The contact owns a 2009 Dodge Journey. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The vehicle also failed to start up after receiving a jumpstart. The contact mentioned that the starter needed to be tampered with for the vehicle to start. The vehicle was taken to an independent mechanic where it was diagnosed that the starter needed to be replaced. The vehicle was repaired however, the failure recurred several times. The starter was replaced several times. The contact contacted several dealers and notified the dealers of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 116,614.

- Waterbury, CT, USA

The contact owns a 2009 Dodge Journey. The contact stated that she attempted to start the vehicle and heard a clicking sound, but the vehicle would not start. The contact had to turn the steering wheel in order to start the vehicle. The vehicle was taken to the dealer and they replaced the starter. The failure continued. The manufacturer was not notified. The failure mileage was 48,000 and the current mileage was 70,000. Updated 07/06/12 the consumer stated the started was replaced twice. Updated 07/12/12

- Syracuse , UT, USA

The contact owns a 2009 Dodge Journey. The contact stated the starter failed. The vehicle was taken to the dealer and repaired twice and the failure continued to occur. The manufacturer was not notified of the failure. The failure mileage was 24,800.

- Fairfield, CT, USA