This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on expressway, charging system light came on, engine power was erratic, vehicle slowed and rpms went to 4000, radio stopped, air bag light came on, ABS light came on. I exited expressway, parked vehicle and shut it off. Vehicle would not restart until battery was recharged. Mechanic determined that the alternator had failed. Auto repair shop installed a new mopar alternator and recharged the battery.
2012 Dodge Journey hero AWD hatchback showed a check engine light then lost all power and blacked out. Battery was replaced, check engine light again came on and in less than 24 hours blacked out (zero power) again. Vehicle was towed to Dodge and during a 2 week period in the shop the alternator, battery, two O2 sensors and the PCM were replaced in an attempt to fix the issue causing the check engine light. Vehicle was returned to owners and in less than 24 hours blacked out with total power loss again. Issue occured once while vehicle is in motion. Dodge has been unable to locate a solution.
The contact owns a 2012 Dodge Journey. The contact stated that the vehicle failed to start on the first attempt and the cargo door ajar warning light remained illuminated. In addition, the car alarm independently activated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 59,050.
The 2012 Journey was being used to jumpstart a 1997 F 350 Ford truck. The F 350 was not running while the Journey was. Jumper cables were attached correctly. The women jumping the car went into the house for a moment when she heard an explosion and the roar of the fire. The entire front of the car was engulfed in flames. The windshield was blow out and flames reached 12 feet into the air. After the fire truck put out the blaze, the hood had vaporized. The car was reported as a total loss by the insurance company. The heat from the fire was so intense it ignited the F 350. It too was declared a total loss. I do not know the cause of the explosion in the Journey. The fire captains report states the origin of the fire was the 2012 Dodge Journey. I believe that this has happened before. I also believe that serious injury or death would occur if a person is nearby or sitting in the vehicle.
I was driving on the interstate and all of a sudden my dashboard started to flicker. I couldn't increase my speed. The check engine light came on. My car began to slow down on its own Accord. I pulled over to the shoulder and put the car in park. I was able to shut the engine off, but unable to turn the accessories off. My radio remained on along with the dashboard.I was unable to restart the ignition. I called for a tow truck and my car was brought to the original dealer, cortese Chrysler/Dodge. The next day they replaced the alternator free of charge. I am concerned that this will happen again when my car is out of warranty.
- Rochester, NY, USA
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My 2012 Dodge Journey rear windshield wiper is acting up. It won't start unless the wiper switch is off and the car is in reverse. It will not work if I have the switch on. Also, I have one tail light that's bothersome. If I open any of my doors, all of the tail lights work. When I turn my lights on, one of my tail lights appears to be out along with my license plate lights. I'm not sure what could be causing these problems.
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since July 2013 for the same problem (will not start-up without being boosted off with jumper cables).here's description of the event: July 10,2013 had to boosted off to start while out-of town, return to ga & on July 18, took vehicle to dealership & discovered that battery needed to be replaced; on August 5, while out-of-town had to be boosted off to start, got back to ga. On Aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On Oct.14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cylinder head" & said that was the problem; Jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on Feb.19, 2014 wouldn't start, took vehicle back on Feb.20,2014, kept until Feb. 24, & replaced module-telematics & said that was the problem; on Feb.28, vehicle stop running & wouldn't start-up, tow vehicle back on March 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up Mar.12, 2014. I had to pay for first battery, alternator & some rental car fees, not including loss of convenient of time & vehicle. This vehicle could easy present "a safety hazard" while moving & just cut-off & stop in traffic creating danger for me & others.
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since July 2013 for the same problem (will not start-up without being boosted off with jumper cables).here's description of the event: July 10,2013 had to boosted off to start while out-of town, return to ga & on July 18, took vehicle to dealership & discovered that battery needed to be replaced; on August 5, while out-of-town had to be boosted off to start, got back to ga. On Aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On Oct.14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cylinder head" & said that was the problem; Jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on Feb.19, 2014 wouldn't start, took vehicle back on Feb.20,2014, kept until Feb. 24, & replaced module-telematics & said that was the problem; on Feb.28, vehicle stop running & wouldn't start-up, tow vehicle back on March 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up Mar.12, 2014. I had to pay for first battery, alternator & some rental car fees, not including loss of convenient of time & vehicle.
The car disables while driving and does not start properly. The car has been at the dealership 5 times since I purchased it and each time they were unable to fix the car. I believe the car is a lemon and want to spare someone the nightmare that I have been experiencing.
While driving the car on a busy road it suddenly lost power and died while driving it, had it towed to a dealership and it was discovered that the fuel pump fuse had blown, the car is only 1yr old. The second time we were driving down a busy high way and the same thing happened this time it was determined that the fuel pump was bad the dealer replaced it, there have been a multitude of problems with this vehicle from the ac not coming on to the radio/nav screen not coming on when the car is started. Brake problems seems to be the next thing that is rough on this vehicle.
The contact owns a 2012 Dodge Journey SXT, equipped with a park sense mopar backing system (part number 82212465). The contact was in reverse when the backing system alerted that there was another vehicle approaching. The contact heard the alert chime but stated that the alarm needed to be amplified. The vehicle was taken to the dealer and the manufacturer was contacted. The vehicle was not repaired. The failure mileage was 1,200 and the current mileage was 3,600. Updated 09/19/12 the consumer stated the vehicle was repaired but, not buy the dealer. Updated 09/26/2012
A D V E R T I S E M E N T S
- Cheektowaga, NY, USA