10.0

really awful
Crashes / Fires:
4 / 5
Injuries / Deaths:
8 / 0
Average Mileage:
38,149 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Journey electrical problems

electrical problem

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2014 Dodge Journey Owner Comments (Page 1 of 5)

problem #97

Apr 042024

Journey

  • miles

A D V E R T I S E M E N T S

When trying to start the car in the past every now in then I would get a one click and no start I tried to shift into neutral and nothing the same, I played with the button by turning g off and back on a few time and it would start and it started to get harder to get it to start and now it will only click and no start, I replaced the battery and starter was checked out and is good all battery ends are new and new battery cables, I know Google is no auto mechanic but the post I have read there is a lot of dodge journeys that has this issue when I called dodge I was told to bring it in and I will be charged, also about every 4th time I hit the door locks from the door as soon as the door shuts the horn beeps 3 times and all the doors unlock, need help please from what I am understanding it's something to do with the anti theft or the neutral safety switch inside the transmission,

- Ocala, FL, USA

problem #96

Feb 102024

Journey

  • miles
Under heavy braking conditions the vehicles ABS system did not engage and the vehicle slid losing control. There was a safety recall R61 which was documented as completed 20 May 2016, but inspection of the ABS ground wire shows it in its original position when compared to page 18 of the recall instruction. There has been no work on the ABS module since the recall.

- Greer, SC, USA

problem #95

Jan 262024

Journey

  • miles
Suddenly brown smoke came out when I started a car and tried to roll down the window. My husband pulled out the controller which seems to be the cause of the smoke from the wire.

- Lubbock, TX, USA

problem #94

Dec 152018

Journey

  • miles

A D V E R T I S E M E N T S

Vehicle just won-??t start sometimes. Changed battery, alternator, starter, ETC system. And nothing has helped. No rhyme or reason some days it starts perfectly fine multiple times.. other days I-??ll go out and it just won-??t start. I can go to my destination turn it off and it won-??t turn back on.

- Toledo, OH, USA

problem #93

Nov 202023

Journey

  • 150,000 miles
The contact owns a 2014 Dodge Journey. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where the battery and the alternator were replaced; however, the failure recurred. The contact stated while driving 35 MPH, the check engine warning light, the traction control warning light, the ABS warning light, and other unknown warning lights illuminated. The vehicle then shut off temporarily. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

- Columbus, OH, USA

problem #92

Sep 222023

Journey

  • miles
The headrest deployed for no reason. It hurt my neck really bad. Luckily I was at a red light or im might have crashed

- Casselberry, FL, USA

problem #91

Jul 162021

Journey

  • miles

A D V E R T I S E M E N T S

Tipm caused several issues, blown motor, and now is in the dealership shop for an alternator, battery, ground strap and other wiring issues. I haven-??t had my car for over a year due to this.

- Kingston, OK, USA

problem #90

Jan 302023

Journey

  • 110,400 miles
The contact-??s son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that all the recalls were previously performed, and no further assistance was provided. The failure mileage was approximately 110,400.

- Washington, DC, USA

problem #89

Mar 032021

Journey

  • miles
Due to opening and closing the rear hatch, the wiring harness wires running from the car through the hatch break and fray causing many issues. One being the potential for exposed wires to spark and cause a fire. Others being faulty rear windshield wiper and faulty rear lighting. Brake lights, turn signals, running lights and rear interior lights causing a road hazard.

- Kenly, NC, USA

problem #88

Nov 182022

Journey

  • miles
My car is showing signs of electrical malfunctioning. My Journey stopped at a traffic light and would not turn back on. It was like the battery had died. When I gave it a jump, the lights would come on but not start. Once the cables were taken off the car would die again. Randomly after letting it rest, the car started and I took it to the shop to get the alternator checked. They kept it for about two days and I was told that the alternator was good. The car also never cut off while they had it. A few days later, While driving the car kept glitching on and off. The screen in the car (radio) would go completely blank. When it came back on it was reset to a default time and radio station. A few days later The Journey would drive fine but only for a short distance. Today my car stopped once again at a stop light. After trying to give it a jump the lights would come on (as long as it was hooked up to another car) but once the cables were off the car would be completely dead. I will be taking it to dodge soon to get a diagnostic test ran. Is there any suggestions or information I should know about before taking it to get tested?

