This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was getting into leave my car and three lights came up. The traction light, ABS, and my Brake light. It rained really hard yesterday and now I have all three lights on my dash. Supposedly the recall is no more and I have to pay out of pocket. I just bought this car back in May of 2022. I should not be held responsible for paying out of pocket for this recall. I need help getting this fixed.
Vehicles ABS and Traction lights came on several times and went off. There is a grinding sound when I try to break. I have to pay $65 to have the issue diagnosed. This vehicle has given me problems since I got it. I need to have this fixed
The contact owns a 2013 Dodge Journey. The contact stated that their vehicle was repaired under two recalls regarding the ABS system. The contact stated that after having the repairs completed that while driving approximately 5 mph when the vehicle suddenly accelerated. The contact stated that when they pressed the brake pedal, the brake pedal failed to move causing the vehicle to fail to stop. The contact stated that the vehicle then turned to the right and crashed into the curb on the side of the road causing the vehicle to come to a stop.no air bags deployed. The front-end of the vehicle was damaged. The contact had no injuries. A police report was not filed. The contact stated they had their spouse come to slowly drive the vehicle home at approximately 5 mph, then had they had the vehicle towed to the dealer (address: 1880 highway 290 wbrenham, tx 77833-5216; phone: 979-291-2785) who stated that the speed control sensor failed and needed to be replaced as well as other repairs, which, were unknown. The vehicle's ABS system was still failing. The contact spoke with the manufacturer who referred the contact to NHTSA to file a complaint. The approximate failure mileage was 70,000.
- Brenham, TX, USA
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There are 2 different problems I have been dealing with since day one of owning my Dodge Journey. The first being electrical, my clock runs fast because of the power flow to it. I have 2 power outlets in my car that do not work properly and 1 of them the dealership in Florida messed up to fix one of the electrical problems. The second issue is when I accelerate my transmission clicks, I was pretty much told I was crazy by the dealership that they couldn't duplicate the noise and now that I do not have a warranty they are reporting it to me and want me to pay. The last and final issue is my brakes I have had my brake booster replaced and my break master cylinder and I still keep losing my brakes. If I have to slam on my brakes or put any real pressure my brakes go soft and to the floor. Both of these parts were replaced by the dealership and they were just guessing on what was wrong and they didn't correct the problem.
2013 Dodge Journey. Consumer writes seeking reimbursement for repairs made related to safety recall. The consumer stated the ABS module failed and was replaced at the owner's expense. The manufacturer denied reimbursement due to the repair having been over 2 years and was out of warranty.
The contact owns a 2013 Dodge Journey. The contact stated that the ABS and stabilitrak warning indicators illuminated. While driving various speeds, both warning indicators turned off and the brake pedal and steering wheel stiffened. The brake pedal and steering wheel remained stiff until the warning indicators illuminated again. The contact took the vehicle to brown Dodge Chrysler Jeep Ram (170 I-35, devine, tx 78016, (830) 665-6401) and was informed that the vehicle was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The dealer stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 140,000.
Vehicle never shifts right. Doors sometimes won't unlock leaving me stuck inside. Stranded on side of road after battery saver light came on and ABS light causing my car rpms to fly up to 4 repeatedly and I could barely get off the main road safely befoelre the car stopped running. When I go to turn it back on says my car is not in park which it is. I really hope I'm not dealing with what other people have dealt with with this vehicle. My car is about to hit 70K miles. I get every service done to it. Also got the brakes done new and they still squeak.
The contact owns a 2013 Dodge Journey. The contact took the vehicle to rainbow Dodge, Chrysler, Jeep (301 river highland boulevard, covington, la 70433, 985-892-9165) to be repaired per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic), but the repair did not correct failure. While driving 30 mph, the brake pedal was engaged and became stuck to the floorboard. The contact was able to depress the accelerator pedal and slowly coast the vehicle into the garage. The vehicle was towed to keith's car (2373 highway 43 S, picayune, Ms. 39466, (601) 799-1105) where it was diagnosed that the ABS hydraulic unit, ABS right sensor, ABS hydraulic unit, and ABS sensor needed to be replaced. The manufacturer was contacted. The vehicle was repaired. The approximate failure mileage was 48,841.
