This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Complete power loss while driving the whole transmission had to be replaced. Since that event we had have constant problems with misfires and fuel injectors. Airbag light keeps coming on. Electrical problems.
My vehicle began having issues shifting gears at 103,000 miles. The vehicle would jolt each time a shift occurred. It specifically had issues shifting out of reverse into drive. This occurred intermittently for a couple days. Then it began having issues shifting while accelerating. I mainly drive on the interstate to and from work, and the vehicle would not go over 45 miles per hour. We immediately parked the vehicle and noticed transmission fluid leaking underneath. The vehicle was taken to a repair shop who told us the transmission pump had gone out and we needed to rebuild or replace the transmission.
The contact's wife owns a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the vehicle stalled with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective internal pump within the transmission. The manufacturer was notified of the failure. The contact was informed that the VIN was not under recall. The vehicle was taken to rocky top Chrysler Jeep Dodge (3315 winfield dunn pkwy, kodak, tn 37764) however, the vehicle was not diagnosed nor repaired. The failure mileage was approximately 149,000.
My 2015 Dodge Journey has a ticking noise when I start my vehicle. And now the check engine light is on. When the truck is in park or stopped it feels like it is fluttering or putting along. The ticking noise you hear once the vehicle is started and it continues the entire time while driving.
The contact owns a 2015 Dodge Journey. The contact's wife was driving and the vehicle started to hesitate. There was a noise coming from under the hood. The vehicle drove as if it was stuck in the neutral while his the wife tried to accelerate. The vehicle was guided off the road and was towed to the contact's home. Abernethy Chrysler Jeep Dodge (1442 E main St, lincolnton, nc 28092, (704) 732-1890) stated that there were no open recalls on the vehicle and all past recalls had been repaired. Another unknown dealer said the same and advised the contact to file a complaint with NHTSA. The contact researched the issue as a defective transmission pump. The manufacturer had not been contacted. The failure mileage was 108,000.
- Lincolnton, NC, USA
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My Journey only has 59000K miles and it started with a" knock" noise when I start about a month ago. Mechanic tells me the "lifters" are bad and they would need to open up the part of the engine where the lifters are located, I understand there are two different locations for the lifters, the front is pretty easy to change but the second location not so much. All will cost me about $1500 to repair. Is there a recall?
Head on collision at a traffic light. I was making a left turn it was raining and the other car was going straight. He took the light on red and we both hit head on. I hit my head on the steering wheel and side window. Air bag did not deploy hit my head pretty bad and my back and neck were in pain had to take off work and lost my only car and job. Went to therapy for a while my concern was why didn't the air bags deploy. The other cars air bags deployed. I had an eye witness and police report but I still loss the battle. Still paying for a car that doesn't work. Pls if U can help me resolve this it will be a big help. I still fill pain in my neck from the accident. I don't want to take legal actions I just want what is right. Thank you
My 2015 Dodge Journey fwd started making a whining noise out of nowhere and then all of a sudden would not go over 35 mph. I tried to move in my driveway and its stuck in 1st gear. I am too scared to drive it and it is my only means of transportation. Is there a recall on it?
Have had the SUV 4 months now and it had died out and random times while driving. It's at the dealership now and being told nothing is wrong with it. Only has 82000 miles on
The contact owns a 2015 Dodge Journey. While driving approximately 55 mph, the vehicle started to shake and the speed decreased. The contact pulled over to the side of the road. When the vehicle was turned off and restarted, the contact was able to continue driving to her destination. The vehicle was towed to an independent mechanic who determined that the failure was transmission related and a new one was needed. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 88,000.
The gear box & differential went out when we were trying to park. Applied the gas pedal, felt like the vehicle wouldn't move, applied the gas more & heard a loud 'boom.' We're able to get the vehicle parked, then smoke started coming from the engine. Looked to find out there was gear oil leaking from the vehicle. Looked online @ Dodge Journeys & found out there have been a multitude of complaints about the same issue with other owners. Had to get the vehicle towed home due to being unable to drive it. This happened October 19th, 2019 & we've been unable to drive the vehicle since incident. Our Dodge Journey is a 2015 SXT all wheel drive with about 120,000 miles on it. There needs to be a manufacturer recall on these vehicles!! we've been told it's going to cost anywhere from $5,000 to upwards of $7,000 to get this issue fixed and we still have a vehicle loan of $11,000 we owe on it.
