This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle was involved in a one vehicle crash. The vehicle struck a utility pole at 28mph. The impact was in the center front. The car has been downloaded using Bosch data retrieval software. I am a crash reconstruction trooper with the Ohio state highway patrol. All data in the download would normally indicate that the airbags and seat belts would have activated. The concern is as to why none of the safety restraint system seems to have worked. Please contact me for additional information.
Front passenger seat seatbelt latch has failed prematurely. It no longer latches, preventing the front seat passenger from being protected.vehicle has only 124,000 miles on it.
The contact owns a 2013 Dodge Journey. While driving approximately 20 mph over a bump in the road, the front passenger side seat belt pretensioner fractured and detached from the base of the seat. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing; however, the contact scheduled an appointment with napletons river oaks Chrysler/Dodge (17225 torrence avenue, lansing, il 60438). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000. Updated 10/26/18
The contact owns a 2013 Dodge Journey. The contact stated that the driver side seat belt intermittently jammed in the latch. The failure occurred without warning. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
The contact owned a 2013 Dodge Journey. While driving 15 mph and turning left, another vehicle crashed into the front passenger side of the contact's vehicle. All the air bags failed to deploy and the seat belt failed to restrain the contact. The contact sustained injuries to the head, face, neck, spine, knee, and chest, as well as lost consciousness. Medical attention was required and the contact was transported to the hospital. A police report was filed. The vehicle was towed to an insurance facility where it was deemed destroyed. The manufacturer was made aware of the issue, but failed to assist. A dealer was contacted, but could not explain why the air bags failed to deploy and the seat belt failed to restrain. The approximate failure mileage was 65,000.
A D V E R T I S E M E N T S
- Gallipolis, OH, USA