This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Battery, car started turning off. Turned off on us when we made a stop right after getting off of freeway, luckily no car were coming. Changed Battery but still had problems. Then check engine light turned on, car stared pulling, had a mechanic check it and said it was the engine. We would have to replace it and that's those kind of cars we're having a lot of problems.
many things had to be fixed like the camshift senor, tps, new battery after 2 months. the car will only crack and crack it will not fire. have took it everywhere and never get the answer as to what is wrong with it. the key fob will work hit and miss will show no key
The contact owns a 2013 Dodge Journey. The contact stated that on numerous occasions while driving at various speeds, the vehicle stalled without warning. The contact then stated that her husband was able to tow the vehicle to the residence. The vehicle was then towed to the dealer where they disconnected the Bluetooth module. The contact stated that the vehicle was operable however, a few days later, while driving, the check engine and throttle body warning lights illuminated, and the vehicle stalled again. The contact stated that she allowed the vehicle to rest for fifteen minutes to before being able to restart the vehicle. Additionally, the contact stated that the vehicle had been taken to an inspection station to be inspected but failed due to the mass air flow sensor. The contact stated that she took the vehicle to an independent mechanic where it was diagnosed that the mass air flow sensor needed to be replaced. The mass air flow sensor was replaced however, the vehicle failed inspection again. The contact then stated that on another occasion while driving, the vehicle failed to respond while the accelerator pedal was depressed and stalled without warning. The traction control, check engine, and the electronic throttle control warning lights remained illuminated. The contact was concerned for her safety while operating the vehicle. The contact then stated that she took the vehicle to another independent mechanic where it was diagnosed that the throttle body and crankshaft needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was repaired multiple times for the throttle body, crankshaft, and mass air flow sensor; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 82,000.
Our 2013 Dodge Journey (only owners) has had a few recalls and had multiple challenges with overheating within the engine. Although, We have had all the recalls we are aware of completed it continues to shut off and not start. Ours, our children, and other passengers safety has been at risk as we have been strained with no running vehicle and the unknown if the vehicle will just shut off while in operation. While we can not guarantee the sources of the general internet it is a common search and alignment to say an abundance of 2013 Dodge Journey owners have experienced this and have been searching for answers yet have not received an adequate response. Our vehicle has been inspected by a Dodge facility, and two other independent mechanics to no avail we are in this situation with no answers nor solutions. Our check engine light has been present since we can remember and we were told on multiple attempts even after the engine beauty cover recall that it was ok, obviously it-??s not and is sad the quality of the engine lasted barely 128,000 miles. Our Journey has been un-drivable as it is stated to need a new engine from the overheating.
- Chalmette, LA, USA
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Vehicle will not start. Took to dealership and they charged battery. After repairing some recommendations I got the car back and it wouldn-??t start. Same issue as before, I took it back and they said it was dead battery. I paid for a new battery and drove it home. Next day it would not start. I-??ve been reading some reader boards and I-??m told it has to do with wiring to the transmission. It gets cold in Alaska and my daughter and granddaughter can-??t be stranded in inclement weather. Tested the starter and the alternator and both are good. New battery and new key fob battery and still a no go. Dodge needs to figure this out, as their certified mechanics can-??t seem to diagnose the issue.
The contact owns a 2013 Dodge Journey. The contact stated initially noticed that power steering fluid was leaking onto his driveway. The contact also stated that while driving at slower speeds, extra effort was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V273000 (Steering) however, the Vin was not included. Additionally, he also stated that while his wife was at stop light, the vehicle shut-off while accelerating. The contact stated that his wife was unaware if any warning light was illuminated on the instrument panel. She was able to immediately restart the vehicle and resume normal driving. Neither the dealer nor the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
My car stalled on me while driving. The first time (2014) it happened I was making a turn on a city street. I took it to the dealer and they couldn't find anything wrong with it while under warranty. It just stalled while driving last week for a second time. I was waiting on a light on a city street. My car was completely dead I couldn't put the hazard lights on. I was in the middle of a school zone. I tried starting it and nothing. Two gentlemen had to push my car out of traffic. This is very unsafe, imagine had I been on the highway someone would of hit from me behind as I had no power at all. There was no way of warning the cars behind me as I had no power. I replaced the battery in 1/2021 and alternator in 3/2021. I have seen many complaints on the Dodge forum website I believe something has to be done for safety issues. Also my bluetooth system is not working that is also a safety issue. I did complain to Dodge and they couldn't do anything about it. I have seen a lot of complaints on the Dodge forum website. My Dodge Journey is currently at a shop under diagnostics. It makes it unsafe for me to want to drive it at this point.
