CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.
10.0
really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
63,976 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car will not start sometimes, with no reasoning behind it. Battery and alternator have both been tested as good in 3 different locations. I can turn it and it will make one click but not turn over and start. However, all the lights works, I can use power locks, radio, lights, charge port but yet the car will not turn over and start. I've read online to put the car in neutral when this happens and it will start. I have not tried it yet because it has not happened since I got it tested. Each time it will usually start on it's on after turn the key on and off several times. Also, the starter has been tested and is in good condition. All reasoning anyone can give me is an electrical defect. It has been happening for the last 2 months and getting more frequent.
The horn just randomly sounds off without any warning or the car is on. It does it all night long. It will beep while driving, in park, turned off, or on. Not justification reason as to why. Had to remove fuses to shut it off. It started Sunday, June 23rd and has continued daily up until removing fuses this morning.
The contact owns a 2010 Dodge Journey. The contact stated that the horn was sounding off intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The dealer was not contacted. The approximate failure mileage was 70,000.
Intermittent problems with the car starting, lights will flicker and car will make clicking noise after the initial flicker. The car could take anywhere from a few minutes to 1 or 2 hours to start. While driving the car will start to shake and then shut off when slowing down or coming to a stop (red light or stop sign). The car sometimes won't start up or will immediately shut off again while in the middle of a city street. This is a safety hazard because we have toddler and soon to be newborn who will almost always be in the car.
The contact owns a 2010 Dodge Journey. The contact stated that after the vehicle had been running/driven for a while, it would not restart after it was parked. The contact stated that the failure occurred for approximately two weeks. The vehicle would be unable to restart until the following day. The vehicle was taken to an independent mechanic who suggested that it could be an electrical or key failure. The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 139,553.
- Southbend, IN, USA
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My car is completely locking up. We were leaving for the day, I put my toddler in his car seat, got into the car and shut and locked the doors. I put the key in and started it, but nothing. Then none of the lights would work, the key was stuck in the ignition, and the doors would not unlock. I had to climb into the backseat and unlock the door by hand to get us out. We took the battery out and up to get tested, and it tested fine. After hooking the battery back up, we were able to get the car on. Next day same thing happened and I got stranded out and had to call for help. I have had the alternator replaced in 2016. After calling a shop to get it in to get it looked at, I was told that the ignition switch is a known issue in these cars and it sounded exactly how I was describing the problem. I was advised to check for a recall on my specific car, but there is not one. But after doing some research I did learn that Chrysler did issue a recall on 2009-2010 Dodge Journeys for this specific issue. Why was my car not recalled if it falls into that category?
The contact owns a 2010 Dodge Journey. While driving various speeds or when the vehicle was parked, the horn would sound without warning. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 1000,000.
The car would not shut off, without warning, it shut off in the middle of traffic on a city street. It started up and I was able to drive it to the dealership I purchased it from, they had to remove the gas fuse to stop it from running.
The contact owns a 2010 Dodge Journey. The contact stated that the horn stopped working without warning. The failure recurred several times. The contact called an unknown dealer and was informed that the key fob needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.
1st for no reason the horn goes off, I had to pull the fusees so I can keep my neighbors I'm driving around with no horn at this time. 2nd heater core was only heating one side of the car, 3rd passenger seat belt locks up the moment car starts.
Vehicle randomly will not start. Brakes go stiff. All lights radio etc works, car just refuses to start (it is not even attempting to start) after a few hours car will start
Takata recall draining battery. Had the fuse box replce help the train go from dead over night to last 1.5 days before it die. Changed cluster. Been in two shops 2000$ worth of looking for the cause and its still unknown. It does drive if it starts no lights on. New battery alternator is ok surpertine belt and pully system is fine...currently at L V auto on West mosel road in parchment
2010 Dodge Journey with 20K miles, horn goes off randomly, sitting in garage or driveway, idle, not running. Key fobs are on the kitchen counter. Horn beeps 1 - 3 times, not steady or uniform. I've had it at the dealership 5X, they can't find anything wrong and of course it doesn't happen there. They've replaced the wiring harness from door to dash on drivers side and put a heat shrink tube on a wire + diagnostics for $1,000. I find similar complaints on the web but no resolutions. The Dodge "star" team and their customer care line have not been able to help at all. (zeigler Dodge in downers grove, il.)
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to crank. The driver had to shift the gear into neutral to start the vehicle, which did not always work. Mitchell automotive (1522 us-45 alt, West point, ms 39773, (662) 494-4344) was notified and diagnosed that the neutral safety switch/neutral range sensor failed to function. An independent mechanic was contacted for further diagnostic testing. The vehicle was not included in NHTSA campaign number: 11V139000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was not available.
My vehicle was parked outside my home and the horn started blowing all by itself. This continued no matter what I tried (pressing the key fob buttons, pressing the horn manually, and starting the vehicle). We finally had to take the fuse out to get it to stop. The horn blew so much the neighbors called the police thinking that something was wrong.
My 2010 Dodge Journey started recently its not starting when I turn the key it just goes click. After a while it might start or if I put the car in neutral it might start. The horn also goes off on it's on from time to time. The vehicle was stationary the times it wouldn't start but it was both stationary and moving in traffic when horn went off.
This vehicle has had multiple issues. Starter sounds like it's sticking at start of engine this has always been a problem since we got the vehicle. In 2018 I had to replace the battery and the alternator because the car would shut off while driving, at one point with my 5yr old daughter exiting the freeway(a very scary and extremely unsafe experience) replaced water pump and top front hose after I found puddle of fluid from coolant tank. Other work done, replaced cv joints, loud clicking when sharp turns were made and shocks and struts replaced. Then all of a sudden the car shuts off while driving as it did before alternator was fixed. Now I'm experiencing more electrical issues lights turning on and off on their own, ac will blow air some times and other times no air at all. The traction light comes on and car will not go over 20-30 mph. Gas will not rev up. Going to get car towed to the mechanic today to diagnose. Seems to be a lot of people experiencing similar issues with this vehicle model. Something needs to be done, will be calling Chrysler and Dodge dealership.
For the past 2 years my car horn honks whenever it wants to, in traffic or parked in garage. Other drivers think I am honking at them (so far neither my wife nor I haven't encountered a disgruntled driver). Dodge dealership doesn't recognize this as an safety issue.
When inserting the key fob in the ignition sometimes, the car makes a clicking sound & won't start. To get the car to start when this occurs, you have to put the car in neutral, put your foot on the brake & turn the key fob & it finally starts - ridiculous. The key fob was replaced when we received the recall notice.awhile ago. Recall notice #11V-139. This issue is very annoying & needs to be rectified.
A D V E R T I S E M E N T S
- Smyrna, TN, USA