CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
28,769 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey wheels / hubs problems

wheels / hubs problem

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2009 Dodge Journey Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #13

Aug 012010

Journey

  • 31,000 miles

A D V E R T I S E M E N T S

At 31,000 miles my 2009 Dodge Journey began shaking when brakes applied. Had to replace both front and back brakes and rotors at a cost of $450. Currently a shake exist in the chassis of the vehicle when I reach speeds of 50 mph or greater. Tires where balance 3 times and final diagnosis by dealership is that I have one "egg shaped" kumho tire that kumho will not take responsibility for and would cost me $267 to change as there is only one manufacture of this tire.

- Curtice, OH, USA

problem #12

Feb 152010

Journey 6-cyl

  • 11,000 miles
At 11K miles I had to have front brakes replaced. Shortly after that my back brakes had to be replaced and my back rotors were warped. The dealer told me I had exceeded the 12K manufacturer warranty and had to pay for repair. After researching consumer reviews and having read of numerous complaints on brakes / rotors I sent a letter to Chrysler along with complaints. I did not receive any letter, not a phone call, just a check for repayment of brake work. Since then I have had my censor light come on twice for the tires and up until now, after reading from this website was I unaware this vehicle appears to have problems with tires as well. My vehicle is currently in the shop. I had taken in twice for a noise that was coming from the front passenger side. The first time I was told they could not find anything. The 2nd I was told it was a computer chip that needed adjusting and it would be "fine". it wasn't fine. The noise got worse. My power locks on driver door and my remote key would not work. I took my vehicle in for both the noise and the power locks/key not working. I have been without a vehicle since Monday (it is Friday) and it is due to having to replace a wiring system and alternator. An alternator? my vehicle has 25K miles!! please help.....there are almost 200 complaints for all the same problems I am having. This is not right.

- Chula Vista, CA, USA

problem #11

Apr 282008

Journey

  • 45 miles
2009 Dodge Journey tires and tire censors boise, id larry miller Dodge. Have had issues with tires air pressure and censor every month since buying 2009 Dodge Journey in 2008. I have only taken my Journey to the dealer ship for all repairs on my Journey every time I take my vehicle I tell them I am still having the same issue with my tires. They deflate often and the censor turns on after I leave anywhere between 48hrs up to 2 weeks. Like I said this has been a consistent issue since I drove my car off the lot in 2008 and still hasn't been resolved and now they are telling me I should just buy new tires. I understand that it is almost time for new tires but I feel that censor and deflation in my tires should have been resolved a long time ago. Because of this issue I have spent many hrs in the repair waiting for them to try to figure out the issue 3-5 hrs each time.because they haven't been able to resolve I will never buy a Dodge vehicle again. Dodge has given me a very bad experience with my first car. I wish that I had went with the original vehicle that I wanted to purchase a Subaru outback.

- Boise, ID, USA

problem #10

Jun 102010

Journey

  • 12,000 miles

A D V E R T I S E M E N T S

Front brakes rotors and pads needed to be replaced at 12000 miles, rear brakes pads and rotors replaced at 20000 miles and front brakes needed to be replaced again at same time steering wheel vibrates horribly dealer said needed rear wheel alignment and 2 new tires at 20000 miles had it done brakes still squealing and grinding and dealer says "can't find anything wrong" steering wheel starting to vibrate again at 23000 miles dealer says nothing wrong can't hear squeaks in brakes unbelievable it is ear piercing and they grind intermittently I am sure soon to be grinding continually and then they will tell me I need new brakes again have spent $1200 dollars out of pocket vehicle isn't even paid for yet I have lost faith in Chrysler and don't know what to do can't afford these costly repairs on a car that is basically new I am afraid that one time the brakes will fail completely that is how fast they wear out.

- Macomb, MI, USA

problem #9

Aug 152010

Journey

  • miles
I drive the Dodge Journey for 13 months from new. The car has now 32,500 miles on it. I had to replace brakes - pads and rotors three times. Recently I found out that the rear tires are also worn - the lower part of the inside wall on both tires is worn not evenly? the local dealer, supported by Dodge officials, claims this is normal wear and tear for this car, shirking the manufacturer's responsibility.

