This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The air bag warning light is on. Have to take it to a dealer to find out what's wrong. Also the oil filter manifold cracked and leaked oil. Had to get it replaced.
I have taken my vehical to the dealership because the air bag sensor keeps turning off and on. When I get there it off. The say they can not replicate the problem.. I am afraid the airbag is going to deploy while I am driving. Next the power that control the radio amd bluetooh will justbstop working while driving. The screen will go black and then power cycle itself as if I just turn the car on. I believe there is a major electrical problem.
The contact owns a 2014 Dodge Journey. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The dealer (larry H. miller Dodge Ram, 10101 papago fwy, avondale, AZ 85323, 480-865-3985) was notified and stated that the vehicle would need to be diagnosed to determine the cause of the failure. The contact stated that the vehicle was not included in NHTSA campaign number: 17V432000 (air bags). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
Passenger headrest deployed. The vehicle was sitting in the driveway and my toddler was getting into his sit when it just popped out. I took the vehicle in for recalls and asked about it but the vehicle was past it's warranty and since it is not a recall they wanted $600 plus to replace it. Upon further inspection, it was a plastic piece that just broke overtime. Aprox mileage at the time was around 32,000.
My daughter and I were driving on a smooth street, when suddenly the passenger side headrest popped forward. It struck my daughter in the back of the head quite hard causing her to have a sore neck, and possibly need medical attention if it is not better in a day or so. This is completely unacceptable. In the long line of problems with this vehicle and numerous recalls, there is now an injury. I feel like I have to worry about my driver side headrest doing the same while I am driving. This car is literally falling apart. As a life long Dodge owner, I don't think I could ever buy another.
- N. Lauderdale, FL, USA
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I bought my 2014 Dodge Journey a few months ago and everything was fine then my airbag light came on. The my check engine light came on and it became sluggish and jerky. I have a 4 year old son that is in this vehicle everyday. I am contacting you to find out if there are any recalls that I need to have taken care of. Thanks
Passenger head rest air bag popped out. I wasn't driving and was on the drive way about to leave the house when my daughter and me heard a noise and it was the head rest that had popped out. We were lucky that my daughter didn't get hit by it in the head.
The contact owns a 2014 Dodge Journey. While the vehicle was parked in the driveway, the passenger side headrest air bag inadvertently deployed without warning or impact. The vehicle was taken to the dealer (sunland park Dodge Chrysler Jeep Ram, 950 crockett St, el paso, tx 79922) and stated that the contact would have to pay for the vehicle to be diagnosed and repaired. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 64,000.
The contact owns a 2014 Dodge Journey. The contact's vehicle was included in NHTSA campaign number: 17V432000 (air bags). The contact brought the vehicle to the victorville motors dealer (14617 civic drive, victorville, ca 92394; 760-733-8484) for the recall repair. Approximately two days after the recall repair, the air bag warning indicator illuminated. The contact called the same dealer who informed the contact that the recall repair was completed, but they were unable to show her the removed parts. The dealer also informed the contact that the air bag warning indicator illuminating could mean several other possible air bag failures, and the vehicle would need to be diagnosed. The vehicle was not diagnosed or repaired. A VIN search was completed and NHTSA campaign number: 17V432000 (air bags) was still listed as recall incomplete. The approximate failure mileage was 87,000.
In an accident where front and back end of the car were hit. Airbags deployed. Manual says that knee airbag is just below steering column. Actual airbag deployed down by feet - directly in line with emergency brake pedal. Since drivers foot was on the brake, the airbag crushed the drivers foot against the brake pedal causing permanent damage to foot. Driver was going straight and in the process of stopping when hit in the rear causing driver to hit the car ahead. It was on a 4 lane city street. 4 cars involved in accident- all going straight at a light. 2 older cars with no airbags were able to drive away. They were the front cars. Dodge Journey was 3rd. Driver of Dodge Journey was the only injury. Getting ready for 3rd surgery. This accident has caused a permanent disability. Driver will never walk normally again...updated 09/26/17...updated 10/03/17 updated 7/19/18
My vehicle started flashing the airbag light any time I would turn right, now it stays on at all times. When calling my local dealer, I was informed that they sell nearly 20 clock springs of the same part number a week. If this many of the same part is being sold, clearly there is an issue with the original part.
The driver side air bag indicator light and seat belt signs will not turn off! the seat belt will constantly come a loose while driving. Even when the seat beat is on, these lights and the beeping will not stop!
The contact owned a 2014 Dodge Journey. The contact stated that the dealer repaired the vehicle per NHTSA campaign number: 15V675000 (electronic stability control and service brakes, hydraulic). After the repair, there was a loss of vehicle stability and no traction while driving on the highway during inclement weather. The contact felt as if the recall remedy failed to provide a solution, which resulted in a crash. While driving approximately 65 mph on the highway, there was a sudden loss of power and the steering wheel seized. The vehicle crashed into a wall and flipped upside down. The driver sustained head, neck, and lower back pains. The front passenger was suspended upside down, restrained in the seat belt, and had to be cut out of the vehicle by a responder. The rear passengers sustained bruising and whiplash from the impact. One of the two rear passengers was medevacked due to the injuries sustained. The curtain air bags deployed after the crash. The front driver and passenger side air bags later deployed with a low level of deflation and a smoke residue filled the vehicle. The vehicle was destroyed and towed. A police report was filed. The insurance company provided no inspection and diagnosis to determine what caused the crash. The manufacturer was not notified of the failures and the crash. The failure mileage was not available.
My airbags did not deploy in a head on collision. My vehicle was traveling at 45 with right away and his at 10. I was on straight away and he was at a stop sign turning in the direction I was coming....updated 02/22/17
"takata recall" driving about 55mph, an accident occurred with my Dodge Journey, hitting a guard rail and making the car crash and have a rollover. None of the airbags deployed, causing injuries to the people in the vehicle.
The contact owns a 2014 Dodge Journey. While the contact's vehicle was at a complete stop, another vehicle driving 45 mph crashed into the rear of the vehicle. The contact then crashed into the preceding vehicle. The contact sustained cervical neck injuries and a bump to the head. The contact also suffered from numbness in both arms and severe pain in both legs. The injuries required medical attention. A police report was filed. The air bags failed to deploy with the massive impact. The vehicle was towed to an independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 7,500.
While driving in normal conditions on the highway, the vehicle brakes were applied and I began to loss control of the vehicle. The vehicle then flipped over on its side and airbags eventually deployed. I was taken to the hospital for potential injuries from the incident. No citations were given for the loss to indicate negligence on my end. I believe this may have been resulted from the current recall on the vehicle.
The contact owns a 2014 Dodge Journey. While driving 40 mph, the contact rear ended another vehicle. The air bags did not deploy and the seat belt did not retract. A police report was filed. The driver sustained head, neck, and knee injuries that required medical attention. The vehicle was towed, but not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 14,000.
The contact owned a 2014 Dodge Journey. While driving approximately 85 mph, the steering wheel seized and the contact lost control of the vehicle. As a result, the vehicle rolled over four times and crashed into a pole. The air bags failed to deploy. The driver and front seat passenger sustained injuries that required medical attention. The rear passengers were ejected from the rear window and required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 30,000....updated 12/30/15 updated 12/31/15.
A D V E R T I S E M E N T S
- Buffalo Grove, IL, USA