The contact owned a 2010 Dodge Journey. While driving approximately 5 mph, another vehicle crashed into the front end of the contact's vehicle causing it to catch fire. The air bags failed to deploy. The fire department extinguished the fire. The contact sustained back injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 80,000.

- Cordova, SC, USA

I was sitting at the approach to our driveway with my foot on the brake, waiting to ensure my grandchildren had safely cleared the driveway area. Without warning, there was a sound like the car engine revving up, the car starting moving/lunging forward on its own and all attempts to apply the brakes to stop the car failed. I quickly steered toward a tree in my front yard where I chose to crash my car in order to stop its continued acceleration. The cause of the acceleration is unknown. If I had not chosen to hit the tree, the car was headed for my front porch/house where my grandchildren had gone to clear the driveway area. A contractor working on my neighbor's property came to assist me and turned off the car engine. There was a strong burning odor/chemical smell permeating my car after the crash. In spite of the impact, my air bag did not deploy. We called 911, the insurance company and he car was towed to a collision shop. Registered a formal complaint to Chrysler corporation the night of the crash.

- Naperville, IL, USA

The contact owns a 2010 Dodge Journey. While driving various speeds, the front end of the contact's vehicle was struck by another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained injuries and was hospitalized. The vehicle was taken to a private mechanic, but diagnostic testing was not performed. The manufacturer was notified. The failure mileage was 84,000.

- Sulphur, LA, USA

The contact owns a 2010 Dodge Journey. The contact stated that while driving approximately 30 mph, another vehicle crashed into the front passenger's side of his vehicle. The air bags failed to deploy. The police reported to the scene and a report was filed. The front passenger sustained injuries to the back. The vehicle was towed to auto body shop for repairs. The manufacturer was not made aware of the failure. The vehicle was repaired. The approximate failure mileage was 4,800. Updated 12/20/13

- Albuquerque, NM, USA

I bought a 2010 Dodge Journey and have had many issue. First the alignment has always gone towards the right and has been in the shop twice and they said it was fine. I have always had problems with the nav and computer music system. The newest and worst issue is in less than 2 weeks has stopped while I was driving. I took it in the first time and the service said they rebooted the computer and it was fine. Few days later I was going 40 down the road and the car shut off again. Both times the car is in drive and the key is in. It is now back in the shop and I am afraid the airbags are not going to work. I am afraid that I will be hit and injured. I have 4 year old twin boys. Dodge/Chrysler is not helpful at all. I am afraid to drive the car. It is back in the shop and for a car less than a year old, I feel it should work. I don't know what to do.

- Celina, TX, USA