CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.
10.0
really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
63,976 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Horn is honking at random on 2010 Dodge Journey. This has happened on the highway 55+ mph, streets 10+ mph, and while parked in my driveway. The local Dodge dealership has upgraded software & issued a new key fob to me for more than $500 in fees but the issue has not been resolved. The horn honking is a safety issue at stop lights and in traffic as I am causing drivers around me to be alarmed for no reason. I have also had issues with windows & door locks activating at random. The door lock and window issues seem to have been resolved with the new key fob but the horn is still honking.
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start. After several attempts, the vehicle was able to start. The failure recurred multiple times intermittently. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part was not available to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 51,000.
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags) and took the vehicle to the dealer for repairs. The dealer did not repair the vehicle because the part was unavailable. Three weeks later, upon starting the vehicle, the vehicle could not read the key fob and failed to start. The vehicle was towed to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2010 Dodge Journey. The contact received a notice for NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2010 Dodge Journey. While driving approximately 30 mph, the vehicle's electrical system failed without warning. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic where it was diagnosed that there was a factory failure or misfire code. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 75,000.
- Lutz, FL, USA
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Random horn honking. Vehicle will start honking horn just sitting in the garage or driving down the road. Took to dealer but was informed they never heard this problem before. As being a vehicle test driver for Volvo vehicles I know about updates. I finally got the Dodge dealer to do an update that worked for a few months. The dealer informed me there was no other update. I informed them I thought this was a safety issue. What more can I say, I took the fuses out so the horn would stop honking. Next step lawyer?
The contact owns a 2010 Dodge Journey. While driving at 40 mph, the vehicle stalled without warning. The contact coasted to the side of the road. The vehicle was able to be driven. The failure recurred twice. The contact received notification of NHTSA campaign number:14V373000 (air bags, electrical system). The contact stated that the part to do the repair was not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000.
The contact owns a 2010 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. While attempting to park the vehicle, the electrical system failed and the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 80,000.
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2010 Dodge Journey. While driving approximately 55 mph, the vehicle stalled and the steering ability seized. There were no warning indicators illuminated. The contact had to maneuver to the side of the road from the center lane to a complete stop. The vehicle was restarted and driven to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system). The approximate failure mileage was 117,000. Updated 8/21/15
Vehicle starts honking on its own for short periods of time. Sometimes just parked on the driveway, and now some times as it is moving. It will stop for hours or days at a time, and then reoccur.
The interior lights stays on for a long period of time when I start and after shutting down the SUV. The interior lights go out about 15 minutes or so after turning the SUV off. Once I start the SUV and drive, the interior light remains on in the front & upper rear overhead. The electronic key is now locking my doors just from touching the top of the key. There are times, I'm not hitting the button to lock, but just from touching the top of the key with my finger, the doors will automatically lock.scary!!! the steering wheel shakes visibly when braking. Updated 8/28/15 updated 10/26/2017
The contact owns a 2010 Dodge Journey. The contact received a recall notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts to repair the recall were unavailable at several dealers. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Journey. While parked, the vehicle failed to start. The vehicle was taken to an independent mechanic who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 86,000. The VIN was unavailable.
My wife drove to our grandson's baseball game which is 1/2 mile from our home. When she parked the vehicle and turned it off the windows started going up/down by their self and the hazard lights came on. She turned the key on and off a few times to try to get the problem fix. She then just let it set and it stop in about 5 minutes. A woman at the ball field seen what my Journey was doing and stated the she was having the same problem with hers
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start when the key was turned to the on position. The contact mentioned that the entire instrument panel illuminated and the vehicle made an abnormal clicking sound. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the contact was put on a two week wait list for the recall repair. The manufacturer was not made ware of the issue. The approximate failure mileage was 73,000.
The contact owns a 2010 Dodge Journey. While traveling approximately 65 mph, the horn sounded intermittently without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 119,000.
My vehicle was parked in my driveway and the horn beep once. A few hours later I went beeped again. The next day it started beeping continually, and I had to remove the fuse to stop the horn from blowing. I replace the fuse and had no problems for about a month. Then while on vacation in myrtle beach the horn started blowing no stop. I had to remove the fuse again. When I replaced it the horn started blowing again. I have since removed the fused and tried disconnecting the battery. The horn still continues to blow non-stop.
The contact owns a 2010 Dodge Journey. The contact stated that the key was difficult to turn in the ignition switch to start the vehicle. In addition, the vehicle stalled on several occasions. The vehicle was able to restart. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2010 Dodge Journey. The contact stated that the key was difficult to turn over to start the vehicle and that there was a loss of power charge from the battery. The contact constantly had to recharge the battery due to the failure. The contact received notification of NHTSA campaign id number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available.
A D V E R T I S E M E N T S
- Corpus Christi, TX, USA