CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.
10.0
really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
63,976 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuse box is going bad. Rear windows, front mirrors don-??t let up or down. 12V doesn-??t work. Horn went out. Automatic key lock doesn-??t work. Fuse will completely go out soon.
COMPONENT malfunction: ABS control module (module is part of the Electronic Stability Program and Traction Control System). Available for inspection: Upon Request. Safety risk: Random locking of front abs system at speeds of 20mph or less (GREAT concern for event happening at a greater speed ). Vehicle Manufacturer: admits known risk and problem w/ the Abs control module and traction control system and is researching problem-matic modules, but will they not issue a recall. part is not available. Warning lamps were after the first event (3-13-24): ESP and Traction control. videos are difficult to catch do to the random nature of the problem.
Horn randomly blows while driving and while parked with engine off. Only solution is to remove fuses to disable horn. No way to blow horn now to alert other drivers of a dangerous situation.
The vehicle is available for inspection upon request. I (and several other owners of a Dodge Journey vehicle) have noticed the horn sounding randomly. Myself and others with the same complaint believe it to be a faulty/failing Horn Contact Switch, located in the steering wheel. (I believe it is MOPAR part # 5189428AC ) The safety concern is that horn sounds randomly. When this happens while stopped at red lights, motorists in front of me tend to rapidly accelerate into cross traffic. I believe the safety concern is self explanatory. As it is a random occurrence, it has not been confirmed by a dealership. (Though there are countless videos posted to YouTube as well as complaints posted to message boards.) There are no warning lamps or indications that a connection is faulty/failing. According to my research, this has been an ongoing issue for Dodge Journey owners for several years.
- Burnham, PA, USA
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Horn honks randomly will driving or turned off/parked. Windows go up/down on their own. Locks/unlocks. wipers turn on/off. Emergency flashers turn on/blink all on their own. Appears to be an issue with security system. Replaced TIPM and still having issues with all of the above. My truck is dead every day, replaced battery twice & crack shaft sensor, still having issues. There is a ticking noise and sounds like my truck is trying to turn itself on without the key in the ignition. Airbag light will not go off. This vehicle is 13 years old and Dodge needs to do a recall for all the issues people are reporting.
Car constantly does not start. I have had to have it towed multiple times after driving places because it just decides to not start. The starter cranks but does not start. Then out of the blue it starts again and will start every day for weeks and then not start again. This started happening this past year and now this past two months got worse where it won't turn back on at all for days on end. I had to take it to a mechanic the second I was lucky enough it decided to start. New starter and new battery did not fix. Mechanic believes computer is bad. It is a security issue. Registering my car as incorrect vin number to car.
Brake system has ongoing and continuous defects, malfunctions and failure. I have had calipers fall off and pr stick causing the wheel to overheat and melt the tire rim. Replaced all that. Brakes never seem strong enough to properly stop this vehicle safely. Brake lights stay off and on light a Christmas tree. Had several inspections for code errors. Replace entire system in January of 2023. $1,800. Less than 500 miles later, another caliper sticks, then snaps causing entire break assembly to move, damaging yet another wheel rim. I love this vehicle. The room, style. But it's not safe. I've almost caused an accident on the road 3 times due to this useless brake system. This last incident put me in a ditch. It's still in the mechanics shoo. Severe wheel damage this time.
The contact called on behalf of his mother-in-law who owns a 2010 Dodge Journey. The contact stated that the vehicle was displaying erroneous electrical functions. The contact stated that the windows would roll up and down, the windshield wipers would suddenly activate, the exterior lights would illuminate, the doors would lock and unlock, and the horn would sound. The vehicle also suddenly stalled while driving at various speeds and while also while idling. The failure was intermittent. The vehicle was taken to the dealer who replaced the key fob however, the failure persisted. The dealer was contacted and offered to change the fuse box; however, the repair was not performed. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,199.
The contact owns a 2010 Dodge Journey. The contact stated that the horn would engage independently while the vehicle was turned off and parked in the garage. The contact stated that she would disconnect the horn fuse per the Owner-??s Manual. However, the failure would reoccur whenever the fuse was reconnected. The contact stated that the failure was draining the battery and the battery was replaced several times. Additionally, the contact stated that the vehicle lost motive power and shut off while driving on three different occasions. There was no warning light illuminated. The contact veered to the side of the road and jumpstarted the vehicle with assistance. The contact stated that the failure reoccurred increasingly and the vehicle failed to restart after several attempts. The vehicle was towed to the dealer where the Totally Integrated Power Module (TIPM) module was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to turn off even after removing the ignition key. There was no warning light illuminated. The contact stated that occasionally the vehicle would shut off while driving at various speeds without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The failure mileage was 193,410.
