This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was in a car accident. My daughter was sitting behind me. Which I was the driver and she was behind me on the left rear. My daughter had the seat belt on and so did I. my concern is why did my daughter ended up going all the way forward hitting me from behind with her knees that the next day my behind was hurting G. will my daughter on the mean time during the accident her head hurtled, nose, and upper and lower back. It seems the seat belt did not lock as soon as the impact because if it had. My daughter would not had gotten a bump on her nose that hurtled which it means she ended hitting my seat where you rest your head. Two her knees hurted when she went forward to my seat and hit me. Three, it made her head too much forward and backward that she got a huge bump on the head and the entire back hurted. For me my head hurted, shoulders and but. But for me the seat belt I felt it lock instantly. This impact was from behind while I was waiting for the light to turn green. The accident was hurtful but not to server of a total lost on my end. My daughter did go to the hospital. This is why it concerns me.
The car was stationary when I had mt 8 year old step daughter to seat on the 3rd row of the car and she was putting the seat belt on the left sideof the car and she was not able to since the buckle came off. I told her to move to the other side and same thing happen. The buckle part on both sides came off. This is a big safety issue for me since I olways use the 3rd row in my car and now I can't since we can't use the seat bellts.
The driver side air bag indicator light and seat belt signs will not turn off! the seat belt will constantly come a loose while driving. Even when the seat beat is on, these lights and the beeping will not stop!
- Olive Branch, MS, USA
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Owned this 'vehicle' for almost a year (13,500 miles - had some miles from dealer). Brakes have been replaced twice due to master cylinder and related issues. Additional five recalls on top of that - one related but not included in the actual recall because I haven't had an accident... yet....was being unable to disengage the seat belt - on a normal day - every day. I am now on my 2nd senior supervisor at Chevrolet telling them to come pick the thing up. Naturally Chevy's stance is to keep repairing the vehicle - not call it what it is, a bad product and take it back. So, multiple trips to different Chevy repair shops, all setup by Chevy customer service of course, and quite frankly I prefer the loaner vehicles because at least you don't have to stand on the brakes to keep it from rolling forward...or backward on a hill...or keep two car lengths behind because emergency braking is not an option. Trade in value is less than half what I paid, and I'm afraid the next owner might be seriously injured. My grandmother and my son won't ride in it...rest of the family doesn't want to even try after hearing the stories. So, don't buy one of these vehicles. Chevy will not stand behind their product, and admit when they manufacture an accident waiting to happen. All vehicles have recalls. I've owned 5 Chevy's. never again. Actually considering letting them repo the vehicle just to get rid of it. Buyer beware.
The contact owns a 2014 Dodge Journey. While driving 40 mph, the contact rear ended another vehicle. The air bags did not deploy and the seat belt did not retract. A police report was filed. The driver sustained head, neck, and knee injuries that required medical attention. The vehicle was towed, but not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 14,000.
I was driving my Dodge Journey one day and the seat belt light came on showing that somebody wasn't buckled but I was the only one in the car. So I leaned forward and my seat belt came unlocked. I thought to myself thinking it was just me maybe I didn't buckle it in right. Then I buckled up again and later on that day my wife was driving and it did the same thing. She said she heard a click noise and the seat belt light and ding noise came on so she leaned forward and the seat belt was not locked it had came unlocked from the driver seat part that you connect the strap into. It continued to happen off and on and now we wiggle it to make sure it stays locked but sometimes it doesn't work. The seat belt will click and lock but will some how it comes undone later while we are driving. So we hear the click noise when it locks and we pull on it to make sure it stays locked and it does fine sometimes and then other days it comes unlocked while we are driving. Now we know when its going to come unlocked because you can hear it make a click noise and the seat belt light and dinging noise comes on and we right away know its our seat belt that came unlocked. We called to dealership so we can get it fixed just recently but wont be able to get our vehicle in until middle of September and called another dealership but wont be able to get it in for about 3 weeks. This is the driver side seat belt. We travel alot for doctors appointments for our youngest child who has a disability so this makes me very worried.
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- Detroit , MI, USA