- Columbus, OH, USA

problem #87

Oct 012020

Journey

  • miles

A D V E R T I S E M E N T S

unknown, check engine light came on the screen blacked out and began to stall out on freeway doing 55. was afraid of getting rearended.

- Duluth , MN, USA

problem #86

Jul 062022

Journey

  • miles
I purchased this car in 2020 through jd byrider of janesville wi, I am making payments currently. In February of 2022 my battery light kept coming on and the radio wouldn't work. I called my dealership and due to having a 30,000 mile warranty I took it in, and they told me it was my battery so as far as I was told they replaced with a new one. It was fine with no issues up until a month ago, my battery light comes on, I notice the wipers and the windows work really slow during this time. Once I drive for a little bit it eventually goes off. Today when I went to head to work it will not read my key fob. I had to touch the top of my fob at the opposite end of the unlock and lock buttons to the start button to start my car. I left my car running at the gas station and it did detect the key had left the vehicle but when I got back into the vehicle the beeping did not go off like usual when the key is back inside the vehicle. I just want to make sure that all of the recalls that were on there had been taken care of. Thanks

- Beloit, WI, USA

problem #85

Jun 282022

Journey

  • miles
While I was driving the car suddenly lost power steering and acceleration, the bolts broke off from the pulley and the serpentine belt came off while driving down a busy street

- Decatur, GA, USA

problem #84

Apr 302022

Journey

  • miles
The brake and steering failed while I was attempting to slow down to turn right. The car failed to stop and the car failed to turn so I jumped a curb and caused extensive damage to bottom of car.

- San Antonio, TX, USA

problem #83

Dec 272021

Journey

  • miles
I had the Cruise Control recall done on my vehicle in 2018, but it never really fixed the issue. I wasn't aware there was only a 2 year warranty on the work done, and that would have put it in 202 when everything was pretty much closed down. I contacted Dodge and they said there was nothing they could do about it. I know another recall was R61 / NHTSA 15V-675 ABS Ground Wiring issue which got "fixed." Now, I am having an ABS, Skid Control, Brake light issue. I took my car to the shop and they are charging me $180 just to find out the issue. I received a call from the mechanic and he proceeded to tell me the parts needed are on backorder and may be available in March 2022, which will cost close to $2k to repair. I was also advised by the mechanic this is a common issue across Dodge, Crystler Jeep. If that is the case, which it seems to be since I have been looking online and there have been a lot of complaints, why is this not a recall" Why, if dodge messed up when producing vehicles between certain years, do the consumers have to pay to get this fixed" I don't think it is right and I think if Dodge isn't going to take responsibility and issue a recall on this then there needs to be a Class Action Suit against Dodge. I intend to start doing some legal research to find out what the process is to do this. I can't believe a dealership can charge someone $180 to run a diagnostics on the vehicle when they know what the issue is, since it is common, plus being able to charge almost $2k to repair. The issue is with the ABS pump and module, and this has to be done at the dealership since it is electrical and needs to be hooked up to the computer to calibrate or what ever.

- Port Saint Lucie, FL, USA

problem #82

May 302021

Journey

  • miles
Unknown car just stopped working and turned off

- Fresno, CA, USA

problem #81

Jun 042021

Journey 4-cyl

  • miles
fire risk of wiring breaking at upper right corner at liftgate (rear hatch door) wiring is breaking within rubber boot. this cause a fire risk. Other issues is rear lights failure. This hazard has high risk of Rear end collisions. This wire breakage has very dangerous outcome but easy to recall and save lives. I will be fix my wife car before this car gets my family killed. I will also be send the bill for it to maker of the car. This is a noted problem by many dodge owners nation wide. please look into it. SFC[XXX], US ARMY the car number is vin number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Northeast , MD, USA

problem #80

May 302021

Journey

  • miles
Front driver side door wiring caught on fire while driving, which now none of the windows work.

- Decatur , GA, USA

problem #79

Dec 262020

Journey

  • 155,197 miles
When I placed car in park few minutes later a warning light came on and then went off but keeps popping back looks like a person wearing seat belt and ball in front them

- Dundalk, MD, USA

problem #78

Nov 212020

Journey

  • 99,910 miles
I was driving home from shopping, and the trac control, and a lighting bolt light came on, and I had no acceleration power, I was nearly home, so I drove on to my house and parked it.

- Clarksville, TX, USA

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