CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
10.0
really awful
Crashes / Fires:
6 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
76,656 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The viscous coupler located at the carrier rear malfunctions and causes the front transfer case to crack open. Do to this causing a catastrophic malfunction and possibly causing a severe accident I feel this should be recalled. These vehicles are well known for the front transfer case issue after many months of scouring the internet I finally found out the cause of this issue.
The rear end is going out fuel system is causing a misfire number six and the airbag light is on we have had more problems with it with the power steering starting it when it's cold and it rupturing the hose plus the wiring and the door front door there's wires broke supposedly fixed in 2011 but are broke again every recall if you type in 09 Dodge journey is what's going wrong with mine right now but there's supposedly no recall on
replacement transmission, the car jumps when driving with a foul burning odor and it sounds like a lawnmower when taking my feet off the gas to slow the vehicle down the car speeds up, the transmission light is still on, the problem has gotten worst, the component has not been inspected, the first time the transmission light appears was on 10/7/2021, and then it was checked by a mechanic and his devise read CODE P0760 "Shift Solenoid" on my 2009 dodge journey
The contact owns a 2009 Dodge Journey. The contact stated that while attempting to start the vehicle, the contact had to depress the brake pedal to the floorboard and shift the vehicle into gear while the brake pedal was being depressed for the vehicle to start. The contact stated that the stability control and brake warning lights were illuminated. Additionally, the vehicle experienced failures with the intake and transmission. The contact was concerned that the vehicle would independently shift to second gear or to the park position. The contact stated that the vehicle was restarted to be able to shift gears. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the issue. The approximate failure mileage was 138,000.
- Elizabeth Town, PA, USA
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The contact owns a 2009 Dodge Journey. The contact stated that the vehicle was previously included in and repaired under NHTSA campaign number: 14V373000 (electrical system, air bags). The contact stated that shortly after the vehicle was repaired, it became difficult to start the vehicle. The contact stated that to start the vehicle, the ignition was placed in the on position and the starter was tapped to start the vehicle. The vehicle was taken to baxter Chrysler Dodge Jeep Ram bellevue (7713 S 19 th St, bellevue, ne 68147, (402) 800-1256) to be diagnosed. The mechanic was unable to provide a cause for the failure. The contact stated that three months after the recall repair, while driving at 70 mph, the vehicle stalled without warning. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 111,000. The VIN was not included.
Left driver door wiring issue causes both front power window controls on driver side not to function when statiinary & driving. Intermittent dash warning lights flash & windshield wipers activate without driver initiation while driving. Airbag & seat belt dash warning light comes on intermittently while driving. Check engine for powretrain control module comes on intermittently while driving.
The contact owns a 2009 Dodge Journey. While driving various speeds, the vehicle shook and jerked before shutting off. After restarting the engine, the vehicle operated normally. The vehicle was taken to an unknown dealer who was unable to determine the cause of the failure. The manufacturer was notified. The failure mileage was 135,000.
The contact owns a 2009 Dodge Journey. While driving at any speed, the vehicle lost power and shut down without warning. The failure recurred several times. The vehicle restarted after ten minutes in each case. The vehicle was taken to cumberland Chrysler Dodge Jeep Ram (931-263-0321, located at 1550 interstate dr, cookeville, tn 38501), but the main cause of the failure was not diagnosed. The manufacturer was not made aware of the failure. The vehicle was repaired, but the specifics were not disclosed. The failure mileage was approximately 85,000.
Vehicle will not consistently start in park. Placing the vehicle in neutral worked for a few months ths and now, after the starter and O2 sensors have been replaced, the vehicle has begun to have the same problems. Our current short term fix is to jiggle the battery cables/wiring harness and after 5 minutes that works. Hadn't had this issue for five years (as the owner) and during the past year it's been one non-start after another. Drove the vehicle for an hour without a problem starting. Stopped to get gas, tried to start the vehicle, nothing. The dash turns on, the vehicle cli is, but wont turn over. Battery, alternator, starter...charging system checked out to be ok. Concerned I will be stranded without a true fix to this issue. The vehicle was stationary each time we tried to start it. Wwle even captured a video of the non-start and our resolution for the mechanic to view. They didnt wxoweince the issue; but I did, and they needed more information to trouble shoot further.