My vehicle has a pentastar 3.6L V6 and 117000appx. Miles. It was recently diagnosed with a cracked cylinder head. This has been an issue with these engines but, for some reason, I'm being told it is not covered under service bulletin 09-002-14.
The contact owns a 2013 Dodge Journey. The contact stated the vehicle's engine warning light was illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the oil pressure switch failed. The contact took the vehicle to the dealer (cherry hill Dodge Chrysler Jeep Ram 1708 NJ-70, cherry hill, NJ 08002; (856) 471-1058) who stated that the leaking oil cooler housing adapter engine and gasket intake needed to be repaired. The vehicle was repaired however the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,600. Consumer was informed by the dealer coverage has expired.
Driving on highway and engine died. Dash lights and gauges flashed off and on. Speedometer went back and forth. Then it started running again. A couple days later it died while turning a corner. I had to restart vehicle. A couple days after that I went to start the car and no lights, gauges or nothing worked. The battery and remote key were fine. Checked to see if horn would blow, it worked. Tried to start again and everything worked fine. It is very unsafe for it to just die white on the highway goin around a curve.
I was driving down the road all the sudden my check engine light turned on in my steering locked up. I pulled to a middle lane since it was in a very busy road and shut my car off and tried to turn it back on and it started shaking. Again turn the car off let it sit for a little bit try to turn it on and it started shaking again. Try to third time I was able to drive it home the steering wheel unlocked and drove it home fine but the check engine light was on the whole time.
The contact owns a 2013 Dodge Journey. The contact stated that while stopped, the vehicle shut off without warning. On another occasion, the contact left the vehicle running as she went into a restaurant; upon returning to the vehicle, the vehicle started vibrating. The contact proceeded to drive, the vehicle stalled upon depressing the accelerator pedal. The contact drove the vehicle to an independent mechanic where the vehicle shutoff again without warning. On another occasion, the vehicle shutoff in the middle of an intersection without warning. The contact and another driver pushed the vehicle out of the intersection. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the crankshaft sensor was defective and needed to be replaced. Chris nikel Chrysler Jeep Dodge Ram Fiat (2920 N aspen ave, broken arrow, ok 74012) was notified of the failure. The contact was informed that there were two recalls on the vehicle which were however, not related to the failure experienced. The manufacturer was notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was approximately 164,000.
The contact owns a 2013 Dodge Journey. The contact stated while driving at 55 mph, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed of an incorrect purge flow and loss vehicle speed. The vehicle was not repaired. An unknown dealer was made aware of the failure but offered no assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,000.
About October 2019, while pulling into a gas station, my 2013 Dodge Journey just shut off. No warnings, no lights went off to indicate what happened. I put it in park, pushed the ignition button so that the car was actually off, and then re-started it. It started with no issues, and was fine. Then in November of 2019 my check engine light came on, I took it to a local auto parts store and had them run a diagnostic on it, which came back that the crank shaft position sensor need some attention. However, the next day when I started my car, the check engine light wasn't on, and it stayed off. That is until today, 2.20.2020. While driving down a highway, the check engine light came on again. I took it to the auto store, had them run a test, which came back as the crank shaft position sensor again. My car hasn't stopped on me yet, and I hope it doesn't, and I am looking to get this repaired. However, every one I have seen having the same issue, states it happens repeatedly. I really hope to have a recall on this, as it appears to be an issue with the vehicle itself and not something the consumers should have to keep paying for! we shouldn't have to drive in fear every time we get behind the wheel, especially when we have children riding in our vehicles! please fix this!
My Dodge Journey's engine shut off twice while I was driving with no warning. No loss of lights or radio, but the engine just shuts off and car cannot be restarted. The first time I was driving on a highway, and right after accelerating from a stop at a red light the car died. Had to have it towed, and had an auto part store do some basic tests and was told it was just a bad battery, however when it happened again the day after replacing the battery. This time I was on a city street having just exited off of the interstate. I was in traffic and again the car just lost power due to the engine shutting down. Again it would not start and could not be jump started so had it towed to the dealer. Dealer was able to get a code P061C, and followed instructions to update the PCM. From what I understand, a software update was applied to the power control module. I am very concerned with the fact that my car can just shut down the engine with no warning at all. Very dangerous.
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- Winters, CA, USA