CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
1.2
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
146,911 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Journey. The contact stated while driving 60 MPH, the vehicle failed to properly accelerate. Additionally, the transmission failed to properly shift into the intended gear, with the check engine warning light illuminated. The contact pulled over on the side of the road and shut off the vehicle and the vehicle failed to operate normally. The vehicle was towed to an independent mechanic and the contact was informed that the ECM/ECU needed to be rewired. The ECM/ECU wiring harness was replaced; however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 165,000.
The contact owns a 2009 Dodge Journey. The contact experienced a failure with the power train control module (PCM) for years. Currently, the PCM malfunctioned and the rpms revved to 40 mph without acceleration. The contact had to pull over to the side of the road and turn off the engine. The contact waited before restarting the vehicle. When the vehicle was restarted and reached approximately 40 mph, the rpms would rev up again. The dealer (smolich motors, 1865 ne hwy 20, bend, or 97701, (541) 389-1177) stated that the cooler line was leaking and the transmission pad needed to be resealed. An independent mechanic repaired the vehicle, but the failures continued. The manufacturer stated that the vehicle was not included in a recall. The failure mileage was 90,000.
The contact owns a 2009 Dodge Journey. While driving various speeds, the vehicle made loud abnormal noises and would not shift out of second gear. In addition, the traction control and check engine warning indicators illuminated. Essig motors (2204 SE 3rd St, aledo, il 61231, (309) 582-5336) informed the contact that the power train module needed to be repaired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 193,000.
The contact owns a 2009 Dodge Journey. While driving, the PCM indicator illuminated without warning. The vehicle was taken to an independent mechanic for an oil change and it was diagnosed that the PCM chip needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not notified of the issue. The approximate failure mileage was 140,000.
The contact owns a 2009 Dodge Journey. While driving at any speed, the vehicle stalled and the engine light illuminated. The contact had to make several attempts to start the vehicle. The vehicle was repaired according to an unknown recall, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that there was a failure with the engine and PCM. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was approximately 146,557.
A D V E R T I S E M E N T S
- Belzoni, MS, USA