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle could not shift out of park and the engine failed to start occasionally. The contact had to place the vehicle into neutral or make multiple attempts to restart the engine. In addition, the eps and ABS warning indicators illuminated. The contact had to turn off and restart the vehicle to turn off the indicators and get the vehicle to operate normally. The vehicle was driven to atlanta West Dodge Jeep (1251 thornton rd, lithia springs, ga 30122, (770) 942-1102) where it was diagnosed that a brake sensor needed to be installed. The vehicle was repaired, but the failures recurred. The dealer installed a new starter, transmission sensors, and PCM module, but the failures recurred. The manufacturer was made aware of the failures and did not assist. The failure mileage was 94,000.
Takata recall there's a recall on Dodge Journeys 2009 and the SXT is having the same exact problem. The PCM is draining batteries and causing my truck to shift hard or shifts to the second gear and won't power past that. Very concerned because my wife is pregnant and she often has to press on the control board from work to get the truck crunk. Once a week she gets a jump off because the module drains her battery. Because our VIN doesn't fit the recall numbers it won't get fixed but it's the same problems as the recall.
The contact owns a 2009 Dodge Journey. While driving 70 mph, the gear shifter was inadvertently hit and switched into neutral. The contact mentioned that the failure occurred multiple times. The contact mentioned that the gear shifter was loose. The vehicle was taken to dick scott Chrysler Dodge Jeep Ram (684 ann arbor rd w, Plymouth, mi 48170, (734) 451-2110) where the contact was informed that there was no failure and was how the vehicle was designed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
''tamara recall ''the PCM it's been getting very hot and messing up my computer system. I've bought 3 times and keeps on messing up my computer systems and cannot even transfer power to the alternator. This therefore make the car battery die on me when the car is in motion. It happened 3 times and one was in he middle of no where.
The contact owns a 2009 Dodge Journey. While the vehicle was stopped at a stop sign, the driveshaft made an abnormal noise. The vehicle was taken to a local repair shop where the contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 203,000.
Bought a used 2009 Dodge Journey in February, have replaced the battery and starter in the last few months. Sometimes we can start the car normally, sometimes you have to jump the car off. Yesterday, the car would not shift or start, tried the neutral safety switch which enabled me to push the Journey but still would not crank. Research online shows that many other consumers have or are experiencing the same problem. I feel Dodge needs to take responsibility and figure out why these vehicles are malfunctioning. It's costing us money and time we do not have trying to chase down an electrical issue. I even had the PCM checked out and it too was in a good bill of health
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start after several attempts. The failure occurred multiple times. The contact had to place the vehicle in neutral in order for it to start. The vehicle was taken to bud's Chrysler Dodge Jeep Ram (945 S main St, celina, oh 45822, (419) 586-7000), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.
I've had nothing but problems with my Dodge Journey my RPM ramp up to 4-5 whenever I attempt to go 40-45mph the check engine light is on. I took it to button Dodge and they fixed something that has to do with my transmission. Less then a month later it starts doing it again. So can you give me some advice on why. Also my locks and windows and turn signal don't work right.
Oct 2017 I was driving and all of a sudden the car made a grinding sound that didn't stop we took it to the dealership where we purchased it used. They charged us for parts $2000 and fix it. About 4 weeks later the same thing happened I was able to drive it to the dealership again but this time they said the part wasn't available. Its now March of 2018 and the part still isnt available and I am paying on a car I don't have. Why is this not being recalled ?? I see I am not the only one in this position. I was on a public hwy.....took it to dealership via local street....I was a nervous wreck the oil type substance was pouring out...the dealership told me it is the same part they fixed, the ptu.
A D V E R T I S E M E N T S
- Portland, OR, USA