Too many electrical problems, the key fob, the ignition won't start until several tries I've had a new starter put in but constantly told it's the electrical component, the car shift gears on its own, told again it's the tcm module electrical problems, the batter dies within a year of getting a new one. Abs system problems, crank shaft system problems, the horn beeps on its own, it's so bad I have to remove chip at night so my neighbors don't complain..once again told by everyone that it's an electrical programing problem that I have to go to Dodge dealer to fix..I don't understand he how come I have to spend so much money for them to keep fixing electric problems. It's worse after a big down pour of rain..it seems everything shorts out... Have to wash it 2 days after it rain to drive my car.
There is a lighting bolt that repeatedly pops up on dashboard and the car cuts off immediately in mid drive !! I have been to the dealership spent $3200 plus and it just keeps coming back on. Also all the lights flicker on and off while driving or when you hit the turning signals this is ridiculous!! It-??s 2022, these issues should had been recalled !!! This is horrible and unsafe especially when driving with children!
UNKNOWN but airbag light will not go off and everything possible has been looked at and was told that with the light on on the dash, the airbag will not deploy.
When I go to start ITIT's sometimes shut itself off or just doesn't wanna start all the way And the killing mission seem to be loose I can wiggle it around power in then we'll around and get nothing at all Ignition seems to we have an issues and sometimes when I have started and I'm driving it all of sudden cuts off and dies just turns off just out of no where While I'm driving
The contact owns a 2010 Dodge Journey. The contact stated that while driving at various speeds, the throttle warning light would flash on the instrument panel as the vehicle would either stall or go into limp mode. The contact also stated that the vehicle would fail to start up after multiple attempts without warning. The contact had taken the vehicle to an independent mechanic where the ECU, suspension, and several various electrical components were replaced; however, the failure persisted. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
WE PURCHASED OUR 2010 DODGE JOURNEY FROM AN AUCTION. RIGHT AWAY THERE WERE ALL SORTS OF ELECTRONIC ISSUES WITH VARIOUS BELLS & WHISTLES. MOST OF THESE WERE SOLVED ONCE WE PURCHASED A NEW FOB & HAD IT PROGRAMMED. HOWEVER, MOST IMPORTANTLY, THE HORN WILL BLOW WITHOUT TOUCHING THE STEERING WHEEL. IT WILL BLOW WHILE THE VEHICLE IS RUNNING AND WHEN THE VEHICLE IS OFF, DOES NOT MATTER. MY HUSBAND HAD TO DISCONNECT THE HORN UNDER THE HOOD IN ORDER TO GET IT TO STOP. WE HAVE TAKEN IT TO AN INDEPENDENT SERVICE CENTER AND THE MECHANIC COULD NOT FIND WHY THE HORN WILL NOT STOP BLOWING. I DISCUSSED THIS ISSUE WITH THE DEALERSHIP AND THEY INDICATED THE VEHICLE NEEDS AN UPDATE, HOWEVER, AFTER MUCH RESEARCHING ON THE WEB MANY MANY PEOPLE HAVE HAD THE UPDATE COMPLETED AT THE DEALERSHIP AND THE HORN ISSUES STARTED AGAIN 2 WEEKS LATER, MANY MUCH SOONER. OUR VEHICLE HAS NOT BEEN INSPECTED BY ANYONE ELSE. ALSO, THERE ARE NO WARNING LAMPS IN REGARDS TO THE HORN THAT HAVE COME ON. WE ARE LOOKING INTO HAVING A SEPARATE HORN INSTALLED ON THE VEHICLE, DUE TO THE SAFETY ISSUE. DODGE NEEDS TO HAVE A RECALL IN REGARDS TO THIS HORN ISSUE THAT COULD COST SOMEONE THEIR LIFE, IT'S QUITE UNBELIEVABLE THEY HAVE NOT DONE SO. (SEE BELOW- "Approximate date this incident occurred", OUR ISSUE IS ONGOING, WE BOUGHT THE VEHICLE ON 08-14-2021.)
For many years (at least 8) this SUV has experienced odd, electrical issues (1) on at least 4 occasions I have found all windows lowered halfway when coming out to the car in the morning. (2) on 2 occasions I could not get the interior lights to turn off. It took multiple restarts and stops to stop effect. (3) about 18 months ago, while parked frequently at night, the horn would start honking. It appeared the alarm system was responding. The remote would not turn it off. Car needed key inserted and to be started. Finally it started randomly blowing while I was driving. I removed fuses to stop issue. (4) recently, overnight, the relatively new (less than a year) battery would be dead in morning. No lights left on. Alternator working. On the 2nd occasion I noticed when jumped the turn indicator was blinking despite not being turned on. This was the first time I decided to seek service help as a dead battery every morning is not just a minor problem. Vehicle current at garage.
A D V E R T I S E M E N T S
- Moline, IL, USA