CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
10.0
really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
108,533 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear end is going out fuel system is causing a misfire number six and the airbag light is on we have had more problems with it with the power steering starting it when it's cold and it rupturing the hose plus the wiring and the door front door there's wires broke supposedly fixed in 2011 but are broke again every recall if you type in 09 Dodge journey is what's going wrong with mine right now but there's supposedly no recall on
While driving the engine caught fire. Dealer says it is not covered under recall. Even though I see other Dodge Journey recalls of same fire being recalled.
The contact owns a 2009 Dodge Journey. The contact stated that the fuel gauge failed to operate properly. When the vehicle was filled with fuel, the fuel gauge displayed as empty. While driving 30 mph, the vehicle shut off without warning. The contact was unable to restart the vehicle and had it towed to a parking spot. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 109,000. The VIN was unknown.
Car has had to have brakes multiple times for excess wear and problems with caliper, engine runs rough and hesitates to accelerate at speeds over 45 miles per hr, checkengine comes on and flashes and the goes solid, codes show up as PO202 with definition of cylinder 2 injector electrical circuit unit had a fault lodged or was disconnected for predetermined time. This car is costing me an arm and leg
- Waterford, MI, USA
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The fuel gauge stopped working causing low fuel to flash all the time and the check engine light to stay on. Transmission tries to shift into another level at approx. Speed of 35 to 40 mph causing bucking O resurging motion.
Vehicle will stall without warning for no apparent reason at any speed. On Oct 3, 2014 I was taking my child to school when the car stalled in an intersection. After the light turned green I proceeded to the intersection and stalled upon entering the intersection. I was able to put the car in neutral and restart within ~10 seconds. This issue repeated itself at least twice while en route from my home to a nearby service shop (foltz auto) which determined there was no issue the battery or ignition. On 10/5/14 I took the vehicle to heritage Chrysler (21234) and had the car serviced for two reasons: The main reason was the above issue and a secondary issue was the main odometer (not the trip odometer) at some point had reset itself leaving a display of an incorrect mileage much lower than the actual mileage. The dealer could not recreate the stalling issue or offer any solution, but noted that another electrical issue was causing the odometer to display an incorrect mileage; the fix was to replace the instrument cluster assembly. After having the instrument cluster replaced, the issue did not reoccur until 12/26/2014, when the car stalled three times without warning at ~40 mph, leaving the car completely "dead" each time, and once causing the car to veer quickly towards another car as I was in the process of turning the wheel around a slight curve when the car locked up. The car restarted in neutral and continued on in each incident until I was able to safely reach my home - I did not further drive the car. My concern is that the manufacturer knows, or show know, of multiple issues where this model and model year vehicle has randomly stalled without warning and can not offer a solution to the problem. Consumers are left to guess which repairs to undertake at significant expense, while driving a car that could continue to have the same issues.
Brakes, allignment, drive shaft was bent...4th set of tires purchased in Feb. 2013 gas tank & fuel pump needed replaced April 2013 caliper locked up causing fire, vehicle needed to be towed May 2013.
A D V E R T I S E M E N T S
- Sturgis, SD, USA