CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
4.8
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,267 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Journey. While the vehicle was being serviced for routine maintenance, the technician noticed that the windshield wipers activated independently. In addition, the instrument panel indicators dimmed and failed to illuminate. The dealer stated that moisture and condensation inside of the wiring harness caused the wires to become corroded. As a result, the instrument cluster needed to be replaced. The manufacturer was notified. The approximate failure mileage was 77,600.
We purchased this vehicle 2/2011 with 47,000 miles and recently in 9/2011 at our regular oil change we were told the left-front tie rod was going to need replaced. Now the steering is loose, and its loud in the front end while driving over bumps. We don't feel like we should be replacing tie-rod ends this soon on this vehicle that is in excellent shape otherwise. I know there is a Dodge Ram recall campaign#10V65800 for the same thing. Could this be something also related to the 2009 Dodge Journey?
2009 Dodge Journey. Consumer states vehicles stalled on several occasions and wouldn't restart. The electronic throttle, engine and air bag lights illuminated a week after the dealer serviced the vehicle. The consumer asked the dealer if there were any related recall on the vehicle and they stated they were not aware of any recalls. The consumer stated two days later, he received a recall letter in the mail. The consumer stated he mailed the receipts in for reimbursement, but he didn't receive the full amount. Updated 08/17/11.
2009 Dodge Journey. Consumer writes in regards to not receiving recall service the dealer informed the consumer, the replacement part was not available.
The contact owns a 2009 Dodge Journey. The vehicle was included in the recall associated with NHTSA campaign id number 10V658000 (electrical system:wiring). The vehicle was taken to an authorized dealer where the contact was told the parts necessary to remedy the failure were unavailable. The vehicle was not repaired. The contact was also told the dealer was only allowed to order enough parts to remedy two vehicles per week. The failure and current mileages were 50,000. Updated 06/01/11 updated 06/13/11
- Fair Oaks, CA, USA
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- Matamoras, PA, USA