CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.
10.0
really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
63,976 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"takata recall" el auto tiene problemas para prender Y cuando va corriendo empieza a fallar hasta que apaga Y luego tarde en prender.Y cuando lo pones en drive para arrancar falla Y SE apaga
"takata recall" on 4/06/2016, my keypad would not lock my doors. On 04/09/2016, it began to work again. After starting my engine and driving my car for 1 minute, my car stalled on me. I proceeded to start my vehicle again, only for it to shut down for the second time. After my vehicle immediately shut down, everything went completely out. I could not let my windowa down, doors would not lock nor unlock radio will not play. Windshield wipers would not work. When I attempted to jump start my vehicle with a boost, smoke begin to appear from under the hood near the battery posts. I contacted a Dodge dealership in my area and are currently waiting on the diagnostic results. I will be visiting the NHTSA site today to provide you with an update.
"takata recall" the engine will not start at various times. After about 10 to 20 minutes it will start. The car horn will beep while the car is turned off and there is no key in the ignition. This all happens randomly. The car was stationary.
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Journey. The contact stated that the turn signals blinked in the middle of the night while the vehicle was in park. There were no warning indicators. The contact also stated that the vehicle lost power and was towed to an independent mechanic for diagnostic testing. The technician diagnosed that the win module needed to be replaced. The vehicle was not repaired. The contact notified a local dealer who stated that the VIN was not included in a recall and referred the contact to NHTSA. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
- Trento, NJ, USA
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I was driving on a main highway and the car shut off at 65 mph mid drive. I had to try and steer the car off the road, almost created 3 accidents. Found that the key fob moved from power to off.
The contact owns a 2010 Dodge Journey. While driving approximately 70 mph, the key moved independently and caused the engine to turn off. The failure recurred three times. The vehicle was taken to the dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.
Driver side front window/locks/mirror controls don't work. Rear window controls do work on driver side. Locks and passenger window controls work on passenger side. All is exactly as in safety recall K07-front door wiring harness (stopped with model year 2009) so why is my exact problem (2010) shared by so many other 2010S on the internet, too" I am frustrated. Mechanic cannot find problem. Considering buying a new master switch for driver door-others say replacing it didn't work! it's a known problem-symptoms exact and to the "T"...recall window cutoff too soon!!! was notified of ignition/key fobick recall, thankfully! car occasionally almost dies, chugs, and keeps running. Car starts and runs great-intermittent almost dying thing always out of the blue! not notified about high pressure power steering hose leaking problem-just paid to have that replaced. Power steering makes terrible noise when turned to right. Suspension rattles like a box of bones! what next" I'm getting the sense that this vehicle isn't safe to drive (esp. W/my son in the car)! diagnostics and repair bills and quotes really starting to stack up-the more I look into this 2010 Dodge Journey regarding my problems, seeing so many others with same exact problems-really surprised that the recall list isn't more than it is! how many people have to live through the same poor quality issues before the manufacturer takes care of these sometimes seemingly pandemic problems"?" started before 116,000 miles - now 120,115 miles.
The contact owns a 2010 Dodge Journey. While driving at an unknown speed, the headlights failed without warning. The contact replaced the bulbs, but the failure recurred shortly afterwards. After inspecting the vehicle, the contact noticed that the wires for the tag lights were melted. In addition, the contact mentioned that the side mirrors, doors, and all the lights were turning on and off independently and burning fumes was emitted into the vehicle. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN and failure mileage were unknown.
The contact owns a 2010 Dodge Journey. While driving various speeds, the blower, radio, and blinkers failed to work. The vehicle was taken to an independent repair shop where the alternator and battery were replaced, but the failure recurred. The contact later received notification of NHTSA campaign number: 14V373000 (air bags and electrical system) and was to contact the manufacturer to receive the recall repair from an authorized dealer. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2010 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
After doing my son's rotors and brakes I started to back the car out of the driveway and it stalled numerous times. The car had been running for 10+ minutes before this so it wasn't from a cold start plus it was around 40+ degrees out today. I said something to my son and he says it happens all the time(lives with his mom so never said anything to me before) I just looked into this online and it seems it's a known issue with problem being tipm. Chrysler hasn't recalled my son's vehicle yet though even as there's a class action lawsuit to add this year and make to the recall. Does someone have to get killed before this known issue gets the attention and recall it needs"???"
The contact owns a 2010 Dodge Journey. While driving 45 mph, the vehicle stalled and the steering wheel became difficult to turn. The contact stated that all the warning lights illuminated. The vehicle was able to be restarted. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was 90,000.
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Journey. While driving approximately 30 mph, the vehicle stalled. The contact switched to park and the vehicle started normally. The vehicle was driven home. The same afternoon, the vehicle failed to start. The vehicle restarted again the next day and was driven to the dealer. The contact also stated that the vehicle was repaired under a recall for the wireless ignition node. The vehicle failed again and the dealer wanted to charge for the repairs. The vehicle left the vehicle at the dealer where it has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,000.
I parked my 2010 Dodge Journey in the parking lot at work and before I turned it off, smoke started coming out from behind the instrument panel, specifically behind the speedometer. I shut off my Journey, grabbed my bag and called 911. While I was giving my address, flames burst through the dash. The fire department arrived within minutes but the vehicle's front was engulfed at that time. They put the fire out. I contacted Chrysler and they sent an independent investigation team to inspect it. The electrical cluster behind the instrument panel was determined to be the cause. The wire cluster had caused electrical shorts when I first received the Journey, which a dealership repaired nearly six years ago their stated cause: "wires cut by sharp edge." They insulated the wire, relocated, and secured it at the time. Chrysler has claimed it was not a manufacturing issue.
I am referencing recall # 14V-373 for replacement of wireless ignition node module. I have had this part on order by local dealer for over 5 months now and am still waiting for dealer to receive the part so it can be changed out. I talked to dealer parts person and representative at fca group recall assistance center to find out why it has taken so long. No one knows why it has taken so long... I feel waiting over 5 months to effect repair is ridiculous and negligent!
Does not start all the time they replaced starter shows low tires, on ice. Tailgate open door open 3 sets of tires and brakes under 100,00 miles they can never find anything wrong they parts at it I'm paying the $100. Every time. Dodge keeps saying they will help, talk is cheap !! you think they would try to find out whats wrong instead of throwing parts at it !have the Journey at lease 50 times it never has been fixed. I have the lemon of lemons, at the point never to buy a Dodge, Jeep or chysler ever again !!!!
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system) several months ago. The dealer was unable to determine when the parts would become available to schedule the recall repair appointment. The manufacturer was also contacted and was unable to provide a specific time frame that the parts would become available. The contact was experiencing a progressing failure in which the key was turned and there was an abnormal noise heard. The failure mileage was not available. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Harrisonburg, VA, USA