This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2013 Dodge Journey has a random no start. It will just click. The battery, alternator, and starter are all good. I usually have to jump it to get it to start. Sometimes that doesn't even work. It will make the lights start to go haywire. They will flicker or flash on and off. It will say no key detected when I'm literally sitting with my key fob in hand. It is a push button start. I have got the batteries replaced in the key fob as well. This will happen at random. It's happened in my driveway with a slight incline so we parked it on the curb where it was flat to see of maybe the incline of the driveway had anything to do with it, but it's done it on flat surfaces as well. I have tried to look up reasons why and have seen this as an issue with a lot of other Journey owners. This started back in the spring and happens several times in a week then it will stop for almost a month and the cycle will start all over again.
We have owned our Journey for three years. Starting last year we have had a significant electrical issue that no one can fix. In order to unlock our doors, one has to press unlock an upward of 5 times. This has become an everyday occurrence and poses a threat to safety if we ever get in an accident. During these events the vehicle is stationary. We have noticed that the clock in the Journey will either gain time or loose it, without us even touching it over the course of a week or more at a time, we've given up on setting it at all. Again, the vehicle is stationary. One in every four times entering the Journey, our main dome light (around the second row of seats) will be illuminated without any interaction from us and its normally on for hours at a time. Stationary in our driveway or in a parking lot. Finally, our rear windshield wiper seems to have a short or something wrong with it. Some days it works perfectly fine and other days we are unable to turn it on to use it. I often go out to the car and notice the wiper is half done wiping the window and stuck there. Recently if you hit a bump, the rear windshield wiper would go off and wipe the glass without our interaction. All of this happens while stationary or while driving. Also just recently its noticed by my wife that the Journey sometimes locks if we shut the door while warming it up. She mentioned that sometimes when locking the car it would honk more than once or sometimes the key fob wasn't operational (leading to us opening up the key fob, making sure the battery was seated properly and closing it back up) this is while stationary. The date I have associated with this isn't the date of the occurrence because this has all taken place over the past year to a little longer than a year. We've taken it to more than one repair shop to no avail.
The contact owns a 2013 Dodge Journey. While driving approximately 70 mph, the projection of the high beam headlights was so weak that the contact could not read the exit signs. The vehicle was driven to the contact's residence. The vehicle was taken to the dealer (van horne Chrysler Dodge Jeep Ram in manitowoc, wi) where the headlights were calibrated. The failure was first noticed when the vehicle was purchased as if the headlights were directed towards the ground. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 33,000. Updated 10/26/17 updated 10/27/17
Our air bag light has been on for the last 4 months. When we took it to the service department they stated nothing was wrong with the air bags. When the light came back on we took it again to the service department where they said there was a problem with our harness. We have also taken our car in for the ac not working and they have changed the module 3 times already and the problem is still there.
I believe our Dodge Journey is either a 2013 or 2014. I looked & I could not find a recall for the red rear brake light cover. The edges of the rear light cover are not covered with a foam liner or plastic liner. My husband, my child & I have cut the inside palms of our hands on the light cover. The light cover is dangerous & we try to be careful not to cut ourselves. We warn our children to stay away from the lights. Please look into this problem so no one else gets hurt. Thank you for your time.
A D V E R T I S E M E N T S
- New Carlisle, OH, USA