This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owned a 2014 Dodge Journey. The contact stated that the dealer repaired the vehicle per NHTSA campaign number: 15V675000 (electronic stability control and service brakes, hydraulic). After the repair, there was a loss of vehicle stability and no traction while driving on the highway during inclement weather. The contact felt as if the recall remedy failed to provide a solution, which resulted in a crash. While driving approximately 65 mph on the highway, there was a sudden loss of power and the steering wheel seized. The vehicle crashed into a wall and flipped upside down. The driver sustained head, neck, and lower back pains. The front passenger was suspended upside down, restrained in the seat belt, and had to be cut out of the vehicle by a responder. The rear passengers sustained bruising and whiplash from the impact. One of the two rear passengers was medevacked due to the injuries sustained. The curtain air bags deployed after the crash. The front driver and passenger side air bags later deployed with a low level of deflation and a smoke residue filled the vehicle. The vehicle was destroyed and towed. A police report was filed. The insurance company provided no inspection and diagnosis to determine what caused the crash. The manufacturer was not notified of the failures and the crash. The failure mileage was not available.
The contact owns a 2014 Dodge Journey. While driving 40 mph, the vehicle stalled and the engine and electronic stability control warning indicators illuminated. The vehicle was towed to the dealer, but was not diagnosed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 35,000.
Helfman Dodge katy freeway houston 713-533-6100 say parts for safety recall "on back order, ,,may take a few weeks or months" before they have the parts. ABS notice R61/NHTSA 15V-675. So we are left with a potentially serious problem with dealer unable or unwilling to repair.
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue. Parts distribution disconnect.
- Sandusky, OH, USA
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The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic) but the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, while driving 65 mph, the vehicle shook without warning. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 18,000. Parts distribution disconnect.
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part needed to perform the repair was unavailable. The vehicle was taken to the dealer where it was inspected. The contact was placed on a waiting list. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Dodge Journey. The contact received a recall notification for the electronic stability control and service brakes, hydraulic. The contact called the dealer to schedule the recall repair appointment weeks ago and they kept asking the contact to call back for weeks to determine when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was unable to provide a specific time frame that the vehicle would be repaired. The NHTSA campaign number was unknown. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Dodge Journey. When the brake pedal was depressed, there was a sound of air coming from the brake pedal. The contact stated that there was a delay in the vehicle's reaction to the brake pedal being depressed. The vehicle was not taken to be diagnosed. The vehicle was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The vehicle was not repaired. The approximate failure mileage was 21,000.
The contact owns a 2014 Dodge Journey. While driving various speeds, the passenger side tires shook violently without warning. The failure recurred numerous times. The vehicle was serviced under NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic), but the remedy failed to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000. Updated 02/23/2016
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and the dealer was unable to determine when the parts would become available. The contact was unaware of when the vehicle would be repaired. The manufacturer was contacted and was not able to provide a reasonable time frame to send the part to the dealer. The VIN tool confirms parts not available.
The contact owns a 2014 Dodge Journey. When the brake pedal was depressed, the vehicle jerked. The battery warning indicator illuminated and the vehicle stalled. The vehicle was towed to the dealer where the failure was not determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts were unavailable to perform the repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Dodge Journey. While driving at various speeds downhill and depressing the brake pedal, the ABS warning indicator illuminated. The contact also stated that the vehicle would hydroplane in the rain. The contact stated that the vehicle exhibited decreased stopping power due to the braking failure. The contact also complained of a loud abnormal humming noise coming from the engine when the vehicle was started. The vehicle was taken to an independent mechanic for diagnostic testing, but the failure could not be duplicated. The vehicle was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) but was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
While driving in normal conditions on the highway, the vehicle brakes were applied and I began to loss control of the vehicle. The vehicle then flipped over on its side and airbags eventually deployed. I was taken to the hospital for potential injuries from the incident. No citations were given for the loss to indicate negligence on my end. I believe this may have been resulted from the current recall on the vehicle.
The car stalled on me twice nearly getting into a wreck. Took it to the dealership where I bought it from they put it on the computer. They said that they could not find anything wrong. Then about 21/2 weeks later it did it again. I have a print out of the computer analysis.
A D V E R T I S E M E N T S
- Birmingham, AL, USA