This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The problem started right after I got the vehicle home, the power window did not work nor the power lock. When started the heat and air control would reset themselves. Also, the clock and radio would go on and off on its own. Now the problems have increased, my slip resistance is not working, I am hearing all sorts of noises underneath the vehicle, especially when turning. Also, I am using more gas mileage than what is told about the vehicle, to be honest if I had it to do over again I would have never traded my truck in on this vehicle. But, now I am stuck with it and the payments even when it comes to the point of the need of parking the vehicle because I will not risk my families life in a vehicle that has as many problems has this one is having.
On 5/10/2014 drving as normal my car begin to make a loud noise and the check engine light blinked on and off a couple of times then went out. But the motor dound like it was idling louder N louder. Once I got homeall the dealership were closed do I had to wait until Monday. So once I get up yo drive on Monday no issues at all. But the drive was very rugged. So I took my car in even though no lights are on and the couldn't detect anything wrong. Pick my car up drove ok until I went to work the next day light back on now im at a point where I don't kmow what else to do. So today to my car in was advised that they updated my computer system in the car. But now I don't know what's wrong. Transmission" tune up" or just a bad car. And if there is a recall that was placed out before ibought my car I need it fixed.
The contact owns a 2012 Dodge Journey. The contact stated that while driving approximately 45 mph, the vehicle suddenly stalled. The contact also indicated that when the transmission shifts from 2nd to 3rd gear, a vibration was present. The vehicle was taken to the dealer who diagnosed that the transmission computer needed to be reprogrammed. The reprogramming was performed but the defect continued to occur. The manufacturer was not notified of the defect. The VIN was not available. The failure mileage was 46,000.
Transmission shifts with a clunk between second and third gear. Dealer installed a program update that solved the problem temporarily. Dodge forum suggests this problem is not uncommon. I am concerned about safety issues as well as transmission failure after the warranty period.
While approaching a stop light vehicle stutters like the transmission is slipping. While waiting at light the vehicle engine died. This continued for several times intermittently. No warning lights no warning. Except transmission stutter. Called dealer about issue, they told us if they can't reproduce issue nothing they can do to fix. So I called Chrysler customer service. They asked us what we wanted them to do? I told them I wanted this car fixed. So they recommend of course bring it to dealer. And we decide to bring back to dealer. In the time before bringing into dealer vehicle has died over a dozen times. In traffic main highway. And no matter if it was a warm engine. Cold engine. Just dies whenever it wants. Also before we got this into shop. Stereo started changing channels on its own. You can change back to station. And few minutes later you would have static. This was not the only issues we had with this vehicle either. The frontend had a loud bang thump sound. Since it was new, also in shop 4 times for this issue. Finally they replaced struts, and the noise came back several weeks later. The stalling in traffic was my last straw. I sent it to shop, and traded this vehicle for another manufactures vehicle. I feel I was sold a problem and felt like Chrysler expected me to just tolerate these issues. Way too many issues for brand new vehicle. Also the amount of money we paid to purchase vehicle. Just feel safety issues need to be addressed.
My 2012 Dodge Journey experiences a stall when trying to pick up speed. It appears to sound like the transmission don't want to change over. It makes a jumping sound when trying to pick up speed.
I bought my new Dodge Journey on the 16th of July 2012. I live approximately 40 miles from the dealership were I bought my Journey. Most of my driving is highway so I didn't notice the issue right away. The first time I came to a stop with my new vehicle the brakes shuddered like they were grabbing then letting go and grabbing again, really fast. I returned to the dealership 4 different times for this and a transmission shudder which they say Chrysler has no fix. Is this something you have seen from Journeys before? thanks for your time.
We purchased a brand new 2012 Dodge Journey in March 2012. The car had 14 miles on it, our first new car. Shortly after driving the car around for about a month, we started having problems with the transmission. We noticed that when coming to a stop the transmission starting stuttering and it would shake the whole car. We thought it was just that once, but then it started happening almost every time we would come to a stop, whether we were slowing down coming off of a highway or sitting through stop and go traffic. We took it to the dealership and they couldn't recreate it. They hooked it up to their computer and found no issues. 3 months later we decided to take it in to be looked at again. While driving the car they were able to recreate the stuttering, this time while accelerating. Since then they have been back and forth with Chrysler and have had the car in the shop for 2 weeks now. Chrysler is now having them open the transmission and replace some parts. This concerns me since this is a brand new car!
Brand new vehicle and the transmission shutters when shifting gears. I took it to one dealership and they said they "reset" the computer chip and that should fix the problem.... it didn't!! I took it to another dealership and I was told that this is "normal". what!!!!!!!!! how can that be normal for any vehicle. The service director told me that most people don't feel it until 3000-3500 miles. Are you kidding me!!!!!!!! now I'm waiting to hear from Chrysler to see what can be done!
I was driving at 830pm and had at least 120 miles on the same road and set the cruise control to 68mph, the legal speed was 65mph and there was light traffic. As my car approached a small hilly incline, it failed to maintain the 68mph, dropping to 60mph, and then upon reaching "the top" it accelerated rapidly reaching high rpms roughly 5500 6000 and over compensating to as much as 77 before slowing down to the preset speed. After doing this 3 more times, I pulled over turned off the car and started it up, hoping it may just be a quick fix. It once again did it and I refrained from using the cruise control for the remainder of my trip. On my way back, I once again tried the cruise control again and saw the same results. Upon returning home I called my dealer and they told me they would look at it at my next appointment which was 10 days later. 2 days prior to me bringing in the car, I tried it for a third time, this time set at 45mph, same as legal speed limit, while continuing up from a parkway onto a bridge entrance, the car did it again and nearly sent me flying into the back of a truck but I was able to break fast enough to slow down and do a minor swerve within my lane to avoid it. This was immediately followed by a low engine coolant warning and I pulled over as soon as possible. The coolant reservoir was well above the minimum level, however had orange coolant on top of it. I cleaned up what I could and did below speed limit home. This was my second issue with the coolant warning, at 1150 miles I brought it in and the dealer found no codes that it even occurred and therefore did not fix a thing. Upon dropping off my vehicle, they did not seem at all concerned and thought I was making it up. I do not feel safe in my own car.
A D V E R T I S E M E N T S
- Raccoon, KY, USA