CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
68,828 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey accessories - interior problems

accessories - interior problem

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2010 Dodge Journey Owner Comments

problem #20

Aug 062022

Journey

  • miles

A D V E R T I S E M E N T S

My significant other and I were driving to cedar point with our kids and I was in the passenger seat. The headrest literally shoved my head forward. No accidents or anything. It just happened out of no where! This is very dangerous and considering it went off what if it was the driver seat and I was driving! This could have caused an accident.

- Toledo, OH, USA

problem #19

Oct 252021

Journey

  • miles
I just purchased a 2010 dodge journey. It has not been in an accident. This morning when getting in my car, I noticed the active headrest restraint has been deployed. I was not in an accident. The car with sitting in my driveway overnight.

- Evansville, IN, USA

problem #18

Mar 312021

Journey

  • 190,000 miles
The headrests deployed driving down the road

- Marionville, MO, USA

problem #17

Jan 082021

Journey

  • miles

A D V E R T I S E M E N T S

Both air bags on my headrest deployed while car was parked and not in a accidents

- Coolidge, AZ, USA

problem #16

Mar 022021

Journey

  • 91,000 miles
Passenger side head rest deployed for unknown reason. Not in accident.vehicle was parked.

- Tiffin, OH, USA

problem #15

Sep 012018

Journey

  • 60,000 miles
Head-rest on driver's side seat deployed for no reason. I went out to my parked car one morning and it was deployed. I could have been hurt or caused an accident if I had been driving!

- Clarkston, MI, USA

problem #14

Dec 072020

Journey

  • 130,000 miles

A D V E R T I S E M E N T S

While driving car just turns off for no reason. When pushing the remote start button window roll down. Heated seats will not come on but for a second or two. This has happened several times.

- Belleville, MI, USA

problem #13

Nov 172020

Journey

  • 90,000 miles
2010 Journey SXT found with active headrest deployed on the front driver's seat parked in the driveway. No accidents - no bumping. The steel pin was still in the catch and plastic casing that is supposed to hold the steel pin broke away.

- Athens, AL, USA

problem #12

Oct 302020

Journey

  • 159,000 miles
Headrest airbag deployed without being hit.

- Austin, TX, USA

problem #11

Jul 012020

Journey 6-cyl

  • 137,931 miles
Moved a bag in the back seat while sitting in the drivers seat and the headrest deployed smacking me in the back of the head.

- West Allis, WI, USA

problem #10

Jun 122020

Journey 6-cyl

  • 89,000 miles

A D V E R T I S E M E N T S

Head rests both are popped out. They have something to do with the air bag system. They hit my head on the driver side the last week hit my cousin in the head. It hurt a lot. It's my understanding from research this happens across many years and makes of Dodge Journey.

- Maple Park, IL, USA

problem #9

Mar 292020

Journey

  • 129,325 miles
Vehicle was stationary and the pin popped out of the driver's seat headrest

- Sweet Springs, MO, USA

problem #8

Jul 132019

Journey

  • miles
The headrest on our 2010 Dodge Journey popped open as we were driving down I-20. No accident, no bump in the road, no sudden stop... it just sprung open and smacked my husband in the back of the head.

- Fountain Inn, SC, USA

problem #7

Jul 282019

Journey

  • 55,000 miles
I was driving on a very hot day (107 degrees), and the passenger headrest exploded. The car was in motion on a city street. No one was sitting in the seat, so I assume it was due to driving in high heat. It sounded like a gunshot went off in my car and I almost got in an accident. The headrest is completely broken.

- Roseville, CA, USA

problem #6

Oct 142016

Journey

  • 58,000 miles
The passenger active head rest deployed while parked in the driveway. The metal clip inside the head rest broke the plastic holding it. I contacted Dodge and they had a guy come and take pictures and then a few weeks after that I received a letter stating they would not cover the cost of the head rest. It's a defective head rest, there should have been no reason as to why it deployed and broke.

- Hill Afb, UT, USA

problem #5

Mar 312018

Journey

  • 120,000 miles
Active headrest passenger side deployed while driving 10 mph on dry road. Headrest internal mechanism is broken and unable to reset.

- Felton, DE, USA

problem #4

Jul 072017

Journey

  • 56,000 miles
Front seats head rests retaining pin plastic C cup holders failing and letting head rest snap forward with tremendous force toward head of driver or passenger. Basically a plastic part holding a steel pin that hinges failing. If while driving could create concusion to either driver or passenger. Sounds like cherry bomb going off. The vehicle in my case was in garage not moving, just by chance. It blew up.

- Lake, MI, USA

problem #3

Jun 092016

Journey

  • 11,000 miles
My head rest has came apart & the Dodge dealer doesn't know how to put it back together. I was told it is part of the air bag recall & I just had that fixed yesterday. I drive with my seat straight up & I'm unable to do so because of the head rest.I met a guy from Dodge & he took pictures & made a report but that was 3 weeks ago. I need something done. I was driving my car when my head rest exploded on a side street if I would of been on the highway I would of probably wreaked. I need help with this!!

- Tulsa, OK, USA

problem #2

Dec 152010

Journey 4-cyl

  • 300 miles
The contact owns a 2010 Dodge Journey. The contact stated the vehicle was not equipped with a rear center seat frame cover and the occupant positioned in the seat sustained injury to the right leg due to the metal tracks within the seat frame. The vehicle was taken to an authorized dealer where they stated the vehicle was designed without the seat frame cover. The manufacturer was not made aware of the problem. The approximate failure mileage was 300. Updated 08/31/11 updated 09/09/11

- Fontana , CA, USA

problem #1

Jan 302011

Journey

  • miles
2010 Dodge Journey. Consumer states poor design of vehicle. Consumer states a metal post that sticks out from seat smashed her grandson's index finger the consumer stated the incident happened when she flipped the seat down.

- Riley, MI, USA

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