CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
10.0
really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
21 / 0
Average Mileage:
31,025 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 8/21/15 the consumer stated the recall was completed. Updated 08/27/15
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated the parts were not available for the repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The contact had not experienced a failure. Updated 8/21/15
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Spokane, WA, USA
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The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. The contact received notification of nhsta campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. While driving approximately 20 mph, the contact's vehicle was struck by another vehicle, which removed the entire front end of the vehicle. The air bags failed to deploy. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a body shop and was repaired. The manufacturer was made aware of the failure. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) after the crash; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 61,000. Updated 7/21/15 updated 10/18/2017
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/21/15 the consumer received the recall notice, over a year ago. Updated 08/06/15
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2009 Dodge Journey. Consumer writes in regards to parts unavailable to complete wireless ignition node module detents recall notice. Recall # 14V373000. The consumer stated it has been over a year, since the dealer promised to repair his vehicle. Updated 09/21/15.
The contact owns a 2009 Dodge Journey. While stopped, the vehicle stalled without warning. The contact stated that the failure occurred after the vehicle was serviced under NHTSA campaign number: 14V373000 (air bags, electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2009 Dodge Journey. While in park, the vehicle failed to start and the key remained in the off position. The vehicle was taken to multiple dealers who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 55,000.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. The contact received notification of nhsta campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 6/18/15
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/1/15 updated 9/15/15
A D V E R T I S E M E N T S
- Jacksonville, FL, USA