CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,545 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When applying brakes, rotors grind and the steering wheel starts to shake. Have only owned the car for about a year and a half and these problems should not be happening yet.
The contact owns a 2010 Dodge Journey. The contact stated while driving at highways speeds and applying the brakes, he noticed that the vehicle and the brakes would shake. The vehicle was taken to the dealer who advised him that the front and rear rotors were warped and needed to be replaced. The front, rear brakes and rotors were repaired. The failure mileage was approximately 8,000. Rear brakes and rotors were replaced to 24000 miles. Dealer thinks that the ABS system is kicking in and that is what's causing it. They believe there is no problem. Updated 09/29/2011
The contact owns a 2010 Dodge Journey. The contact stated that while driving approximately 65 mph and then applying the brakes, he noticed that the steering wheel and the front end would vibrate violently. The vehicle was inspected by a dealer and they advised him that they were unable to diagnose the failure. The vehicle had not been repaired. The failure mileage was approximately 5600.
2010 Dodge Journey SXT brake failure. Rotors replaced by carmax and serviced by landmark Dodge. Extreme shaking in front wheel and premature rear brake failure.
2010 Dodge Journey. 19600 km (12179 miles)when work done by dealer. Brake shudder and steering wheel shake. Dealer replaced warped front rotors under warranty. No further shudder or shaking to date.
- Mount Hope, Ontario, Canada, 00, USA
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Bought a brand new 2010 Dodge Journey and it needed new brake pads and rotors at just 19,000 miles, worried brakes may fail at some point or are not sufficient enough for the vehicle. Dealership billed me $50 to get them repaired, stated Chrysler/Dodge company put a "participation fee" and if my car was over 24,000 miles it would be $100. Dodge seems well aware of this issue with the brakes on these vehicles but are not doing anything about it, brakes are a top safety concern for any vehicle, and I feel I am driving a ticking time bomb especially with my children in the vehicle.
Vehicle is 2010 Dodge Journey. It only has about 23,000 miles on it. When brake, the steering wheel shakes very badly. I'm afraid that the brakes are going to go out. It occurs every time I brake. The vehicle will be going into the shop. This should not happen on such a new vehicle.
2010 Dodge Journey stalls out while driving it dealer says he has view it when it happen.....I see that there are many complaints for this condition and Dodge is doing nothing to fix it #2 this car has four complete brake jobs on it in its first 10,000 miles brake pads and rotors and calipers I feel the car shake when you apply the brakes. I have never heard of a car needing this done in it 1st 10,000 miles once again I see many complaints out there.
Just made a left hand turn from a traffic light. A car approximately 100ft. Down the road was waiting to make a left hand turn into a driveway. When I put my foot onto the brake pedal it went all the way down to the floor. My vehicle could not stop and I ended up running right into the other vehicle. I did not know what happened. The vehicle was taken in for an inspection and nothing could be found wrong with the braking system.
The contact owns a 2010 Dodge Journey. The contact stated that the brakes were undersized and were causing an abnormal increase in stopping distance when driving at least 35 mph. The vehicle was taken to the dealer but the dealer was unable to repair the failure. The contact traded the vehicle after receiving it back from the dealer. The failure mileage was 10,000. Updated 03/24/11 updated 05/02/11
I bought a Dodge Journey a few weeks ago. I live in the mountains, and the first time I went to drive down the hill I had problems with the breaks. They would shake the steering wheel horribly, and I would feel a grinding on the pedal. I would have to pump the brakes just to gain control of the car. I took it back to the dealer I bought it from, they told me it is just the way the car is made. I felt that wasn't acceptable, so they replaced the break pads with a more expensive pad. The shaking is better, but I can still feel the grinding and have a feeling this won't last very long. Dodge needs to replace the entire brake system, I feel like the breaks are an essential part of a car for safety and I don't feel safe driving my family in this car. It needs to be fixed before people start getting hurt.
Dec. 29th 2010. I have a 2010 Dodge Journey R/T. it is not even a year old. It has taken me several times to turn the car on each time I get in the car. It stalls while I am driving. The lights on the dash and nav flash on and off for some crazy reason. The alignment is and has always been off. The car moves toward the right. The steering wheel shakes when I slow down. Now the brakes are making noises. I have taken it to two dealerships to be serviced numerous times and they can not find anything wrong. The dealership where I bought it has left my car on empty(the gas) after it has been serviced. The dealership contacted Dodge(that is what the service manager said) over a month ago, and stated that they were waiting on a part to put a device on my car to figure out what is wrong. I have called twice and the service department & they will not call me back. So I guess I have to drive around a car that is dangerous and Dodge is doing nothing. I do not accept this!!!! something needs to be done. If the service dept. Won't call me what am I to do. And the warning screen for the nav. Doesn't come up when I turn the car on. So I guess Dodge can risk that liability too. I guess it will take someone being injured to get their attention.
The contact owns a 2010 Dodge Journey. While driving 45 mph downhill with the brakes applied, the contact noticed a vibration in the steering wheel and a grinding noise from the brakes. The vehicle was taken to an authorized dealer where the rotors were turned under warranty. The failure continued. The contact called the dealer who stated that the vehicle could be repaired again at his expense. The contact called the manufacturer who advised him to speak with the dealer. The failure mileage was approximately 9,300.
A D V E R T I S E M E N T S
- Goodrich, MI, USA