This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Journey. The contact stated that while driving at various speeds and driving through slush or snow on the ground, the traction control failed to operate as designed. The message to check all-wheel drive was displayed. The contact related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.
My whole steering column is causing problems from airbags, my wipers not working now, speed-control wont work., traction control. Causing my car to swerve out of control and causing my car to almost rollover as it went into oncoming traffic, I keep having to change my tires including the back tires the most.the car was in motion when this happened.the light is on the dash, but no one will fix it, I have a son who is 14 years old I bought the car because I thought it would be dependable. My son has to have a live and kidney transplant. The car is still under 100,000, miles. So you can imagine when I found all this out. They said or the dealer said that the car does have recalls but wont fix them, I was told that there is a wiring harness problem. Please help, thank you, [xxx] ps: There are still other issues not listed above. The car is leaking oil around the oil pan. I am shocked as I have always been a Dodge lover information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Dodge Journey. The contact stated that while driving 30-40 mph, the ABS and ESC warning lights illuminated. The contact called northwest Chrysler Jeep Dodge Ram (19616 northwest fwy, houston, tx 77065 (832) 912-2500) and was informed the vehicle was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The vehicle was not diagnosed nor repaired. The manufacturer was not contacted nor notified of the failure. The failure mileage was 73,000. Invalid VIN.
The contact owns a 2013 Dodge Journey. The contact stated that the ABS and stabilitrak warning indicators illuminated. While driving various speeds, both warning indicators turned off and the brake pedal and steering wheel stiffened. The brake pedal and steering wheel remained stiff until the warning indicators illuminated again. The contact took the vehicle to brown Dodge Chrysler Jeep Ram (170 I-35, devine, tx 78016, (830) 665-6401) and was informed that the vehicle was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The dealer stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 140,000.
- Lytle, TX, USA
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Crank sensor, cut out twice within 2 years time and had to get replaced! each time, vehicle was in motion! very dangerous! had to tow vehicle each time. My child was in the vehicle with me the first time. I expect full reimbursement for each incident.
The contact owns a 2013 Dodge Journey. The contact took the vehicle to rainbow Dodge, Chrysler, Jeep (301 river highland boulevard, covington, la 70433, 985-892-9165) to be repaired per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic), but the repair did not correct failure. While driving 30 mph, the brake pedal was engaged and became stuck to the floorboard. The contact was able to depress the accelerator pedal and slowly coast the vehicle into the garage. The vehicle was towed to keith's car (2373 highway 43 S, picayune, Ms. 39466, (601) 799-1105) where it was diagnosed that the ABS hydraulic unit, ABS right sensor, ABS hydraulic unit, and ABS sensor needed to be replaced. The manufacturer was contacted. The vehicle was repaired. The approximate failure mileage was 48,841.
The contact owns a 2013 Dodge Journey. While driving 20 mph and approaching a stop sign, the vehicle failed to stop on command when the brake pedal was depressed. The contact had to depress the brake pedal to the floorboard to slow down and stop the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the ABS needed to be repaired. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The contact called walnut creek Chrysler Jeep Dodge Ram (located at 2404 N main St, walnut creek, ca 94596, (888) 377-2513) to notify them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 153,000.
The contact owns a 2013 Dodge Journey. While attempting to start the vehicle, it failed to start and the interior lighting was illuminated. The vehicle eventually started independently. The vehicle was taken to arrigo Dodge Chrysler Jeep Ram sawgrass (5901 madison ave, tamarac, fl 33321) where it was diagnosed that the anti-lock brake module was damaged from moisture and needed to be replaced. The contact mentioned that the vehicle was previously repaired per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) last year. The vehicle was taken to joey accardi Chrysler, Dodge, Jeep, Ram (909 S federal hwy, pompano beach, fl 33062) and the contact was informed that the vehicle would not be repaired because the part was not included in a recall. The manufacturer was not notified. The approximate failure mileage was 99,398.
Takara recall the car is randomly draining the battery. There is nothing plugged in nor lights left on. My clock seems to gain time randomly as well as my bluetooth function not responding. I can drive the car and then park it in my heated garage go out 30 mins later and the battery is drained. I also replaced the battery while having the old battery tested. Same occurance. And old battery tested fine at auto zone. This has happened multiple times over the last three days. The car will start once jumped.
Brakes aren't catching at times almost have several accidents on the highway and city streets when I step on brakes I have to keep pumping them to stop.. then when I try start car it says key aren't located even while driving
The contact owns a 2013 Dodge Journey. The contact stated that the brake warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) at autonation Chrysler Dodge Jeep Ram pembroke pines (13601 pines blvd., pembroke pines, fl 33027, (954) 446-8775), but the remedy failed to repair the vehicle. The contact mentioned that the brake warning indicator remained illuminated after the recall repair. The manufacturer was notified of the failure. The failure mileage was 30,666.