The contact owns a 2013 Dodge Journey. While driving 20 mph and approaching a stop sign, the vehicle failed to stop on command when the brake pedal was depressed. The contact had to depress the brake pedal to the floorboard to slow down and stop the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the ABS needed to be repaired. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The contact called walnut creek Chrysler Jeep Dodge Ram (located at 2404 N main St, walnut creek, ca 94596, (888) 377-2513) to notify them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 153,000.
Bought the car brand new and have had to do brakes 4 times. Travel with vehicle is mostly local to and from work and school sporting events for the kids. Had to redo them in 6 month period.
The brake pedal goes extremely soft after the anti-lock brake system engages or after braking when driving over a bump/pothole. It can still brake, but I have to press the pedal to the floor, and the car slows down rather than stopping. It will stay soft a while (15-20 min), but I found that if I pump them hard a few times (like while at a red light) it then returns to normal. This has happened many times, mostly recently 2/28/2019. I'm afraid this will happen and result in me having an accident or rear-ending someone.
The contact owns a 2013 Dodge Journey. While attempting to start the vehicle, it failed to start and the interior lighting was illuminated. The vehicle eventually started independently. The vehicle was taken to arrigo Dodge Chrysler Jeep Ram sawgrass (5901 madison ave, tamarac, fl 33321) where it was diagnosed that the anti-lock brake module was damaged from moisture and needed to be replaced. The contact mentioned that the vehicle was previously repaired per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) last year. The vehicle was taken to joey accardi Chrysler, Dodge, Jeep, Ram (909 S federal hwy, pompano beach, fl 33062) and the contact was informed that the vehicle would not be repaired because the part was not included in a recall. The manufacturer was not notified. The approximate failure mileage was 99,398.
Problem began with brake warning indicator light coming on, seemingly at random. Brakes still seemed to be working normally. Then brakes started failing to catch while driving. Regardless of vehicle speed, 10 mph or at highway speeds, brake pedal would go almost to floor and you would have to pump it several times to get the brake to engage. Took it in to my local mechanic and found that fluid was leaking into driver's side interior, diagnosed a faulty master cylinder and booster. Took car to dealership. They serviced all outstanding recalls. They replaced master cylinder and booster at a cost of $982 to us. Brakes worked fine for three weeks then problem started happening again but this time brake warning light is not illuminated. Just as before, sometimes the brakes work normally, other times the pedal goes to the floor and you have to pump the brake pedal until it 'catches'. taking it back in to dealer - this is a dangerous problem, not knowing if the car is going to stop or not. Judging by the number of reports from motorists and mechanics on various websites, this is obviously a known issue with 2013 Dodge Journey vehicles.
Brakes aren't catching at times almost have several accidents on the highway and city streets when I step on brakes I have to keep pumping them to stop.. then when I try start car it says key aren't located even while driving
I was driving my car through town(35mph) when it just shut off. I didn't have power steering or brakes. No alert lights come on. I managed to pull into a gas station, put it in park then it restarted after I pushed the button. I did chat with Chrysler and they said no recalls or issues showed up for my car. After googling my experience, I found numerous other complaints from people having the same problem. If I had been going faster on the highway or even on our curvy backroads I could have been seriously injured or even killed! I drive my children in this car and I'm scared to death to get back in it. I'm still paying on nb this car and it's a deathtrap!
The contact owns a 2013 Dodge Journey. The contact stated that the brake warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) at autonation Chrysler Dodge Jeep Ram pembroke pines (13601 pines blvd., pembroke pines, fl 33027, (954) 446-8775), but the remedy failed to repair the vehicle. The contact mentioned that the brake warning indicator remained illuminated after the recall repair. The manufacturer was notified of the failure. The failure mileage was 30,666.
A D V E R T I S E M E N T S
- Summerfield , FL, USA