CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
1.4
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
120,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Journey. The contact stated that NHTSA campaign number: 14V373000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated that the parts were on back order and were unavailable. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact also experienced an intermittent failure where the key would either fail to turn or become stuck in the ignition switch. After several failed attempts, the key would eventually release from the ignition switch. Additionally, the cruise control would fail to engage when activated at various speeds. The manufacturer was not made aware the failure. The vehicle was not diagnosed or repaired. The failure mileage was 120,000.
- Columbus Grove, OH, USA
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A D V E R T I S E M E N T S
- Columbus Grove, OH, USA