Takata recall sometimes my vehicle will not star, T basically every week. I cannot push the pedal down nothing lights up the windshield wipers will not stop going off airbag light, engine, and tire pressure sensor all come on. If car does start the windshield wipers will continue as well as lights then gas gunge will go to zero, cruise control shuts off and blinkers will not work, all happens simultaneously while driving making it very dangerous. I have found many people with this issue yet no clear fix. It is very dangerous and out right ridiculous there is no recall for this safety issue. These issues happen while the vehicle is in driveway and has happened on highway. I do not feel safe having my children in this car.
My battery died at year and a half, of 3 year warranty. After going several rounds and up to manager, they replaced the defective battery. I had rcvd info on recall T47, w/airbags and steering wiring issue, so had that taken care of also. I P/U Journey, on my way hm the ESC light kept coming on and brakes would lock up, car would pull to the left and alot of rattling under the front end, pulling me into other lane. It was dry, no rain on a straight road. Called had to wait 4 days to take back in, told they forgot to re-initialize ABS system and that the battery being disconnected caused issue, I asked why it didn't happen after 1st battery was replaced, they didn't know. On my way home, the issue was back, took it back to lhmiller Dodge, was then told that they need to diagnose, saying it could be clock spring/axle/driveshaft/differential and it will cost several hundreds just to diagnose. I asked if they could replace the initial recalled R16 ESC part and was told that would be at my expense. I was told that they did not open the steering wheel/shaft to have caused the issue w/clock spring during T47 repair. The instructions on replacement show that they would have to open it and be in direct contact w/clock spring. They are wanting to pay for what was not replaced and what they damaged. My car is still having the issue and I think they should replace the ESC part and clock spring at no charge. I don't have money to get a diagnosis and then have to pay additional for repair. The ESC light comes on while I am in park and while driving on straight city roads, it engages and the vehicle starts to slow down like it is going to stall and you cannot apply gas or it pulls more. Before I took it in for the warrantied battery and recall, I had no issues with the vehicle.
The contact owns a 2013 Dodge Journey. The contact stated that ESC (electronic stability control) warning light illuminated as well as the vehicle would suddenly brake without the brake pedal being depressed. The vehicle was taken to colonial Dodge Chrysler Jeep at 24 coolidge St, hudson, MA 01749, phone number: (978) 568-8000, to be serviced under NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) but the remedy failed to repair the vehicle. The contact mentioned that the local dealer was contact again but due to the diagnostic fee the vehicle was not diagnosed the second time. The failure mileage was approximately 65,000.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I own a 2013 Dodge Journey. On October 5th many electrical issues began and continue even after the recalls here addressed. ABS light came on, traction control disabled, cruise control function quit working dash displays/touchscreen began to flicker, bluetooth/uconnect/voice systems became non-responsive, ambient lighting on the passenger side flickers on and off, and the climate control system turned on after being set to the off position. The vehicle cabin is being contaminated by fumes and by the fiberglass soundproofing that is somehow entering the cabin. Dealership claims the recalls were addressed abut the ABS and traction control issues are due to a speed control sensor, wants to charge me the $227 for this sensor, the voice system is due to another module (still awaiting pricing), can't figure out why the various other electrical issues are occurring, nor how the fiberglass and fumes are getting in and that none of this is covered by the recalls nor by my manufacturer powertrain warranty, and he knows many people that haven't wrecked driving without the traction control and ABS systems so we can pick it up and drive it until we are ready to order the parts and pay for the repair. Fiberglass contamination is a pretty serious issue that causes cancer and various other health issues, the traction control, dashboard display, and antilock breaking systems are a serious safety concern and the recall stated loss of control could result in a crash and the vehicle should be fixed immediately
The contact owns a 2013 Dodge Journey. The contact had not experienced a brake failure until the vehicle was repaired for NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). After the dealer's repair, there was extensive moisture. The dealer later determined that all the calipers were rusted and corroded. The dealer stated that the parts needed to be replaced. The manufacturer's remedy for the recall failed to provide a solution and the condition continued. The manufacturer was notified of the failure several times and provided no solution other than for the contact to replace the parts. The dealer did not indicate what caused the moisture after the recall repair was completed. The vehicle was not repaired. The approximate failure mileage was 50,000.
A D V E R T I S E M E N T S
- Rochester, NY, USA