This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After parking the car, going into a store and returning to the car - it would not start. The push button would not work. Nothing came up on the screen. I was stranded until someone gave me a ride. Afterwards, a mechanic checked the vehicle. He said that the alternator is good, the battery is good, the starter is good, all the fuses and relays are good. He said that this issue seemed to be related to a problem in the computer. I looked online and found that this is a very common problem in Dodge vehicles. I have tried all of the tips that I can find online in videos and forums, but the car still won't start. I purchased this vehicle used about a month ago.
This issue occurred regardless if the car was in motion or stationary. It also occurred if the motor was turned on or not. The license plate light was out, but it was not a bulb issue. The center rear brake light (on the tailgate) was out, but it was not a bulb issue. This is a safety issue. The tailgate wiper would not return to the home position when turned off. It would remain wherever it was when the switch was turned off. This was a visibility issue. The key-less entry fob would not unlock the car doors. This was not a fob battery issue. This was very problematic for passenger doors which could not be unlocked from inside or outside the car. This was brought to a dealer for repair. They diagnosed the car with having split wires in the lift gate. I am concerned that split wires could have caused a short and eventually a fire. Additionally, a short could have caused other electrical systems of the car to fail while in motion.
After the car has been sitting in my garage for the weekend it won't start. It says the key fob is not detected or it's so dead it won't show anything at all. I get it to start after getting jumped. It takes about 5 minutes of being hooked up before it's charged enough to start. Thought it was the battery but the battery is brand new. My mechanic has checked it multiple times but can't find any issues. This is extremely frustrating!!!!!! what the heck is going on with Dodge Journeys"??" it has happened so many times know, it's just ridiculous!
On multiple occasions over the past two or three months, my vehicle loses all power, and at same time the power steering goes out and brakes have to pushed extra hard to get them to work. This has happened when driving under 40 mph in town. It has happened most often within the first 5 minutes of starting the car, but today it happened after I had been driving 30 minutes on the highway and then in town for several minutes. It has happened when slowing down, when accelerating, or when going stable speed, as well as before a turn, after a turn, or while going straight. I have been able to pull over to side of road and stop, put car in park, and restart it. We took the car to a local car repair shop twice, and they could find nothing wrong after hooking it to their computer. The car has 87,756 miles on it. I am concerned that this is unsafe, and I'm worried it could happen at a dangerous intersection or at highway speeds.
I have had this vehicle since September 2017. I have had it in the repair shop twice for this not starting problem. It starts when it wants to. If you try and start it it can take anywhere from 2 minutes to 2 hours to finally decide to start. I've tried to put it in neutral to start but that don't work either!!! this car is a piece of crap that I have to continue to pay for. Chrysler is wrong. They know about this problem but not enough people complain. I'm over it!!!!
- Little Elm, TX, USA
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On multiple occasions my vehicle will loose all power. If I'm going over 45 it usually restarts itself. If under 40 the steering locks up, all electrical shuts down and I cannot get hazard lights or pull over. I can throw it into neutral and hit the push-to-start and it restarts. Sometimes, like at stoplights, I have had to throw it into park then restart it. There have been a few instances of it not restarting no matter what we try. Through trial and error we got it to start again after serious rocking. I have noticed it happens more if the usb port or aux port are being used, although it has happened a couple of times without those being touched. Has only been happening since the majority of the functions with my on-board entertainment unit went out. Dealership can not diagnose, say they cannot get the problem to duplicate. I have videos of this happening but dealership has not been interested in seeing them.
When opening the back hatch, all the doors will randomly lock or unlock. The hatch light does not work. The rear window, back hatch, wiper cleaner will not work. Attached is a picture of the wiring harness for the back hatch. All the wires have been cut just from regular opening and closing of the hatch due to the fact where it is located and that when the hatch is closed it bends all that wiring in half. As you can see from the picture at least 5 are completely broken and many more are almost completely cut.
Our back-up camera goes dark frequently or flips upside down while backing up and we almost hit a childt that ran behind us suddenly. Also, the vehicle won't shift into low gear when in automatic and going up hills, but shifts in manual, and it suddenly just slows down while in drive, which has caused us to almost get rear-ended several times. Finally, our tire sensors show low pressure, but when we replaced them all the tire symbol still showed up. Because our engine light is on, we took it in for a diagnostic. We were told the only problem is that we need a software update that would correct all these problems. We were told we would have to pay for it, but it seems it should be a recall item because of the safety issues.
I have changed my key fob 3 times and got a new battery and it still say key is not detected. I have to get a job every 3 months to get my car started.
The contact owns a 2012 Dodge Journey. When the headlights were activated while the vehicle was in reverse, the interior dome light illuminated. Also, the malfunction warning indicator illuminated. The vehicle was taken to tim short Chrysler (located at 270 fitz gilbert rd, hazard, ky 41701, (606) 436-2277) and was informed that the failure was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 65,000.
