This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Battery, car started turning off. Turned off on us when we made a stop right after getting off of freeway, luckily no car were coming. Changed Battery but still had problems. Then check engine light turned on, car stared pulling, had a mechanic check it and said it was the engine. We would have to replace it and that's those kind of cars we're having a lot of problems.
Electrical system keeps failing. Ecm emitts erroneous commands and changing it doesn-??t solve the problem. Dealer won-??t work on it and Chrysler doesn-??t know. Research says that this is happening by the thousands.
The car inside electrical would turn on, radio on, lighting on, fan on, but the engine light would be on and the car would not start. Not even a tow truck can jump it. I've fixed it once and they said it was the alternator, but that was 6 mths ago.
I was getting into leave my car and three lights came up. The traction light, ABS, and my Brake light. It rained really hard yesterday and now I have all three lights on my dash. Supposedly the recall is no more and I have to pay out of pocket. I just bought this car back in May of 2022. I should not be held responsible for paying out of pocket for this recall. I need help getting this fixed.
Our 2013 Dodge Journey (only owners) has had a few recalls and had multiple challenges with overheating within the engine. Although, We have had all the recalls we are aware of completed it continues to shut off and not start. Ours, our children, and other passengers safety has been at risk as we have been strained with no running vehicle and the unknown if the vehicle will just shut off while in operation. While we can not guarantee the sources of the general internet it is a common search and alignment to say an abundance of 2013 Dodge Journey owners have experienced this and have been searching for answers yet have not received an adequate response. Our vehicle has been inspected by a Dodge facility, and two other independent mechanics to no avail we are in this situation with no answers nor solutions. Our check engine light has been present since we can remember and we were told on multiple attempts even after the engine beauty cover recall that it was ok, obviously it-??s not and is sad the quality of the engine lasted barely 128,000 miles. Our Journey has been un-drivable as it is stated to need a new engine from the overheating.
- Chalmette, LA, USA
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Vehicle will not start. Took to dealership and they charged battery. After repairing some recommendations I got the car back and it wouldn-??t start. Same issue as before, I took it back and they said it was dead battery. I paid for a new battery and drove it home. Next day it would not start. I-??ve been reading some reader boards and I-??m told it has to do with wiring to the transmission. It gets cold in Alaska and my daughter and granddaughter can-??t be stranded in inclement weather. Tested the starter and the alternator and both are good. New battery and new key fob battery and still a no go. Dodge needs to figure this out, as their certified mechanics can-??t seem to diagnose the issue.
My car stalled on me while driving. The first time (2014) it happened I was making a turn on a city street. I took it to the dealer and they couldn't find anything wrong with it while under warranty. It just stalled while driving last week for a second time. I was waiting on a light on a city street. My car was completely dead I couldn't put the hazard lights on. I was in the middle of a school zone. I tried starting it and nothing. Two gentlemen had to push my car out of traffic. This is very unsafe, imagine had I been on the highway someone would of hit from me behind as I had no power at all. There was no way of warning the cars behind me as I had no power. I replaced the battery in 1/2021 and alternator in 3/2021. I have seen many complaints on the Dodge forum website I believe something has to be done for safety issues. Also my bluetooth system is not working that is also a safety issue. I did complain to Dodge and they couldn't do anything about it. I have seen a lot of complaints on the Dodge forum website. My Dodge Journey is currently at a shop under diagnostics. It makes it unsafe for me to want to drive it at this point.
My rear windshield wiper died on my 2013 Dodge Journey over a year ago, I was told by Dodge that I needed a new motor, so I purchased one on my own, and it didn't work. So I researched this issue to find out that, it was a wiring harness that was cut from rear door opening and closing I found out that there are a lot of people that has the same issue this issue showed exposed wiring. Every time witch could. Cause an electrical fire hazard please address my number is [xxx] the parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Thus the 4th time win thin a 2 year period that my 2013 Dodge Journey let me sit. Time 1&2 battery need to be replaced, a costly bill. 3rd time the fuse blew. All 3 times my cars check engine light came on & a weeks let me sit. As of Jan. 8, again my car leaving me, engine light came on & a weeks later left me sit. Not sure what to do at this point, I'm unemployed & have a car payment, I can't afford a costly repair. This seems to be a general problem with the Journeys, why on earth aren't you recalling them. I know that it would be costly, but at least you might have happy customers. I'm thinking of surrendering the vehicle due to this continuous no start problem. My next step is to file a complaint with Chrysler capital.
Driving on highway and engine died. Dash lights and gauges flashed off and on. Speedometer went back and forth. Then it started running again. A couple days later it died while turning a corner. I had to restart vehicle. A couple days after that I went to start the car and no lights, gauges or nothing worked. The battery and remote key were fine. Checked to see if horn would blow, it worked. Tried to start again and everything worked fine. It is very unsafe for it to just die white on the highway goin around a curve.
