CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
10.0
really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
74,500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Journey. While defrosting the windshield, the interior lights illuminated independently and the rear passenger side window rolled down independently. The driver side door panel caught fire. The contact extinguished the fire and the door panel would no longer shut or latch. The vehicle was towed to the dealer. The technician diagnosed that the entire door panel needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 85,000.
The A/C control head needs to be replaced only because the fan knob is not working. I just bought this car 15 months ago and not happy to be making a 400-500 dollar repair so soon. My research has shown that so many people are having problems with the A/C control head and when I brought it into the Dodge dealership he said its his most common repair. I called Dodge and asked why this was not being recalled. I do not have the money to be throwing down on repairs like this. I bought this car for my son's asthma and wouldn't this be the first thing to break. Just my luck. I think that this needs to be investigated and recalled. The same with the breaks, they are not good, and the car just burns right through them. I am not happy with my Dodge Journey.
- Lima Ny 14485, NY, USA
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- Memphis, TN, USA