This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dodge Journey burst into flames after being repaired after a factory recall, driver had to pull over to the side of the highway stop and exit the vehicle until smoke subsided and fire was extinguished.
I have a 5yr. 100,00 ml warranty on this car bumber to bumber. Months of problems to find out it has internal failure totally integrated power module.. months of car jumping, towing, doors locking cant get out, lights flashing,2 recalls, brought a car battery now its sitting on Dodge lot since 10/17/17.an will not run. As a consumer who brought this vehicle believing Dodge would hold to this accountability total failure and wants me to pay for it this should not be accepted. My experience with this is not safe for me and my family.
At 110,000 miles vehicle started making a rattling sound coming from the engine compartment, no noise when cold but gets louder as the vehicle warms up. Gets louder when the ac is on or steering is turned at low speeds. But goes away with increased engine speed. Took it to a local shop where it was diagnosed as a broken flex plate. Shop said they were able to find 10 similar complaints and Dodge sells a revised part design.
Bought the 2013 Dodge Journey brand new on March 2013. My Journey only has less than 21,000 miles on it and yet the V6 misfires causing the gas to fill the (all the way to the muffler) back and front (engine) of the vehicle, I found this out when I turn on my car Saturday morning, the car started shaking and I could smell the gas fumes filling up the inside if the car. I drop it off to the repair shop and I was told, I was lucky that it didn't caught on fire.
The contact owns a 2013 Dodge Journey. While driving 25 mph, the vehicle jerked violently. The contact lost control of the steering wheel and crashed into a concrete barrier. There were no injuries and a police report was not filed. The instrument panel lights illuminated. The failure recurred numerous times. The vehicle was taken to the dealer, but the failure could not be found. The vehicle was not repaired and the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. Updated 10/18/16 the consumer stated she experienced a tire blow out, and the alternator and battery needed to be replaced. Updated 10/25/16.
- Washington, DC, USA
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The contact owns a 2013 Dodge Journey. While driving approximately 10 mph, the vehicle failed to respond when the accelerator pedal was depressed. The contact continued to depress the accelerator pedal, the rpms increased, and the vehicle lunged forward. The failure recurred on several occasions while driving 35 mph and less. The vehicle was not taken to the dealer or diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. The VIN was unavailable.
My vehicle has undergone repeated repair attempts, for a defect and nonconformity with defective transmission, transmission clunk, defective A/C, defective door locks, defective window regulator, and radio failure. These nonconformities substantially impair the use, value and safety of the subject vehicle. The transmission has shifting issues to the point of having to force it into reverse, especially if parked on an incline. The defective A/C and radio seem to be contained in the all-in-one unit in which the radio goes out and A/C will turn on at random and not turn off. The unit has been completely replaced once, only for the problem to continue. The defective door locks and window regulator was a result of wiring issue BCM and door latch assembly. I have filed a lemon law suit against Chrysler and bill luke, only to be declined as they state it was all within warranty. The vehicle is not worth nearly what I owe on it and has a huge list of repairs that would reflect negatively on carfax in the event of trade or resale. I have attached a summary of repairs, but have additional documentation, if needed.
The contact owns a 2013 Dodge Journey. The contact stated that the transmission would exhibit an abnormal clunking noise and would shift hard. The vehicle was taken to the dealer where the technician diagnosed that there were software failures. The dealer made unknown repairs to the vehicle. The manufacture was contacted about the failure. The failure mileage was 75 and the current mileage was 8,500.
The car stall at slow speed and sometime it will jerk forward..transmission making noises...when U stop U can hear it..this is brand new car. I might have it maybe 5 months now..call the Chrysler all they is to take it to the dealer let them take a look at it...
A D V E R T I S E M E N T S
- Gurnee, IL, USA