The tracemission will not pull and the car shuts down as your driving it. This starting happing the first day I got the ride witch was 6/28/2019 I took it back to the dealer with was tim short of South williamson ky they gave me a rental the motor blow up in it on 7/28 /2019 then I they come and took that rental and gave me another one then after about two months I got my Dodge Journey back and now the transmation is going out again and it's just shuting down as you drive it, .
The contact owns a 2015 Dodge Journey. While in reverse, the vehicle would not immediately stop when prompted. Also, while switching the transmission to the drive position, a loud noise was present coming from the engine compartment. The vehicle was taken to cape coral Chrysler (2200 ne pine island, cape coral, fl) where the motor mount was replaced, but the failures continued. In addition, while driving and slowing down to approach a stop light, the vehicle suddenly experienced unintended acceleration and crashed into the rear of a second vehicle. During the crash, the driver sustained neck and back injuries. A police report was filed. The vehicle was towed from the scene. The cause of the failure was not determined. The manufacturer was notified of the failure and provided case number: 64687641. The dealer was not notified of the crash. The failure mileage was 44,000.
The contact owns a 2015 Dodge Journey. After the contact owned the vehicle for a year, the transmission failed and the torque converter cracked. The vehicle was taken to sliman's sales & service (7498 leavitt rd, amherst, oh 44001, (440) 988-4484) where the transmission was replaced under warranty. The vehicle had several unknown recall repairs that had to be serviced after the transmission replacement was completed. The contact stated that the transmission indicator flashed on and off since the initial repair. Also, the alternator failed and the vehicle shut off in the middle of the street on September 23, 2019. The vehicle was taken back to the dealer for repairs, but the same indicator flashed again. The contact planned to take the vehicle back to the dealer, but they were unresponsive. The dealer offered to sell the contact a new vehicle and laughed at her concerns about the condition of her vehicle. The failure mileage was 15,000.
The contact owns a 2015 Dodge Journey. While driving 50 mph, the vehicle made an abnormal noise and decelerated independently. When the accelerator pedal was depressed, the speed would not exceed 20 mph; however, the rpms revved highly. An independent mechanic stated that the transmission failed and needed to be replaced. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 16V461000 (power train). The vehicle was not repaired. The dealer was not contacted. The approximate failure mileage was 90,000.
2015 Dodge Journey. Lights for AWD, ABS and stability control system come on with no notice as I enter a major intersection. Loss of power no acceleration. The vehicle finally started to move. The. Warning lights went off. Contacting dealer for repair.
My 16-year-old son was driving our 2015 Dodge Journey to school. He began to hear a noise that sounded as if something was dragging underneath the vehicle. The driver behind him was flashing him to pull over, he began having issues controlling the vehicle fortunately he was able to pull over and as soon as he got to the stop sign the car completely died after making a loud noise and started smoking. My son jumped out of the vehicle and the driver behind him told him to get away from the vehicle as he felt it was about to catch fire by the smell. Once the tow truck driver got there and try to start the vehicle to put it in neutral the car again filled up with a burning smell. He jumped out and had to call dispatch for safety reasons of transporting the vehicle. Once my vehicle arrived at lonestar auto plex in cleburne Texas our service man dan was amazing. He kept us informed along the way asked questions and he was provided the service records. Come to find out the engine seized up. The engine, oil pump, starter, all had to be replaced. Chrysler requested the engine so their engineers could look at it. Although everything was covered under warranty, my concern is now that there are others out there driving in the same thing may happen to them if not worse.
The 2015 Dodge Journey R/T AWD. I purchased this SUV 2 years ago and now while the vehicle is in drive and in motion on streets and highways the second it touches 20 mph and up it is making this" revving noise" as if it is in another gear and it's only in drive! this SUV is not that old to have such issues happening now. Its not right when the consumer is spending their money for a SUV that is giving them issues so early into the purchase. Dodge needs to recall this vehicle!! and anyone even thinking of purchasing this SUV. Honestly don't... run out of any dealership selling this 2015 Dodge Journey R/T AWD SUV! the only Journey you will take will be back to the dealership with issues!
A D V E R T I S E M E N T S
- Schertz, TX, USA