This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 15V115000 (electrical system); however, the parts to do the repairs were unavailable. The contact sated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. When depressing the brake pedal, a grinding sound was heard. The failure recurred numerous times. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. While parking the vehicle, the brakes did not respond and the vehicle crashed into a brick wall. The air bags failed to deploy. A police report was filed. The contact did not sustain any injuries. The vehicle was towed to the contact's residence. The VIN was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The manufacturer was notified of the failure. The vehicle was towed. The approximate failure mileage was 25,000.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Denice, FL, USA
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The contact owns a 2013 Dodge Journey. The contact stated that while attempting to engage the brake pedal at 15 mph, the vehicle failed to stop without warning. As a result, the brake pedal had to be depressed to the floorboard repeatedly before the vehicle stopped. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the parts were not available. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,000.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not provided.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light and engine warning light illuminated. The approximate failure mileage was 15,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Own a Dodge Journey SXT AWD 2013. Received recall notification R61/NHTSA recall 15V-675 on December 27, 2015 regarding possible anti-lock brake system (ABS) and electronic stability control (ESC) systems failure. I had an accident with this vehicle on July 28, 2015 (rear-ended another vehicle, tried to avoid collision, but vehicle did not react as expected) causing a total damage to this vehicle of app. $ 5,000. I have 33 years of driving experience and never had an accident until that day. I could not explain to the investigating police department nor to my insurance company why this accident happened. I tried to contact the fca (Dodge) customer service/recall center, but did not receive a response yet.
The contact owns a 2013 Dodge Journey. The contact received notification of nhsta campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact stated that on several occasions, the brake pedal was difficult to depress which delayed the vehicle to start. The failure occurred randomly. The vehicle was taken to a dealer where it could not be diagnosed. The vehicle was not repaired. In addition, the contact received notification of NHTSA campaign number: 15V675000 (electrical stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.
I was driving down the highway going about 48 miles per hour with my baby in the car and I tried to slow the vehicle down for a yellow light my breaks would not stop it took a hard stomp to come to a complete stop. Also my car will not shift gears it jerks when done and takes off very slowly hardly picking up speed. It also makes a knocking sound and vibration when you drive and after you turn the ignition off
The contact owns a 2013 Dodge Journey. The contact stated that while driving at 10 mph, the vehicle began to jerk uncontrollably while the engine stalled. The ABS warning light illuminated. The vehicle was taken to a dealer where it was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2013 Dodge Journey. The contact stated that while driving at night and during rainy weather conditions at approximately 20 mph, the vehicle began spinning uncontrollably without warning. The contact was able to bring the vehicle to a stop. The contact stated that the vehicle was previously taken to the dealer where it was diagnosed that the ABS or the all wheel drive sensor, failed but that the vehicle could still be driven. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000. The VIN was not available.
The contact owns a 2013 Dodge Journey. The contact stated that while driving approximately 20 mph, the brakes were depressed and the rear end of the vehicle veered to the right. The vehicle was taken to dealer where it was diagnosed but the repairs were unknown. The manufacture was not notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 7,125.
A D V E R T I S E M E N T S
- Palestine, TX, USA