- Ta, 00, USA

problem #8

Aug 182010

Journey

  • 12,000 miles
Front brake pads and rotors needed to be replaced at 12K miles on our 2009 Dodge Journey. Now we just had all brake lights go out. We took it to our mechanic and they found only 1 bulb bad. After the 1 bulb was replaced, all lights started working again. Why would they put these bulbs in series rather than parallel so that only the bad bulb would be out rather than all? that is a big a safety problem in my opinion. Also one tire now has a bulge in the sidewall and needs replaced. The vehicle has about 15K miles.

- Rio Rancho, NM, USA

problem #7

Mar 182010

Journey

  • 36,666 miles

A D V E R T I S E M E N T S

Brakes, tires and electrical system. I have to get new tires already and I only have 36,000 miles on the car. I have had to change the brakes front and back 3 times already. I am about to have to change the rotor on all 4 wheels. When I turn the windshield wipers off the head lights flash off and back on. Then while driving the dash lights will flash off and on again.

- League City, TX, USA

problem #6

May 112010

Journey 6-cyl

  • miles
2009 Dodge Journey. Consumer requests tires to be replaced on vehicle under warranty due to an safety issue the consumer stated the vehicle did not come equipped with the proper tires for the snow. The vehicle came equipped with 19 wheels, however the dealer stated 17 inch rims with all weather tires should have been on the vehicle.

- Duke Center, PA, USA

problem #5

Mar 082010

Journey

  • 21,000 miles
On Monday, March 8, 2010, my wife, two year old daughter and I suffered a third episode of the following dangerous malfunctions: Steering, transmission and drivetrain issues that, without notice, result in an unbearable screeching and grinding noise emanating from underneath the vehicle at speeds between 15 and 30 mph, a pause and hesitation in acceleration between speeds of 15 and 30 M.P.H. that causes the car to jump forward, the immediate loss of accurate steering and a burning smell throughout the car interior we suffered the most recent episode, without notice, while driving through rush hour traffic at 7:45 a.M. we waited two hours for a tow truck to arrive. Fortunately, my wife and daughter were only shaken, but not injured. In the last three months, we have had an unsafe rear tire replaced, sunroof parts replaced for constant leaking, a new electronic module installed to prevent the episodes of the entire electronic system malfunctioning causing the loss of car function and door locks and multiple power steering parts replaced.

- Cranford, NJ, USA

problem #4

Jan 222010

Journey

  • 8,000 miles
Was driving to Arizona with approximately 8000miles on the car and tires. Stopped for a break and noticed the the rear tires going flat. Took the car to dealership and had to pay for new tires. The inside wall on the rear tires were gone with only 8000miles on them. Dealership stated they have never seen anything like this before. Purchasing dealership refuses to honor replacement/reimbursement like there is no issue.

- Brentwood, CA, USA

problem #3

Mar 152008

Journey

  • miles

A D V E R T I S E M E N T S

This vehicle has several defects the front end makes a whining noise when turning, the dash is rubbing on the windshield with an awful noise, it pulls to the left while driving, and the engine sounds like a rod is about ready to blow through the hood. My wife and I are embarrassed to drive this thing.

- Ark City, KS, USA

problem #2

Aug 012008

Journey 6-cyl

  • Automatic transmission
  • 60 miles
The contact owns a 2009 Dodge Journey. While driving approximately 60 mph, the vehicle pulled to the left and vibrated. There were no warning lights illuminated on the instrument panel. On three separate occasions, the vehicle was taken to an authorized dealer for identical failures. The tires were replaced; however, there was no resolution to the malfunctions. Also, the fuel gauge does not operate properly. The vehicle has not been repaired correctly for the failures. The failure mileage was 60 and current mileage was 3,235. Updated 10/14/08. The consumer stated there was a problem with the tires. Updated 10/16/08.

- Fort Mill, SC, USA

problem #1

Jun 272008

Journey

  • Automatic transmission
  • 3,439 miles
The contact owns a 2009 Dodge Journey. The vehicle has kumho 20550R15 tires. While driving between 70-75 mph, the contact felt a slight vibration, which then began to worsen. When he stopped for gas, he noticed that the rear passenger side tire was bulge from the inside out. He paid to replace all four tires because his wife feared that the other three would experience the same failure. The current mileage was 4,900 and failure mileage was 3,439. Updated 09/16/08 updated 09/22/08.

- Quitmen, TX, USA

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