Myself and my 3 young children were driving down a pretty dark highway at about 10 pm. 3 hours from home. In a storm and very heavy rain. Vehicle suddenly lost power. When I gave it gas the engine just revved. Lost all power including windshield wipers and power steering I quickly dropped from 75 to 40 with semis barreling up behind me as I was trying to get to a shoulder to pull off on. Car died and would not restart. We were stuck on the side of the road for 5 hours with no heat and no power to the car. Even callled roadside and they tried to jump it. It would start but then go haywire again. Battery light and etc as well as all others lights come on. It has left me and my kids in the cold more than once. No one seems to know the problem as the battery and alternator are testing fine. Vehicle is now sitting in my drive way and won't do anything. At all.
Lift gate wiring harness becomes weak and brittle causing wiring to fail. This wiring feeds all lights and functionality on the read lift gate. Dealers will repair which last a short while until failure again.
In the middle of the winter 2015-2016 I had to replace my radiator due to a small crack that developed. My heat started to malfunction the following winter 2016-2017 it only worked part of the time. Starting in the fall of 2017 my heat went out completely. We took it in to have them check the heater core, come to find out that since the heater core is installed at an angle it doesn't drain the sludge properly. I have also noticed that my air conditioning will turn on at random. I don't know exactly when this started, but it will turn on by itself. Just this morning 8/13/18 my air turned on 15 times, after being shut off every time. I'm wondering if this is something wrong electronically. Thank you for your time and consideration on my 2012 Dodge Journey.
While in motion on 7/25/18 the vehicle stopped running, battery light came on, radio turned off, wipers started going on, and lights dimmed. Tried to restart and wouldn't showing battery light, ABS light, symbol with lightning bolt, and said it could not detect key. Vehicle was towed and diagnosed with code P0622, and was told I needed an alternator. Replaced the alternator on 7/28/18. On 7/29/18, the car was running good, after about a half hour the battery light came on and the car slowly started to shut down while in motion with my wife and children in the car. I then replaced the battery. After driving 2 miles the battery light came on, the engine started to rev high and go low, other dash lights came on, the A/C turned hot and the car started to come to a crawl.
Wow!!!!!!!!!! is all I can say, I can't believe the amount of problems this car has. With that being said I'm hoping that since I financed this vehicle, that the finance company will help me because this dealership "clearly" sold me a lemon and I'm sure they know it is. Everything electrical in my 2012 Journey started surging to the point where I thought it was going die on me while driving on a highway here on vancouver island B.C. Canada. I've had problems with the push button start ( sometimes 4 attempts to start it are needed ). I really love the vehicle with the cost to repair modern days cars, I think I want to find a way to return it ( it's only been 5 months since I've had it ). the dealership says it's probably the battery and offered to replace it so on the 27th of this month, I will take it to the dealers and try to return it all together. None of us should be having issues like this and I'm really disappointed with Dodge and how they're "not" doing much to help anyone. Sadly these vehicles are "lemons" and should all be recalled and junked imo. Sorry to hear so many other's have problems too, just keep your roadside assist up to date lol cause I feel we're "all" going to need it eventually and who wants to be stuck in the middle of nowhere.
I was driving on very busy highway I-270 in columbus Ohio my car stop on me on the highway that happens back in 2/14/2018 I started it back keep going luckily no accident occurred through that week continue doing it I take to shop get it fixed.on 7/3/2018 he started it's again am scared to drive my car that am paying for I don't know what to do he cost much last time I fixed it. His making strange noise from the dashboard often I don't know where the noise is coming from am really scared to put my family in its because that our family car
My Dodge while riding radio come on go off the heater turn all the way up and it want crank most time you get ready to go it just goes haywire not dependable brought a battery thought that was the problem but not
Last week I was driving my car and it felt like it was going to stall at a stop sign. Then the engine light came on when I started driving again. While driving on a busy highway my car just shut off. No brakes, or steering. I had 3 kids in the car 2 being toddlers. I was able to put it into park and start it again to get it off the road. This is the first time this happened to me and now I am scared to drive it. As for electrical my car randomly sometimes just changes radio stations, U connect doesn't work. When disconnecting the battery it works for about a month and you can not use it anymore.
.... takata inflators.... I wrote a complain today I wrote a wrong dates it was last Thursday April 5th that I took my car for recall appt April 5th and they did steering wiring and cover for engine and umm I started to have problems after recall on late Friday on the 6th of April which is Friday my car wont start all week I dont know what to do because no one was home and it was late beccause everybody my family dont get off at 5 so I am waiting for dennis dillion to call me Monday I had no problems bofore the recall none its not working it wont start at all ccomputer seems so screwed up the steerng is locked and brake is locked lights blinking and everything else is coming on for no reason and goes off and on and I dont know what they did... bofore I did not have any leak either as well I could not start at all.. I been stuck home all week... I didn call until yesterday they were closed and they didnt call so I am waiting I dont know why I waited to long I was hoping it be the battery its not the battery. Seems like elctrical problem or PCM whatever is going on I have no glue because I didnt have any problems bofore the recall I still paying my car payments jeez
A D V E R T I S E M E N T S
- Lafayette, IN, USA