This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
'takata recall' every winter my Dodge Journeys 'service AWD, ABS light, and traction light' will come on when the sensor gets cold and wet. It shifts out of AWD completely. This has been an issue every single winter. It is recalled on 2012-2015 models but for some odd reason my 2015 model is not included in that recall. Very frustrating.
Key fob should not go out so soon. Car do not start. I changed battery. It will unlock and lock doors but do not start. I called Dodge 8004236343 and they told me that I can start it with the key but there is no where to put the key other than the door. Then they asked me to put the key fob to the push start on the opposite side of where I insert the emergency key and press to start and that did not work. They walked me through step by step and it still does not work. Plus my car shakes while driving.
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign numbers: 17V432000 (air bags), 18V332000 (electrical system, vehicle speed control), and 15V675000 (electrical stability control, service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kendall Chrysler Dodge Jeep Ram of soldotna (44055 sterling hwy, soldotna, ak 99669, (866) 387-9070) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated in summary, it appears tous that the range of vehicles addressed inthe recall is too narrow. Our vehicle was manufactured 5 days outside the scope of the recall, yet displayed the same problem and dealership was not willing to repair under the general warranty. Updated 10/16/18
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 18V332000 (electrical system, vehicle speed control); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sango Chrysler Dodge Jeep Ram, 201 sgt prentiss dr., natchez, ms 39120, (877) 304-7831) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
The ABS warning light is illuminated, but there is no trouble codes. There has been a recall alert, about the electronic stability of such I found online.
- Corpus Christi, TX, USA
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ABS recall, my Dodge Journey fits the same description for an ABS recall, however my VIN number doesn't say that it is affected. I am outside of warranty so the dealership won't touch it. Displeased majorly!!
My car has 64,000 miles on it and the ABS light, traction light, brake light and check engine light came. I have an appointment on Friday to get it diagnosed. At 32,000 miles the check engine light came on upon starting and my car would not go over 30 miles per hour. A fuel injector sensor went out.
The contact owns a 2015 Dodge Journey. While driving 40 mph, the rear of the vehicle shifted to the left and the check engine, brake, and ABS warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the anti-lock brake system and electronic stability control needed to be replaced. The vehicle was not repaired. The vehicle was later taken to five star Chrysler Dodge Jeep Ram macon (3068 riverside rd, macon, ga 31210, (478) 287-1907), but was not diagnosed or repaired. The manufacturer informed the contact that the VIN was not included in any recalls and referred the contact to NHTSA. The approximate failure mileage was 52,244.
On several occasions, my Journey has just shut down while in motion. This has happened to me and my husband. Lights go off, engine will not start, cannot push the brake to initialize startup. Online I have found many others with the same problem. Some believe that it is related to the key fab. The electronics key is not being recognized and shutting down the car. I took it to Dodge dealer and of course they could not duplicate problem or get a code. However, the danger of this is unacceptable!! I have two boys under the age of four! will a death have to occur to investigate this!?
ABS and traction control lights came on while driving. There is currently a recall for this but my vehicle it is saying not covered. Dodge recall number R61. NHTSA #15V675000. So now I have an unsafe vehicle.
The contact owns a 2015 Dodge Journey. While driving 60 mph, the brakes failed when applied and the emergency brake indicator illuminated. As a result, the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact was unaware if a police report was filed. The contact was diagnosed with sprains to the right shoulder and knee along with injuries to the lower back. Medical attention was required. The vehicle was towed to the insurance investigators and then to the body shop. The contact mentioned that the vehicle was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes). The vehicle was not destroyed according to the insurance investigator. The failure mileage was approximately 85,500.
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I purchased my vehicle in November 2015, just two weeks ago while stopped at a light my vehicle just turned off. When trying to restart my vehicle jolted then turned on, I took to the dealership they stated all it needed was a software update and it would fix it and that it would never happen again. While 4 days later it happened again this time the vehicle was in motion we were turning a corner and bam the car turns off again almost getting slammed by another vehicle. I had to help my.husband pull the wheel to turn, the steering wheel locked braked didn't work or accelerator. I opened a case with Chrysler and they say they can't do anything for me. I really need help.with this some please help this is a unsafe vehicle
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have recieved 3 recalls and all of them the manufacturer just says to contact dealer for vehicle inspection and part repair. Its been 3 mos and poway Dodge dealer said to wait till I got another recall notice that parts have been distributed. I am wondering if I need to have the accident before the company accepts responsability for repairs or worst deaths in my family. I have a two year old and an 8 year old to protect Mr. CEO/vp. First it was the breaks, then seat belt, now navigation system. I also have not been able to use one of the air condition vents in front seat cause its never circulated since I bought it. Was my car made on a Friday before happy hour?
A D V E R T I S E M E N T S
- Cleves, OH, USA