This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Journey. The contact stated that the heater failed to function and could not defrost the windshield. The vehicle was taken to an independent mechanic where it was diagnosed that the heater core needed to be replaced. The vehicle was taken to courtesy Chrysler Dodge Jeep Ram (440 28th St SE, grand rapids, mi 49548, (616) 452-2143) where it was diagnosed that the heater core, radiator, thermostat and oil cooler needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 68252569. The failure mileage was approximately 127,000.
- Wayoming, MI, USA
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- Wayoming, MI, USA