I've had my Journey for only 7 years. A year and a half ago the module stopped working so I couldn't connect my iphone to uconnect. I called the dealers and asked how much to fix this and they said an outrages amount of over 200.00.so I decided not to deal with them.by the way I was driving. This was the Dodge dealers in woodbury NJ. A few days ago I realize that my air conditioner turns on by itself once I shut it off by pushing the ac button. I was driving my car
My whole steering column is causing problems from airbags, my wipers not working now, speed-control wont work., traction control. Causing my car to swerve out of control and causing my car to almost rollover as it went into oncoming traffic, I keep having to change my tires including the back tires the most.the car was in motion when this happened.the light is on the dash, but no one will fix it, I have a son who is 14 years old I bought the car because I thought it would be dependable. My son has to have a live and kidney transplant. The car is still under 100,000, miles. So you can imagine when I found all this out. They said or the dealer said that the car does have recalls but wont fix them, I was told that there is a wiring harness problem. Please help, thank you, [xxx] ps: There are still other issues not listed above. The car is leaking oil around the oil pan. I am shocked as I have always been a Dodge lover information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. On several occasions the vehicle failed to immediately restart. The vehicle was taken to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The battery was replaced however, the failure persisted. Schumacher Chrysler Dodge locate at 2102 federal hwy a, delray beach, fl 33483, and the manufacturer were notified of the failure. The failure mileage was 85,000.
There are 2 different problems I have been dealing with since day one of owning my Dodge Journey. The first being electrical, my clock runs fast because of the power flow to it. I have 2 power outlets in my car that do not work properly and 1 of them the dealership in Florida messed up to fix one of the electrical problems. The second issue is when I accelerate my transmission clicks, I was pretty much told I was crazy by the dealership that they couldn't duplicate the noise and now that I do not have a warranty they are reporting it to me and want me to pay. The last and final issue is my brakes I have had my brake booster replaced and my break master cylinder and I still keep losing my brakes. If I have to slam on my brakes or put any real pressure my brakes go soft and to the floor. Both of these parts were replaced by the dealership and they were just guessing on what was wrong and they didn't correct the problem.
My Dodge Journey's engine shut off twice while I was driving with no warning. No loss of lights or radio, but the engine just shuts off and car cannot be restarted. The first time I was driving on a highway, and right after accelerating from a stop at a red light the car died. Had to have it towed, and had an auto part store do some basic tests and was told it was just a bad battery, however when it happened again the day after replacing the battery. This time I was on a city street having just exited off of the interstate. I was in traffic and again the car just lost power due to the engine shutting down. Again it would not start and could not be jump started so had it towed to the dealer. Dealer was able to get a code P061C, and followed instructions to update the PCM. From what I understand, a software update was applied to the power control module. I am very concerned with the fact that my car can just shut down the engine with no warning at all. Very dangerous.
My radio keeps changing stations as I am driving. Sometimes it happens when I hit a bump, sometimes it just does it randomly on its own. It happens when driving or stationary. Very frustrating!
My 2013 Dodge Journey has a random no start. It will just click. The battery, alternator, and starter are all good. I usually have to jump it to get it to start. Sometimes that doesn't even work. It will make the lights start to go haywire. They will flicker or flash on and off. It will say no key detected when I'm literally sitting with my key fob in hand. It is a push button start. I have got the batteries replaced in the key fob as well. This will happen at random. It's happened in my driveway with a slight incline so we parked it on the curb where it was flat to see of maybe the incline of the driveway had anything to do with it, but it's done it on flat surfaces as well. I have tried to look up reasons why and have seen this as an issue with a lot of other Journey owners. This started back in the spring and happens several times in a week then it will stop for almost a month and the cycle will start all over again.
For two years battery has been unable to hold charge, even when replaced new, engine riding rough to complete stop in road, no flashers etc. Alternator replaced complete electric harness burnt, all fixed still will not hold battery charge. No car for two months. Car stalled in road.
Crank sensor, cut out twice within 2 years time and had to get replaced! each time, vehicle was in motion! very dangerous! had to tow vehicle each time. My child was in the vehicle with me the first time. I expect full reimbursement for each incident.
We have taken our vehicle into the local Dodge dealership at least 5 times since August 2016 for the same safety concerns of jerking and stalling while driving on city streets. The most recent episode occurred today. We have had multiple near miss accidents due to the stalling. The dealership has charged us almost $2000 over these last 3 years. These charges have included replacement of tires, batteries and sensors without resolution of problem. Please help us resolve this issue for the safety of the passengers who are travelling in our vehicle and those who are driving around us. Thank you.
A D V E R T I S E M E N T S
- Winters, CA, USA