 3 days prior to the failure. I-??ve been buying dodge my entire life but this will be the last one. It was the family car so It put us in a tight spot. Cant get another car because we owe over $13,000 on the loan which still will have to be paid.
A D V E R T I S E M E N T S
- Filer, ID, USA