This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle has a continuous problem with oil slug build up in the engine even after the engine motor was replaced. While driving, there was a ticking noise, followed by the check engine light coming on when this occurred the first time. The engine was replaced. The failure recurred within 2 years. The engine needed to be replaced again. This is a common problem with these vehicles.
Consumer complained that the engine had a knocking sound while driving. Vehicle was taken to a repair shop, and mechanic determined that vehicle needed another engine. Dealer not notified.
Engine locked/failure was due to a shortage of oil and loss of coolant. Consumer believed this was cause by the engine service light failing to illuminate. Dealer and manufacturer were notified.
I was traveling approx. 60 mph when the engine failed. The vehivle had to be towed to a mechanic for evaluation and it was deterimined that the engine was faulty and that the engine would have to be replaced in order for the veihicle to be salvaged. At this time the vehicle remains at the mecanics while we are trying to locate a "used" or rebuilt engine, as the cost of a new one is quite high.
- Brook Park, OH, USA
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While driving engine blew out prematurely. Vehicle made a loud clanking noise and then it completely failed. The consumer was told the engine was shot.
My wife was on a trip to Arkansas with her parents when the camshaft sensor was replaced and had to stay in a motel due to the fact the parts house sent the wrong part. After getting the car fixed and on her way, father in law was driving when all of a sudden the 2.7 engine dropped a rod through the oil pan.. this engine has been maintained by me when it comes to oil changes and maintenance... 3000 miles or 3 months faithfully since I have had this car for 8 months now. Bought in October of 2003...the car has 79,000 miles on it and this should not have happened.. I havbe been told by a reputable mechanic in jackson, Tennessee where the car is and he has told me that this will be the 5th 2.7 engine he has replaced in the last 6-7 months.. now I am out of one vehicle and probably won't have the money to pay for the repair of replacing the engine with another 2.7 crap engine... I need some help from someone... who do I need to turn to for this"??"
While driving at 35 mph consumer stopped to make a left turn and the check engine light came on. Then, vehicle stalled, and would not restart. Once the vehicle was restarted there was a loud knocking sound coming from the engine. Vehicle was towed to a mechanic's shop, who determined that a new engine was needed. Engine was replaced by the dealer.
While driving a loud knocking noise was heard from the front. Vehicle shook uncontrollably. Consumer was able to maintain control of the vehicle. Then, vehicle stalled. Consumer tried to restart vehicle, but was unable to do so. Consumer had the vehicle towed to the mechanical shop, and mechanic determined that engine seized up due smudge inside of the engine, and it needed to be replaced.
Without any indication or warning light, my 1998 Dodge Intrepid suffered engine failure while traveling on I-71 N during rush hour. Luckily, due to low speeds, there was no accident, but my vehicle was stopped in the middle of traffic causing major backup and safety concerns. The dealership determined the only solution was total engine replacement at an estimated $5000.
My 1998 Dodge Intrepid has had problems from the moment I bought the car. It first started with engine problems and had to have a crank shaft put in the car just so that it would run. I have tried so many times to get rid of the car but I can't because I am upside down in my loan and no one will give me a dime for the car. Ever since the first engine problem I have had numerous problems since then. The oil pump went out and I have to change the oil in the car every 2000 miles because it drinks oil so badly. And from every dealership that my mechanic has had to order parts from they say the engines in those cars a so bad. This is the 2nd engine my car has had and it has also had 1 crank shaft. I have 4 children and can't afford to get another car and I can't trade it in. Is there anything you can do.
The engine failure is what I'm sick about. We paid the car off in Dec. 2002, and we were happy with a relatively new, low mileage car. However, in January, 2003 the oil light started to blink. Checked oil - fine. In February had oil changed. Pro team told us oil dirty - they did a flush. Oil light still blinking! end of March into April car started to blow a little black smoke, progressed to stuttering and stalling. Took car to Chrysler dealer (five star) first they said something with carburator was gone - fixed $1, L00!took car home, no change(?)back to dealer, then they told us engine (2.7 liter) was shot. Needed transportation. Had new engine done. Paid $5,500 - credit card - no other way. Being angry and sick about it ever since.
Engine failure: I had the car for 7 months. It suddenly made a high pitch squeeling noise. I pulled over, popped the hood to see if I could find what was causing the noise. The noise stopped so I drove to my destination another 11 miles. I watched the temp. Gauge and the engine never overheated. I parked at my destination and noticed a trail of water and antifreeze. I never started it again. I towed it to the repair shop and they told me that the engine was blown, unrepairable, cost could be close to $5,000 for a new engine. Window: The back right passenger window will go down but will not come back up unless you turn the car on and off 5 or 6 times and keep trying the window. I didn't have the money to get it fixed. I figured I could live with it if I didn't roll the window down.
On the air conditioning problem, the bearings in the tension pulley went bad and it shreaded the serpentine belt which we had just replaced along with the entire new engine. About the transmission. A sensor went bad and the car would not shift out of first gear unless the car was stopped and the ignition turned off. After that, as soon as we brought the car to a stop it would again fail to shift out of first when re-accelerating. The engine is the big problem. The oil light came on. My wife pulled over immediately. But the engine quit before she could even get the car stopped. Had it towed to a Chrysler dealership. The said it had no oil. We changed oil in this car like clockwork. Every 3000 miles and we have receipts to prove it. There was no oil leaking. And no blue exhaust smoke indicating it was burning up inside the motor. We suspected build up of engine sludge but dealership disposed of old motor before we could see it. Chrysler corporations customer service center treated us terribly. Very rude and disrespectful. They said engine failure due to lack of maintenance. We had similar problem with our previous vehicle. A Dodge Ram that was building up sludge. It was under warranty and we received a new engine. After doing extensive on-line research, I have discovered that this is a very typical problem. And Chrysler maintains a cavalier attitude about it. They seem to be telling everyone that it is not a big problem and that each case is isolated. This cost us over $4000. And now we can't sell the car. I'm wondering when the new motor will go. It now has 63000 miles. Sorry for the long letter, but, I wanted to give you as many details as possible. Thank you. Ronald w. ault. 989 435-9941. (bvdvdude@aol.com)
Heat & A/C only works when on high oil light comes on whenever you stop the car driver side window works when it wants to car starts when ever it gets ready I had to replace the cam and crank sensor $400 now after all that there is a loud knocking noise under the hood found out it's the enegine and it needs to be replaced
Engine began sharp rapping while vehicle was operating on the highway. Mechanics say the engine is known for sludge problems and needs replaced or repaired by complete overhaul. Expense of either is in the neighborhood of $3600 and up for repairs. Several salvage yards stated they are glad to get in these cars as salvage because there is such a high incident for this motor to fail. These engines are known for these failures, yet Chrysler has done nothing to make this problem right with the consumers. This auto is now useless for me without an expensive repair.
While driving at an undetermined speed oil light appeared on the dashboard. Consumer drove the vehicle to the dealership, and vehicle stalled while entering the dealership parking lot. Dealer was unable to resolve the problem.
When driving at 35 mph vehicle stalled. This caused vehicle to drift to the side of the road. Consumer had vehicle towed to the dealer, and mechanic determined that engine head gasket failed.
A D V E R T I S E M E N T S
- Cranston, RI, USA